TS

Tasnim Sarhan

Available to hire

I am an IT Project Manager with over 7 years of experience in digital transformation and project management.

About

I am an IT Project Manager with over 7 years of experience in digital transformation and project management. I specialize in leading cross-functional teams, optimizing processes, and driving organizational efficiency to deliver successful projects on time and within budget. My expertise includes technology integration, automation, and stakeholder management across various industries.

I enjoy creating solutions that improve operational workflows and security compliance, and I am passionate about leveraging AI and cloud technologies to enhance business performance. I am always looking for new challenges and opportunities to grow in the IT digital transformation and consulting space.

  • 7 years' experience
  • Joined August 2025

Languages

  • EnglishFluent
  • ArabicFluent

Industry experience

  • Software & Internet
  • Financial Services
  • Retail
  • Real Estate & Construction
  • Government
  • Healthcare
  • Travel & Hospitality

Work experience· 12 roles

Senior Technology Project Manager · KitopiOct 2023 – Present · 3 yrs 2 mos

Led the migration of over 1300 employees from G-Suite to Microsoft 365, ensuring timely and budget-compliant delivery. Implemented a secure payment solution integrating 3 gateways, improving transaction success rates by 20%. Developed AI-powered chatbot using Copilot Agent for internal SOPs, reducing policy-related inquiries by 60%. Spearheaded Microsoft Dynamics 365 ERP implementation across multiple legal entities, unifying finance and procurement. Created a business enablement team that enhanced efficiency by 60% through automation and saved $120,000 yearly by optimizing SaaS costs. Managed cross-functional teams of remote members in Poland and Dubai. Led MFA and RBAC security enhancements, increasing compliance by 25% and reducing breaches by 40%. Oversaw stakeholder management to align with organizational goals.

Senior Technology Project Manager · KitopiOct 2023 – Present · 3 yrs 2 mos

Led the migration of over 1300 employees from G-Suite to Microsoft 365, overseeing the project lifecycle for on-time and within-budget delivery. Implemented a secure payment solution for a B2C application, improving transaction success rate by 20%. Developed and deployed an AI-powered chatbot utilizing Copilot Agent for internal SOPs and policies, reducing relevant inquiries by 60%. Spearheaded end-to-end ERP implementation of Microsoft Dynamics 365, unifying finance and procurement across legal entities. Created and led a business enablement team focusing on automation, enhancing efficiency by 60% and achieving savings of $120,000/year via SaaS cost optimization. Managed cross-functional teams of 12 remote members across Poland and Dubai. Increased security compliance by 25% and reduced account breaches by 40% through MFA and RBAC integrations. Implemented stakeholder management plans to align with organizational goals.

Senior Technology Project Manager · KitopiOct 2023 – Present · 3 yrs 2 mos

Led the migration of over 1300 employees from G-Suite to Microsoft 365, ensuring on-time and within-budget delivery. Implemented a secure payment solution for a B2C application integrating 3 payment gateways, improving transaction success by 20%. Developed and deployed an AI-powered chatbot using Copilot Agent for internal SOPs, reducing policy-related inquiries by 60%. Spearheaded ERP implementation of Microsoft Dynamics 365 across multiple legal entities, unifying finance and procurement operations. Created and led a business enablement team automating internal workflows, enhancing efficiency by 60% and saving $120,000 yearly by optimizing SaaS costs. Managed and led remote cross-functional teams in Poland and Dubai. Enhanced security compliance through MFA and RBAC, reducing account breaches by 40%. Implemented a stakeholder management plan aligning with organizational goals.

Team Leader & Delivery Manager · OdooSep 2023 – Aug 2025 · 2 yrs
Team Leader & Delivery Manager · OdooSep 2023 – Aug 2025 · 2 yrs
Team Leader & Delivery Manager · OdooSep 2023 – Aug 2025 · 2 yrs
Project Manager · OdooMay 2021 – Aug 2025 · 4 yrs 4 mos
Project Manager · OdooMay 2021 – Aug 2025 · 4 yrs 4 mos

Education· 5

Bachelor of Science · American University of Sharjah2014 – 2018
Bachelor of Science · American University of Sharjah2014 – 2018
Minor in Engineering Management · American University of Sharjah2015 – 2017
Bachelor of Science · American University of Sharjah2014 – 2018

Certifications and awards· 21

Project Management Professional (PMP)2022
Odoo V14 Functional Certification2021
Odoo V15 Functional Certification2022
Odoo V16 Functional Certification2023

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