Available to hire
I am an IT Project Manager with over 7 years of experience in digital transformation and project management. I specialize in leading cross-functional teams, optimizing processes, and driving organizational efficiency to deliver successful projects on time and within budget. My expertise includes technology integration, automation, and stakeholder management across various industries.
I enjoy creating solutions that improve operational workflows and security compliance, and I am passionate about leveraging AI and cloud technologies to enhance business performance. I am always looking for new challenges and opportunities to grow in the IT digital transformation and consulting space.
Experience Level
Language
English
Fluent
Arabic
Fluent
Work Experience
Senior Technology Project Manager at Kitopi
October 1, 2023 - PresentLed the migration of over 1300 employees from G-Suite to Microsoft 365, ensuring on-time and within-budget delivery. Implemented a secure payment solution for a B2C application integrating 3 payment gateways, improving transaction success by 20%. Developed and deployed an AI-powered chatbot using Copilot Agent for internal SOPs, reducing policy-related inquiries by 60%. Spearheaded ERP implementation of Microsoft Dynamics 365 across multiple legal entities, unifying finance and procurement operations. Created and led a business enablement team automating internal workflows, enhancing efficiency by 60% and saving $120,000 yearly by optimizing SaaS costs. Managed and led remote cross-functional teams in Poland and Dubai. Enhanced security compliance through MFA and RBAC, reducing account breaches by 40%. Implemented a stakeholder management plan aligning with organizational goals.
Team Leader & Delivery Manager at Odoo
September 30, 2023 - August 1, 2025Led a team of 12 project managers overseeing project implementations in fintech, payments, and real estate. Planned and tracked progress across 15 projects using Jira, Confluence, and Miro, ensuring timely delivery. Increased team productivity and billable hours by 23% through structured project management plans. Delivered complex projects over $900k in private and governmental sectors using agile. Executed cross-functional process improvements, resulting in a 13% increase in large project sales.
Project Manager at Odoo
May 1, 2021 - August 1, 2025Implemented over 75 SaaS projects in MENA region across industries like F&B, finance, healthcare, and retail using agile scrum with 100% on-time delivery. Managed project objectives, milestones, and deadlines with zero delays. Conducted gap analysis and ROI studies, identifying operational cost savings averaging 15%. Led integration with a leading POS solution, increasing sales by 9% in F&B industry. Managed change requests to reduce project timeline by 20%.
Regional Sales Business Analyst at Talabat
July 31, 2019 - August 1, 2025Managed cross-collaboration initiatives on sales strategy and revenue projects. Executed strategies to dominate Abu Dhabi market post-Zomato acquisition, increasing market share by 25%. Increased key account sales revenue by 20% through data analysis and targeted marketing strategies for clients like Americana.
Senior Technology Project Manager at Kitopi
October 1, 2023 - PresentLed the migration of over 1300 employees from G-Suite to Microsoft 365, overseeing the project lifecycle for on-time and within-budget delivery. Implemented a secure payment solution for a B2C application, improving transaction success rate by 20%. Developed and deployed an AI-powered chatbot utilizing Copilot Agent for internal SOPs and policies, reducing relevant inquiries by 60%. Spearheaded end-to-end ERP implementation of Microsoft Dynamics 365, unifying finance and procurement across legal entities. Created and led a business enablement team focusing on automation, enhancing efficiency by 60% and achieving savings of $120,000/year via SaaS cost optimization. Managed cross-functional teams of 12 remote members across Poland and Dubai. Increased security compliance by 25% and reduced account breaches by 40% through MFA and RBAC integrations. Implemented stakeholder management plans to align with organizational goals.
Team Leader & Delivery Manager at Odoo
September 30, 2023 - August 1, 2025Led a team of 12 project managers overseeing project implementations across fintech, payments, and real estate industries. Planned and tracked progress on 15 projects using Jira, Confluence, and Miro to ensure efficient execution. Increased team productivity and billable hours by 23% through structured project management plans. Delivered complex projects valued over $900k in private and government sectors using agile methodologies. Developed and executed strategic cross-functional process improvement plans, resulting in a 13% increase in large project sales in early 2022.
Project Manager at Odoo
May 1, 2021 - August 1, 2025Successfully implemented over 75 SaaS projects using agile scrum methodology across various industries, achieving 100% on-time delivery. Established and monitored project objectives, milestones, and deadlines, ensuring smooth project transitions and client sign-offs. Conducted gap analysis and ROI studies that identified cost-saving solutions, reducing operational costs by an average of 15%. Led technical integration with a major POS solution, increasing sales by 9% in the F&B industry. Managed change requests and fast-tracked tasks, reducing project time by 20%.
Regional Sales Business Analyst at Talabat
July 1, 2019 - August 1, 2025Managed cross-collaboration initiatives to improve sales strategies and increase revenue. Defined and executed market domination strategies for Abu Dhabi following Zomato acquisition, achieving 25% market share growth within six months. Increased key account sales revenue by 20% through data analysis and targeted marketing for clients like Americana.
Senior Technology Project Manager at Kitopi
October 1, 2023 - PresentLed the migration of over 1300 employees from G-Suite to Microsoft 365, ensuring timely and budget-compliant delivery. Implemented a secure payment solution integrating 3 gateways, improving transaction success rates by 20%. Developed AI-powered chatbot using Copilot Agent for internal SOPs, reducing policy-related inquiries by 60%. Spearheaded Microsoft Dynamics 365 ERP implementation across multiple legal entities, unifying finance and procurement. Created a business enablement team that enhanced efficiency by 60% through automation and saved $120,000 yearly by optimizing SaaS costs. Managed cross-functional teams of remote members in Poland and Dubai. Led MFA and RBAC security enhancements, increasing compliance by 25% and reducing breaches by 40%. Oversaw stakeholder management to align with organizational goals.
Team Leader & Delivery Manager at Odoo
September 30, 2023 - August 1, 2025Led a team of 12 project managers managing implementations across fintech, payments, and real-estate industries. Planned and tracked 15 projects using Jira, Confluence, and Miro for on-time delivery. Increased team productivity and billable hours by 23% through structured project management plans. Delivered complex projects valued over $900k in private and government sectors using agile methodologies. Executed strategic cross-functional process improvements leading to a 13% increase in large project sales during Q1&2 2022.
Project Manager at Odoo
May 1, 2021 - August 1, 2025Successfully implemented over 75 SaaS projects in the MENA region across various sectors including F&B, finance, healthcare, and retail using agile scrum methodology with 100% on-time deliveries. Monitored project objectives, ensuring zero delays and customer sign-offs. Conducted gap analysis and ROI studies that reduced operational costs by 15%. Led technical integration with a leading POS solution, boosting sales by 9% for a major client in KSA's F&B industry. Managed change requests to reduce project delivery time by 20%.
Regional Sales Business Analyst at Talabat
July 31, 2019 - August 1, 2025Managed cross-collaboration initiatives for stakeholders on sales strategy and revenue increase. Executed market domination strategy post Zomato acquisition, increasing Abu Dhabi market share by 25% within six months. Increased key account sales revenue by 20% through data analysis and targeted marketing strategies for clients like Americana.
Education
Bachelor of Science at American University of Sharjah
September 1, 2014 - November 30, 2018Bachelor of Science at American University of Sharjah
September 1, 2014 - November 30, 2018Minor in Engineering Management at American University of Sharjah
January 1, 2015 - December 31, 2017Bachelor of Science at American University of Sharjah
September 1, 2014 - November 30, 2018Minor at American University of Sharjah
January 1, 2015 - December 31, 2017Qualifications
Project Management Professional (PMP)
January 1, 2022 - December 31, 2022Odoo V14 Functional Certification
January 1, 2021 - December 31, 2021Odoo V15 Functional Certification
January 1, 2022 - December 31, 2022Odoo V16 Functional Certification
January 1, 2023 - December 31, 2023Odoo V17 Functional Certification
January 1, 2024 - December 31, 2024Lean Six Sigma Green Belt
January 1, 2019 - December 31, 2019Fundamentals of Engineering (NCEES)
January 1, 2018 - December 31, 2018Project Management Professional (PMP)
January 1, 2022 - December 31, 2022Odoo V14 Functional Certification
January 1, 2021 - December 31, 2021Odoo V15 Functional Certification
January 1, 2022 - December 31, 2022Odoo V16 Functional Certification
January 1, 2023 - December 31, 2023Odoo V17 Functional Certification
January 1, 2024 - December 31, 2024Lean Six Sigma Green Belt
January 1, 2019 - December 31, 2019Fundamentals of Engineering (NCEES)
January 1, 2018 - December 31, 2018Project Management Professional (PMP)
January 1, 2022 - December 31, 2022Odoo V14 Functional Certification
January 1, 2021 - December 31, 2021Odoo V15 Functional Certification
January 1, 2022 - December 31, 2022Odoo V16 Functional Certification
January 1, 2023 - December 31, 2023Odoo V17 Functional Certification
January 1, 2024 - December 31, 2024Lean Six Sigma Green Belt
January 1, 2019 - December 31, 2019Fundamentals of Engineering (NCEES)
January 1, 2018 - December 31, 2018Industry Experience
Software & Internet, Financial Services, Retail, Real Estate & Construction, Government, Healthcare, Travel & Hospitality
Experience Level
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