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I am a dynamic professional with a BTech in Mechanical Engineering and currently pursuing an MBA through distance learning. I specialize in technical support with expertise in WordPress, HTML, and CSS. I have hands-on experience in website customization and client management. I enjoy analyzing customer needs, identifying market opportunities, and collaborating with cross-functional teams to drive improvements. I'm excited to transition towards management roles to leverage my technical skills and strategic thinking for organizational growth and innovation.…I am a dynamic professional with a BTech in Mechanical Engineering and currently pursuing an MBA through distance learning. I specialize in technical support with expertise in WordPress, HTML, and CSS. I have hands-on experience in website customization and client management. I enjoy analyzing customer needs, identifying market opportunities, and collaborating with cross-functional teams to drive improvements. I'm excited to transition towards management roles to leverage my technical skills and strategic thinking for organizational growth and innovation.

Ritik Mehra

Web Developer, Programmer, Developer, +1

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I am a dynamic professional with a BTech in Mechanical Engineering and currently pursuing an MBA through distance learning. I specialize in technical support with expertise in WordPress, HTML, and CSS. I have hands-on experience in website customization and client management. I enjoy analyzing customer needs, identifying market opportunities, and collaborating with cross-functional teams to drive improvements. I'm excited to transition towards management roles to leverage my technical skills and strategic thinking for organizational growth and innovation.…I am a dynamic professional with a BTech in Mechanical Engineering and currently pursuing an MBA through distance learning. I specialize in technical support with expertise in WordPress, HTML, and CSS. I have hands-on experience in website customization and client management. I enjoy analyzing customer needs, identifying market opportunities, and collaborating with cross-functional teams to drive improvements. I'm excited to transition towards management roles to leverage my technical skills and strategic thinking for organizational growth and innovation.

Available to hire

I am a dynamic professional with a BTech in Mechanical Engineering and currently pursuing an MBA through distance learning. I specialize in technical support with expertise in WordPress, HTML, and CSS. I have hands-on experience in website customization and client management.

I enjoy analyzing customer needs, identifying market opportunities, and collaborating with cross-functional teams to drive improvements. I’m excited to transition towards management roles to leverage my technical skills and strategic thinking for organizational growth and innovation.

Skills

Experience Level

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Advanced

Hindi

Advanced

Work Experience

Associate Website Support Manager at Daxko

September 1, 2024 - Present

Responded to customer tickets related to website content updates for existing WordPress sites. Updated and maintained website content, including text and image updates, on customized WordPress templates for Daxko customers. Collaborated with cross-functional teams (engineering, design, and support) to identify customer needs and implement content updates that enhance user experience. Proactively identified opportunities for improving website performance, ensuring seamless content delivery, and maintaining a competitive edge. Trained and mentored interns on WordPress best practices and technical skills to ensure consistent quality and effective use of the platform.

Technical Engineer at Wapology

August 31, 2024 - August 1, 2025

Maintained and updated websites to ensure optimal performance and security. Provided accurate and appropriate information in response to client inquiries. Customized websites using HTML & CSS to meet specific client requirements and specifications. Created and designed web pages using WordPress, aligning with client specifications & requirements.