I am an experienced Account Manager and Graphic Designer, passionate about exceeding sales targets and delivering tailored design solutions. I've worked across various industries, helping clients grow their brands through creative and strategic approaches. I enjoy collaborating with business owners and marketing teams to ensure every project aligns with their goals and vision. With years of experience managing teams and developing sales strategies, I bring a mix of creativity and business acumen to the table. I'm eager to contribute to success by delivering value and innovative ideas that help businesses stand out and thrive.

Marlon Tacalan

I am an experienced Account Manager and Graphic Designer, passionate about exceeding sales targets and delivering tailored design solutions. I've worked across various industries, helping clients grow their brands through creative and strategic approaches. I enjoy collaborating with business owners and marketing teams to ensure every project aligns with their goals and vision. With years of experience managing teams and developing sales strategies, I bring a mix of creativity and business acumen to the table. I'm eager to contribute to success by delivering value and innovative ideas that help businesses stand out and thrive.

Available to hire

I am an experienced Account Manager and Graphic Designer, passionate about exceeding sales targets and delivering tailored design solutions. I’ve worked across various industries, helping clients grow their brands through creative and strategic approaches. I enjoy collaborating with business owners and marketing teams to ensure every project aligns with their goals and vision.

With years of experience managing teams and developing sales strategies, I bring a mix of creativity and business acumen to the table. I’m eager to contribute to success by delivering value and innovative ideas that help businesses stand out and thrive.

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Experience Level

Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Work Experience

Graphic Designer at VirtuSynchro Solutions
December 31, 2025 - August 1, 2025
Developed creative assets for digital and print media, including social media graphics, marketing materials, ads, presentations, and web elements. Designed brand identities and visual systems that reflect the client’s vision while positioning them for growth and recognition. Collaborated with business owners, marketing teams, and stakeholders to align design solutions with overall business goals. Created designs that enhance user experience and support conversions in digital platforms. Maintained consistency in brand visuals across all channels. Stayed updated on design trends, tools, and industry best practices to deliver fresh and effective design solutions.
Unit Manager, Financial Advisor at Manulife Philippines
December 31, 2024 - August 1, 2025
Recruited, trained, and managed a team of 10+ licensed financial advisors, driving them to consistently meet and exceed monthly sales targets. Developed sales strategies and marketing campaigns that resulted in a 25% increase in team productivity within the first year. Provided one-on-one coaching and group training sessions to enhance advisors’ selling techniques, financial knowledge, and client servicing skills. Monitored individual and team performance through regular evaluations, performance reviews, and progress tracking against KPIs. Led the team to qualify for multiple company incentives and recognitions, including Top Performing Unit of the Quarter. Maintained compliance with company policies and insurance regulations. Collaborated with branch leadership for recruitment and sales events. Built and managed a personal client base while supporting advisors in closing key accounts and improving client retention. Spearheaded initiatives to improve client relationship management an
Senior Account Executive at Canon Marketing Philippines
December 31, 2023 - August 1, 2025
Managed key corporate accounts and developed customized office solutions using Canon’s imaging and printing products and services. Consistently exceeded sales quotas by identifying new business opportunities and expanding client relationships. Conducted in-depth needs analysis to match clients with tailored solutions. Led the sales process from lead generation to post-sales coordination. Collaborated with technical and service teams for implementation and client satisfaction. Maintained an active sales pipeline using Salesforce CRM and provided accurate forecasting and reporting.
Senior Account Executive at Malayan Insurance Company
December 31, 2023 - August 1, 2025
Fostered and managed client relationships to understand insurance needs and offer suitable non-life insurance products. Drove sales growth through identifying opportunities, negotiating, and closing deals. Maintained expertise in industry trends and tailored solutions. Oversaw accurate policy administration and regulatory compliance. Implemented client retention strategies. Collaborated internally for issue resolution and enhanced customer experience. Generated reports on sales, client feedback, and market trends for strategic decisions.
HMO Customer Service Supervisor, Liaison Officer at Medserv
December 31, 2010 - August 1, 2025
Acted as the bridge between healthcare providers and HMOs, managing inquiries, authorizations, and disputes. Fostered positive relations with HMOs, negotiated contracts, and resolved issues promptly. Educated patients on HMO coverage and insurance-related concerns. Oversaw timely authorizations and billing coordination, resolving payment issues. Maintained accurate HMO records and ensured compliance with regulations. Identified process improvements to enhance patient and HMO experiences. Generated reports for strategic decisions.
Graphic Designer at VirtuSynchro Solutions
December 31, 2025 - August 1, 2025
Developed creative assets for digital and print media, including social media graphics, marketing materials, ads, presentations, and web elements. Designed brand identities and visual systems that reflect the client’s vision while positioning them for growth and recognition. Collaborated with business owners, marketing teams, and stakeholders to align design solutions with overall business goals. Created designs to enhance user experience and support conversions in digital platforms. Maintained consistency in brand visuals across all channels. Stayed updated on design trends, tools, and industry best practices to deliver fresh and effective design solutions.
Unit Manager, Financial Advisor at Manulife Philippines
December 31, 2024 - August 1, 2025
Recruited, trained, and managed a team of 10+ licensed financial advisors, driving them to consistently meet and exceed monthly sales targets. Developed sales strategies and marketing campaigns resulting in a 25% increase in team productivity within the first year. Provided coaching and training to improve advisors' selling techniques, financial knowledge, and client servicing skills. Monitored performance through evaluations and progress tracking. Led the team to earn multiple company incentives and recognitions. Ensured compliance with company policies and ethical sales practices. Collaborated with branch leadership on recruitment and sales activities. Built a personal client base and supported advisors in closing key accounts and improving client retention. Spearheaded initiatives to improve client relationship management and after-sales support.
Senior Account Executive at Canon Marketing Philippines
December 31, 2023 - August 1, 2025
Managed key corporate accounts and developed customized office solutions using Canon’s imaging and printing products and services. Consistently exceeded monthly and quarterly sales quotas by identifying new business opportunities and expanding existing client relationships. Conducted in-depth needs analysis to match clients with tailored solutions including multifunction printers, document management systems, and managed print services. Led the full sales process from lead generation to post-sales coordination. Collaborated with technical and service teams to ensure seamless implementation and client satisfaction. Maintained active sales pipeline using Salesforce CRM and provided accurate sales forecasting and reporting.
Senior Account Executive at Malayan Insurance Company
December 31, 2023 - August 1, 2025
Fostered and managed client relationships to understand insurance needs and provide suitable non-life insurance solutions. Drove sales growth through opportunity identification, negotiation, and deal closing. Maintained industry expertise and advised clients with tailored solutions. Oversaw policy administration and regulatory compliance. Implemented client retention strategies to ensure satisfaction and loyalty. Collaborated with internal teams to resolve issues efficiently and enhance customer experience. Generated sales, client feedback, and market trend reports for strategic decisions.
HMO Customer Service Supervisor, Liaison Officer at Medserv
December 31, 2010 - August 1, 2025
Served as liaison between healthcare providers and HMOs, managing inquiries, authorizations, and dispute resolution. Fostered positive relations with HMOs, negotiated contracts, and resolved issues quickly. Educated patients on HMO coverage and insurance concerns. Oversaw timely authorizations and billing coordination, resolving payment issues. Maintained accurate HMO records and ensured regulatory compliance. Identified process improvements to enhance patient and HMO experiences. Generated reports on HMO interactions and billing for strategic purposes.

Education

Bachelor in Banking and Finance at Polytechnic University of the Philippines
January 1, 2004 - December 31, 2004
Bachelor in Banking and Finance at Polytechnic University of the Philippines
January 1, 2004 - December 31, 2004

Qualifications

Manager’s Course
January 1, 2008 - December 31, 2008
Manager’s Course
January 1, 2008 - December 31, 2008

Industry Experience

Financial Services, Media & Entertainment, Professional Services, Healthcare, Consumer Goods