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I am a versatile professional with experience in virtual assistance, social media management, customer service, and SEO blogging. I thrive on leveraging technology and creativity to improve operations and drive digital marketing initiatives. I enjoy engaging with online communities and using analytics to refine strategies and deliver results. With a background in business administration and IT finance, I bring a blend of analytical skills and digital proficiency. I am passionate about continuous learning and eager to contribute effectively to organizational growth in a remote or dynamic work environment.…I am a versatile professional with experience in virtual assistance, social media management, customer service, and SEO blogging. I thrive on leveraging technology and creativity to improve operations and drive digital marketing initiatives. I enjoy engaging with online communities and using analytics to refine strategies and deliver results. With a background in business administration and IT finance, I bring a blend of analytical skills and digital proficiency. I am passionate about continuous learning and eager to contribute effectively to organizational growth in a remote or dynamic work environment.

Enock Wambua Kamula

Social Media Manager, SEO Expert, Content Creator, +2

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I am a versatile professional with experience in virtual assistance, social media management, customer service, and SEO blogging. I thrive on leveraging technology and creativity to improve operations and drive digital marketing initiatives. I enjoy engaging with online communities and using analytics to refine strategies and deliver results. With a background in business administration and IT finance, I bring a blend of analytical skills and digital proficiency. I am passionate about continuous learning and eager to contribute effectively to organizational growth in a remote or dynamic work environment.…I am a versatile professional with experience in virtual assistance, social media management, customer service, and SEO blogging. I thrive on leveraging technology and creativity to improve operations and drive digital marketing initiatives. I enjoy engaging with online communities and using analytics to refine strategies and deliver results. With a background in business administration and IT finance, I bring a blend of analytical skills and digital proficiency. I am passionate about continuous learning and eager to contribute effectively to organizational growth in a remote or dynamic work environment.

Available to hire

I am a versatile professional with experience in virtual assistance, social media management, customer service, and SEO blogging. I thrive on leveraging technology and creativity to improve operations and drive digital marketing initiatives. I enjoy engaging with online communities and using analytics to refine strategies and deliver results.

With a background in business administration and IT finance, I bring a blend of analytical skills and digital proficiency. I am passionate about continuous learning and eager to contribute effectively to organizational growth in a remote or dynamic work environment.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Work Experience

Social Media Manager at my.private.plates

February 1, 2024 - Present

Developed and executed social media strategies which increased follower engagement by 300%. Maintained a consistent brand voice and visual identity to enhance brand recognition. Promoted supper club events, resulting in a 70% increase in attendees and sold-out events. Actively engaged with the online community to foster positive interaction and relationships. Utilized analytics for tracking performance and refining campaigns. Managed content calendar to deliver timely, trend-aligned posts and executed creative campaigns to boost engagement.

Virtual Assistant at mixondev.com

December 31, 2023 - August 1, 2025

Performed data scraping for lead generation from Facebook groups targeting prospective clients. Refined scraped data using OpenRefine, managed data entry into Google Sheets, and effectively contacted clients via Facebook to generate leads and business opportunities.

Remote Customer Service Representative at Zoldesy.nl

February 28, 2023 - August 1, 2025

Provided exemplary remote customer support for an eCommerce platform including responding to customer inquiries via email, chat, and phone. Demonstrated deep product knowledge to supply accurate information and resolve issues efficiently. Used CRM systems and customer service software to manage records and track interactions. Collaborated cross-functionally with logistics and technical support teams to resolve complex issues and guarantee timely order fulfillment.

SEO Blogger and Web Administrator at Markee Books

November 30, 2021 - August 1, 2025

Crafted engaging, SEO-optimized blog content targeting authors, publishers, and book enthusiasts. Conducted research on industry trends and publishing best practices. Implemented SEO tactics to improve site visibility and drive organic traffic. Collaborated with marketing and design teams to align content with branding and promotional goals. Maintained website performance and user experience, implemented updates, monitored metrics, and optimized speed and responsiveness to increase brand awareness in the book design industry.

Social Media Manager at my.private.plates

February 1, 2024 - Present

Developed and executed a social media strategy, boosting follower engagement by 300%. Maintained a consistent brand voice and visual identity, enhancing brand recognition. Promoted supper club events, achieving a 70% increase in attendees and sold-out events. Engaged with the online community to foster interaction and positive relationships. Utilised analytics to track performance, refine strategies, and improve campaigns. Managed a content calendar for timely, trend-aligned posts. Executed creative campaigns to boost engagement and interaction.

Virtual Assistant at mixondev.com

December 31, 2023 - August 1, 2025

Conducted data scraping for lead generation from Facebook groups for prospective clients. Refined data using OpenRefine, entered it into Google Sheets, and contacted clients on their Facebook.

Remote Customer Service Representative at Zoldesy.nl

March 1, 2023 - August 1, 2025

Provided exemplary customer service to Zoldesy's eCommerce customers remotely, effectively addressing inquiries, resolving issues, and ensuring high levels of customer service. Managed a remote customer service workload that included responding to customer emails, handling chat-based support, and addressing customer concerns over the phone. Demonstrated a deep understanding of Zoldesy's product offerings, policies, and procedures to provide accurate and helpful information to customers. Utilized remote customer service software and CRM systems to maintain accurate customer records, track interactions, and efficiently manage support requests. Collaborated remotely with cross-functional teams, including logistics and technical support departments, to promptly resolve complex customer issues and ensure timely order fulfilment.

SEO Blogger and Web Administrator at Markee Books

November 30, 2021 - August 1, 2025

Crafted engaging and SEO-optimized blog content to attract authors, publishers, and book enthusiasts. Conducted thorough research on industry trends and best practices in book cover design and publishing. Implemented strategic SEO tactics to improve website visibility and drive organic traffic. Collaborated with marketing and design teams to align blog content with branding and promotional goals. Maintained website functionality, user experience, and performance as the web administrator. Implemented updates, monitored site metrics, and optimised website speed and responsiveness. Contributed to increased brand awareness and market positioning in the competitive book design industry.