I am a highly competent application administrator and support agent with 8 years of experience in designing, programming, and testing software across diverse platforms. I've handled projects from conception to completion and excel in maintaining system performance, troubleshooting, and user support. Currently, I am seeking a challenging position within a forward-thinking organization where I can leverage my existing skills and continue to grow both professionally and personally. Throughout my career, I've worked extensively with SQL, C#, ASP.NET, and various development frameworks, while also managing teams and supporting infrastructure. I enjoy collaborating with IT teams and business units to ensure seamless integration of applications and am passionate about providing exceptional training and support to end users.

Georges Feghali

I am a highly competent application administrator and support agent with 8 years of experience in designing, programming, and testing software across diverse platforms. I've handled projects from conception to completion and excel in maintaining system performance, troubleshooting, and user support. Currently, I am seeking a challenging position within a forward-thinking organization where I can leverage my existing skills and continue to grow both professionally and personally. Throughout my career, I've worked extensively with SQL, C#, ASP.NET, and various development frameworks, while also managing teams and supporting infrastructure. I enjoy collaborating with IT teams and business units to ensure seamless integration of applications and am passionate about providing exceptional training and support to end users.

Available to hire

I am a highly competent application administrator and support agent with 8 years of experience in designing, programming, and testing software across diverse platforms. I’ve handled projects from conception to completion and excel in maintaining system performance, troubleshooting, and user support. Currently, I am seeking a challenging position within a forward-thinking organization where I can leverage my existing skills and continue to grow both professionally and personally.

Throughout my career, I’ve worked extensively with SQL, C#, ASP.NET, and various development frameworks, while also managing teams and supporting infrastructure. I enjoy collaborating with IT teams and business units to ensure seamless integration of applications and am passionate about providing exceptional training and support to end users.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
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Language

Arabic
Fluent
French
Advanced
English
Advanced

Work Experience

Application Administrator and Support Agent at Saint-Gobain, Beirut, Lebanon
February 1, 2023 - Present
Managed, monitored, and maintained the performance and availability of enterprise applications and systems. Developed and maintained standard operating procedures, system documentation, and knowledge base articles. Troubleshot and resolved application and system issues by collaborating with developers, infrastructure engineers, and stakeholders. Monitored and analyzed system performance to identify improvements and optimize resource use. Ensured compliance with security and regulatory requirements. Provided training and support to end users including onboarding and troubleshooting.
User & Site Support Manager at Saint-Gobain, Beirut, Lebanon
February 28, 2023 - August 1, 2025
Managed a team of 7 for end-user software and hardware support and troubleshooting. Supported server storage, file systems, OS updates, and security patches. Worked primarily with Windows 10 and Windows Server environments.
IT Technical Support at Saint-Gobain, Beirut, Lebanon
March 1, 2020 - August 1, 2025
Provided end user workstation support for software and hardware issues through proper diagnosis and troubleshooting. Worked with Windows 7, 10, and Windows Server.
Software Developer at Curly Brackets, Beirut, Lebanon
January 1, 2017 - August 1, 2025
Developed websites and mobile applications using HTML, CSS, JavaScript, C#, SQL, ASP.NET, and IONIC frameworks. Created mobile apps for iOS and Android using AngularJS and Ionic. Used Visual Studio as the development environment.
Application Administrator and Support Agent at Saint-Gobain, Beirut, Lebanon
February 1, 2023 - Present
Managed, monitored, and maintained the performance and availability of enterprise applications and systems. Developed and maintained standard operating procedures, system documentation, and knowledge base articles. Troubleshot and resolved application and system issues in collaboration with developers and infrastructure engineers. Monitored system performance and capacity to identify improvements and optimize resources. Ensured compliance with security and data protection requirements. Collaborated with IT teams and business units for seamless application integration. Provided training and support to end users including onboarding and troubleshooting.
User & Site Support Manager at Saint-Gobain, Beirut, Lebanon
February 28, 2023 - August 1, 2025
Managed a team of 7 people providing end-user software and hardware support and troubleshooting. Managed support of server storage, file systems, OS updates, and security patches. Worked with Windows 10 and Windows Server environments.
IT Technical Support at Saint-Gobain, Beirut, Lebanon
March 1, 2020 - August 1, 2025
Provided end user workstation support for software and hardware issues through proper diagnosis and troubleshooting. Worked with Windows 7, Windows 10, and Windows Server environments.
Software Developer at Curly Brackets, Beirut, Lebanon
January 31, 2017 - August 1, 2025
Developed websites using HTML, CSS, and JavaScript using Visual Studio. Developed mobile applications for iOS and Android using AngularJS and Ionic frameworks. Utilized languages including HTML, CSS, JavaScript, C#, and SQL, and frameworks such as ASP.NET and IONIC.

Education

BS at Notre Dame University, Louaize, Lebanon
January 1, 2011 - December 31, 2016
BS in Computer Science and IT at Notre Dame University, Louaize, Lebanon
January 1, 2011 - December 31, 2016

Qualifications

Front-End JavaScript Framework/AngularJS
January 1, 2016 - December 31, 2016
Front-End JavaScript Framework/AngularJS
January 1, 2016 - December 31, 2016

Industry Experience

Software & Internet, Computers & Electronics, Manufacturing, Professional Services