Available to hire
Hi, I’m Chris Covert, a results-oriented IT project manager with over 10 years of experience leading large-scale enterprise projects across various industries. I’m PMP and Scrum Master certified, with a strong background in Agile methodologies, risk management, and stakeholder partnerships. I specialize in delivering complex IT initiatives on-time, on-budget, and with high quality, focusing on effective communication and team collaboration.
I enjoy working with cross-functional teams and have extensive experience in cloud technologies, cybersecurity, enterprise systems, and vendor management. I’m passionate about adopting emerging technologies like AI and prompt engineering to enhance project outcomes and drive innovation. I’m always eager to connect and explore new opportunities where I can contribute my skills and leadership.
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Language
English
Fluent
Work Experience
Senior IT Project Manager at GFL Environmental
June 30, 2025 - August 1, 2025Led and executed networking, cybersecurity, vendor software upgrades, and device deployment projects across 200+ locations with a fleet of 7100+ trucks. Managed multiple IT implementations including Salesforce CRM for 200+ users, Zero Trust Network Access for 9000+ users, a $75 million Material Recovery Recycling Facility IT implementation, and cloud native firewall migration. Oversaw cyber security program tracking and reporting, fleet management software upgrades, and large-scale telemetry device installations in trucks.
Enterprise Project Manager at Integrated Dealer Systems
August 31, 2023 - August 1, 2025Managed PM services for the company’s 5 largest USA enterprise customers, delivering successful releases and service releases for ERP, mobile apps, and POS integration projects. Implemented Kanban and Scrum project management techniques across distributed teams. Administered Azure DevOps, JIRA, and Confluence for process ownership and backlog prioritization, improving scheduling outcomes and customer satisfaction.
IT Project Manager at Town of Newmarket
June 30, 2020 - August 1, 2025Led HRIS project with workforce management and core services streams. Completed RFPs and developed business requirements documents. Managed stakeholder engagement and digital transformation initiatives including capital asset management and GIS municipal signage tracking projects. Established an IT PMO and ensured compliance with policies and regulations.
Cybersecurity Project Manager at PayTM Labs
March 31, 2019 - August 1, 2025Managed the rollout of Endpoint Detection & Response and antivirus solutions across Canada and India for a large number of laptops, servers, and cloud infrastructure. Acted as Scrum Master for Security Portal development, enhancing cloud service integrations and improving reporting metrics through JIRA administration. Ensured security compliance management with AWS servers.
Senior Project Manager at Ethoca Limited
March 31, 2018 - August 1, 2025Successfully managed infrastructure and business optimization projects including billing platform implementation, mobile device management, security upgrades, and anti-virus deployment. Led remediation of security audit findings and coordinated release management for core products collaborating with multiple scrum teams. Developed PMO processes and program management reporting for enterprise security and data departments.
IT Project Manager (Contract) at Capgemini for Loblaw Companies Ltd
February 29, 2016 - August 1, 2025Managed the design, development, and support of 15 high priority application impact models in the CMBD. Collaborated on organizational change management deliverables including training and IT governance, completing projects on schedule and under budget.
Senior Enterprise Systems Analyst (Project Manager Role Highlights) at Teranet Inc.
August 31, 2015 - August 1, 2025Managed infrastructure and integration workstreams for SAP financials implementation and SAP BW projects. Improved Citrix stability via Solar Winds monitoring implementation and conducted contract management software projects. Established agile Kanban processes within applications and finance teams and provided senior ERP system support including Epicor Financials customizations and incident management.
Intermediate Programmer Analyst at Scotiabank
May 31, 2006 - August 1, 2025Lead Developer for the bank’s domestic forecasting and budgeting system used by thousands of users, managing multiple software version releases, developing enhancements, and providing technical support and reporting.
Senior IT Project Manager at GFL Environmental
June 30, 2025 - August 1, 2025Led networking, cybersecurity, vendor software upgrades, and device deployment projects across 200+ locations with a fleet of 7100+ trucks. Managed implementations including Salesforce CRM, Zero Trust Network Access via Zscaler for 9000+ users, a $75 million recycling facility IT implementation, new office IT and security setup with $1.1 million budget, cloud native firewall migration, cybersecurity program tracking with 30+ remediation initiatives, identity governance for 9000+ users, and fleet management software and telemetry installations.
Enterprise Project Manager at Integrated Dealer Systems
August 31, 2023 - August 1, 2025Delivered project management for the 5 largest USA enterprise customers, managing over 10 major software releases, 25+ service releases, critical hotfixes, and integrations with third-party vendors including Oracle ERP and POS providers. Led schedule and roadmap management working with customer executive leadership teams and integrated agile teams across North America and offshore. Owned JIRA administration and PMO process ownership including project intake and backlog prioritization to improve project success.
IT Project Manager at Town of Newmarket
June 30, 2020 - August 1, 2025Led HRIS project with two core work streams covering benefits, health & safety, mobile apps, and workforce management including timesheets, payroll automation, and e-paystubs. Completed RFPs and business requirements documents, led stakeholder management, chaired ERP steering committee for digital transformation, performed capital asset management analysis on fleet software, and established IT PMO processes and governance.
Cybersecurity Project Manager at PayTM Labs
March 31, 2019 - August 1, 2025Managed rollout of endpoint detection and response (EDR) and antivirus software for 6000+ laptops, 6500+ AWS servers, and ~1000 physical servers across teams in Canada and India. Acted as Scrum Master for development of security portals, improving team reporting via JIRA, ensured AWS security compliance, and managed JIRA and Confluence administration for cyber security department.
Senior Project Manager at Ethoca Limited
March 31, 2018 - August 1, 2025Managed 9 infrastructure and business optimization IT projects including billing platform implementation which reduced billing cycle from 8 to 3 business days, deployment of Zscaler cloud security services, security upgrades across four global offices, antivirus deployment on 400+ servers, web application performance monitoring, and Java SE upgrade. Led remediation of 40+ security audit findings, release management for core product improving planning horizon from 6 weeks to 6 months, and supported agile development across multiple Scrum teams.
IT Project Manager (Contract) at Capgemini for Loblaw Companies Ltd
February 29, 2016 - August 1, 2025Managed design, development, and support for 15 application impact models, completed project on schedule and under budget, and collaborated with IT service operations to build organizational deliverables including training, documentation, and governance.
Senior Enterprise Systems Analyst (Project Manager Role Highlights) at Teranet Inc.
August 31, 2015 - August 1, 2025Managed $2.5M SAP financials implementation and migration workstreams, delivered SAP BW and Solar Winds monitoring projects improving system stability by 90%, managed contract management software implementation, and established Agile Kanban processes. Provided extensive ERP support, developed in-house balanced score card saving $500K over 5 years, software license tracking application saving $50K, completed 250+ ITIL change requests with 99% success rate, and resolved batch processing incidents maintaining no service loss over 9 years.
Intermediate Programmer Analyst at Scotiabank
May 1, 2006 - August 1, 2025Lead developer for flagship banking forecasting and budgeting software used across 1300+ branches with 3000+ users. Delivered enhancements and bug fixes for 5 software suite versions and provided Excel and Crystal Reports development and end-user technical support.
Senior IT Project Manager at GFL Environmental
June 30, 2025 - August 1, 2025Led and executed networking, cybersecurity, vendor software upgrades, and device deployment projects across 200+ locations with a fleet of over 7100 trucks. Delivered major initiatives including Salesforce CRM Next Gen implementation for 200+ users, Zero Trust Network Access with Zscaler for 9000+ users, and a $75 million Material Recovery Recycling Facility IT implementation. Managed new office IT implementation with a budget of $1.1 million, including audio/visual, physical security, and networking. Executed cloud native firewall migration and cyber security program tracking with 30+ remediation initiatives. Oversaw identity governance and access management implementations for 9000+ users, fleet software upgrades, and deployment of 3500+ telemetry devices across trucks.
Enterprise Project Manager at Integrated Dealer Systems
August 31, 2023 - August 1, 2025Managed PM services for the company’s five largest enterprise USA customers, achieving successful release management for over 10 major releases across ERP and mobile platforms. Delivered 25+ service releases resolving bugs and providing enhancements. Provided PM services to Product Management for multiple third-party integration projects. Led critical hotfixes, customizations, APIs, and integrations with vendors such as Oracle ERP, Gravity Payments, and POS providers. Collaborated with customers and vendors on schedule and roadmap management, using Kanban and Scrum with remote teams across North America and offshore. Executed PMO functions including JIRA administration, project intake management, backlog prioritization, and process design for software engineering departments.
IT Project Manager at Town of Newmarket
June 30, 2020 - August 1, 2025Led HRIS project milestones with two core work streams covering core services and workforce management. Completed RFP and business requirement documents while managing stakeholder engagement. Chaired JD Edwards ERP Steering Committee and identified over 40 digital transformation improvement areas for prioritization and road mapping. Conducted capital asset management and fleet software evaluation with a budget of $100K. Managed GIS municipal signage tracking project. Established modern IT PMO development after tool evaluation and RFP. Ensured compliance with corporate policies and regulations.
Cybersecurity Project Manager at PayTM Labs
March 31, 2019 - August 1, 2025Managed rollout of Endpoint Detection & Response and Antivirus for laptops, PCs, servers, and cloud infrastructure across Canada and India, covering thousands of devices. Acted as Scrum Master for security portal development with 6 new web portal integrations, managing test cases and feature development. Improved team reporting and bug bounty metrics using JIRA. Ensured AWS security compliance management across 15 product departments. Managed JIRA administration and Confluence space design for cyber security teams.
Senior Project Manager at Ethoca Limited
March 31, 2018 - August 1, 2025Managed 9 infrastructure and business optimization projects including billing platform implementation which reduced end-of-month billing processing from 8 to 3 business days. Led mobile device management and security deployments using Zscaler cloud services. Coordinated physical security upgrades and ID card administration across multiple offices. Led deployment of antivirus agents, encryption upgrades, JAVA SE upgrades for Linux VM servers, and web application performance monitoring. Coordinated remediation of security audit findings and managed release planning and capacity planning models. Led JIRA design and management for Scrum teams.
IT Project Manager (Contract) at Capgemini for Loblaw Companies Ltd
February 29, 2016 - August 1, 2025Managed design, development, and support of 15 high-priority application impact models in CMDB. Completed projects on schedule and within budget while meeting stakeholder expectations. Collaborated with IT Service Operations on organizational change management including training, documentation, and governance deliverables.
Senior Enterprise Systems Analyst (Project Manager Role Highlights) at Teranet Inc.
August 31, 2015 - August 1, 2025Managed infrastructure and integration workstreams for $2.5M SAP Financials implementation and migration project. Delivered SAP BW project within budget and schedule. Led Solar Winds monitoring project improving Citrix stability by 90%. Managed contract management software implementation. Established Agile Kanban process within enterprise applications and finance teams. Provided extensive ERP systems support for Epicor Financials including customizations and integration. Developed internal Balanced Score Card and software license tracking applications achieving significant cost savings. Completed 250+ ITIL change management requests with 99% success and resolved 80+ batch incidents ensuring no loss of finance services. Developed and deployed yearly releases for .NET web applications integrated with ERP.
Intermediate Programmer Analyst at Scotiabank
May 31, 2006 - August 1, 2025Lead developer for the bank's flagship domestic forecasting and budgeting system used by 1300+ branches and 3000+ users. Developed enhancements and resolved bugs for 5 software suite releases. Developed Excel and Crystal Reports and provided comprehensive technical and incident support for all users.
Education
Bachelor of Science at Mount Allison University
January 1, 1997 - December 31, 2001Diploma at ITI, Moncton, New Brunswick
January 1, 2002 - December 31, 2003Certificate at Toronto Metropolitan University
January 1, 2011 - December 31, 2011Bachelor of Science at Mount Allison University, Sackville, New Brunswick
January 1, 2001 - December 31, 2005Diploma at ITI, Moncton, New Brunswick
January 1, 2005 - December 31, 2006Certificate at Toronto Metropolitan University, Toronto, Ontario
January 1, 2010 - December 31, 2010Bachelor of Science at Mount Allison University, Sackville, New Brunswick
January 1, 1997 - December 31, 2001Diploma at ITI, Moncton, New Brunswick
January 1, 2001 - December 31, 2003Certificate at Toronto Metropolitan University, Toronto, Ontario
January 1, 2010 - December 31, 2010Qualifications
PMP (PMI)
January 1, 2013 - December 31, 2028Scrum Master (Scrum Alliance)
January 1, 2018 - December 31, 2026Ecommerce Professional (CNP Fraud)
January 1, 2015 - December 31, 2016ITIL Foundation
January 1, 2015 - December 31, 2016Lean IT
January 1, 2015 - December 31, 2016PMP (Project Management Professional)
January 1, 2013 - December 31, 2028Scrum Master (Scrum Alliance)
January 1, 2018 - December 31, 2026Ecommerce Professional (CNP Fraud)
January 1, 2015 - December 31, 2016ITIL Foundation
January 1, 2014 - December 31, 2015Lean IT
January 1, 2015 - December 31, 2016PMP (PMI)
January 1, 2013 - December 31, 2028Scrum Master (Scrum Alliance)
January 1, 2018 - December 31, 2026Ecommerce Professional (CNP Fraud)
January 1, 2017 - December 31, 2019ITIL Foundation
January 1, 2016 - December 31, 2018Lean IT
January 1, 2017 - December 31, 2019Industry Experience
Transportation & Logistics, Software & Internet, Government, Financial Services, Energy & Utilities
Experience Level
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate
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