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I am a dedicated content moderator working on a large social media platform, where I balance enforcing community guidelines and supporting user engagement to maintain a healthy digital environment. With a strong background in linguistics and content creation, I also bring experience in copywriting and social media strategy. I have worked in various roles such as customer success specialist, content creator, and social media strategist, which have helped me develop excellent communication skills and a deep understanding of digital content management. I'm passionate about creating engaging content that resonates with audiences and drives positive interaction.…I am a dedicated content moderator working on a large social media platform, where I balance enforcing community guidelines and supporting user engagement to maintain a healthy digital environment. With a strong background in linguistics and content creation, I also bring experience in copywriting and social media strategy. I have worked in various roles such as customer success specialist, content creator, and social media strategist, which have helped me develop excellent communication skills and a deep understanding of digital content management. I'm passionate about creating engaging content that resonates with audiences and drives positive interaction.

Nurjana

Content Creator, Copywriter, Social Media Manager, +3

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I am a dedicated content moderator working on a large social media platform, where I balance enforcing community guidelines and supporting user engagement to maintain a healthy digital environment. With a strong background in linguistics and content creation, I also bring experience in copywriting and social media strategy. I have worked in various roles such as customer success specialist, content creator, and social media strategist, which have helped me develop excellent communication skills and a deep understanding of digital content management. I'm passionate about creating engaging content that resonates with audiences and drives positive interaction.…I am a dedicated content moderator working on a large social media platform, where I balance enforcing community guidelines and supporting user engagement to maintain a healthy digital environment. With a strong background in linguistics and content creation, I also bring experience in copywriting and social media strategy. I have worked in various roles such as customer success specialist, content creator, and social media strategist, which have helped me develop excellent communication skills and a deep understanding of digital content management. I'm passionate about creating engaging content that resonates with audiences and drives positive interaction.

Available to hire

I am a dedicated content moderator working on a large social media platform, where I balance enforcing community guidelines and supporting user engagement to maintain a healthy digital environment. With a strong background in linguistics and content creation, I also bring experience in copywriting and social media strategy.

I have worked in various roles such as customer success specialist, content creator, and social media strategist, which have helped me develop excellent communication skills and a deep understanding of digital content management. I’m passionate about creating engaging content that resonates with audiences and drives positive interaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Language

English

Advanced

Work Experience

Content Moderator at Concentrix Thailand

January 1, 2022 - Present

Reviewing and moderating user-generated content to ensure compliance with community guidelines and policies. A meticulous balance of enforcing rules, supporting user engagement, and contributing to the overall health of the digital ecosystem.

Customer Success Specialist at Teleperformance Indonesia

December 31, 2022 - August 2, 2025

Handling customers needs and satisfaction through chats in large amounts. Solving the customers problems and queries with appropriate solutions. Following guidelines, policies and feedback. Maintaining the performance and able to build a good communication with customers.

Content Creator at CV. Infinity Prima Media

December 31, 2021 - August 2, 2025

Producing content for social media and marketing advertisement. Creating footages and editing the content using Adobe Premier.

Barista and Social Media Strategist at Brawsa Coffee

December 31, 2020 - August 2, 2025

Serving coffee for customers and maintaining the daily content strategically to engage customers and build an interactive communication through social media.

Content Moderator at Concentrix Thailand

January 1, 2022 - Present

Customer Success Specialist at Teleperformance Indonesia

December 31, 2022 - August 2, 2025

Content Creator at CV. Infinity Prima Media

December 31, 2021 - August 2, 2025

Producing content for social media and marketing advertisement. Creating footages and editing the content using Adobe Premiere.

Barista and Social Media Strategist at Brawsa Coffee

December 31, 2020 - August 2, 2025

Serving coffee for customers and maintaining the daily content strategically to engage customers and build a interactive communication through social media.