Hi, I'm Rachel Marsh. I have extensive experience working in libraries as a Reference Assistant and Children's Media & Technical Specialist, where I assist patrons with research and create engaging digital content. I'm passionate about combining technology and creativity, with skills in desktop publishing, multimedia production, and technical support. I enjoy helping people navigate digital resources and creating promotional materials that connect communities. With background studies in English and professional creative writing, alongside proficiency in digital tools and translation, I bring a versatile skill set to any project I undertake.

Rachel Marsh

Hi, I'm Rachel Marsh. I have extensive experience working in libraries as a Reference Assistant and Children's Media & Technical Specialist, where I assist patrons with research and create engaging digital content. I'm passionate about combining technology and creativity, with skills in desktop publishing, multimedia production, and technical support. I enjoy helping people navigate digital resources and creating promotional materials that connect communities. With background studies in English and professional creative writing, alongside proficiency in digital tools and translation, I bring a versatile skill set to any project I undertake.

Available to hire

Hi, I’m Rachel Marsh. I have extensive experience working in libraries as a Reference Assistant and Children’s Media & Technical Specialist, where I assist patrons with research and create engaging digital content. I’m passionate about combining technology and creativity, with skills in desktop publishing, multimedia production, and technical support.

I enjoy helping people navigate digital resources and creating promotional materials that connect communities. With background studies in English and professional creative writing, alongside proficiency in digital tools and translation, I bring a versatile skill set to any project I undertake.

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Language

English
Fluent
Japanese
Advanced

Work Experience

Reference Assistant at Columbia County Library
August 1, 2013 - Present
Assisted patrons with locating library materials and project research, provided readers advisory, created technical manuals on digital library services, developed library displays and promotional materials, guided patrons on internet use and form-filling, provided technical support including hardware and software troubleshooting, and directed patrons to community resources as needed.
Children’s Media & Technical Specialist at Columbia County Library
November 30, 2020 - August 3, 2025
Recorded and edited video footage for virtual library events, created and distributed promotional materials such as displays, posters, bookmarks, flyers, technical manuals, brochures, and social media ads for Facebook, Instagram, and YouTube. Planned children’s programming events, supervised employees in programs and office tasks, researched children’s interest trends, and conducted readers advisory research for suggested reading.
Young Adult Library Assistant at Euchee Creek Library
February 28, 2018 - August 3, 2025
Organized young adult programs and events, curated book lists for Young Adult and Manga collections, managed young adult volunteers, created reference materials for research and suggested reading, designed promotional materials including posters, bookmarks, flyers, and brochures, set up library displays, and performed general maintenance tasks.
Library Assistant at Macon State College
May 31, 2013 - August 3, 2025
Circulated materials to patrons, assisted students with research projects and suggested resources, shelved and organized library collections, created and set up displays, and performed maintenance tasks such as dusting and sweeping.
Help Desk/Technical Support Specialist at Central Georgia Technical College
October 31, 2011 - August 3, 2025
Answered inquiries about student accounts and software troubleshooting, assigned technician assistance to faculty and students, and provided graphic and visual design for IT Department documents and reports.
Web Assistant at Central Georgia Technical College
June 30, 2010 - August 3, 2025
Designed and created page layouts for brochures, websites, posters, and newsletters, maintained and updated classroom computers, and performed bookkeeping for student records.
Computer Technician/Sales Associate at Thomson Computer Works
April 30, 2006 - August 3, 2025
Handled retail sales reports, inventory logs, and customer transactions, provided technical support in-store and over the phone, specialized in general computer repair including hardware and software installation, and built custom computers.

Education

Master of Arts at University of Denver
January 1, 2022 - March 31, 2024
Bachelor of Arts at University of Massachusetts Lowell
January 1, 2013 - August 31, 2017
Associate of Applied Science at Central Georgia Technical College
January 1, 2009 - August 31, 2011

Qualifications

Technical Certificate in Print Production
June 1, 2010 - June 30, 2010
TEFL-TESOL Certificate
October 1, 2016 - October 31, 2016

Industry Experience

Education, Media & Entertainment, Professional Services, Computers & Electronics