Available to hire
Hi, I’m Mark Jacob Inayab Y. Masanga. I have experience working as a Compliance Officer, ensuring adherence to regulatory standards and developing training materials. Alongside this, I have honed my skills in SEO and content creation by optimizing websites and crafting engaging video content for clients.
I consider myself a detail-oriented and proactive individual with a passion for problem-solving and clear communication. Whether working independently or collaborating, I strive to deliver quality work and continuously expand my skill set across digital design, video editing, and compliance management.
Experience Level
Language
English
Fluent
Work Experience
Compliance Officer at Training Ahead Australia
May 31, 2025 - August 4, 2025Created and revised Learner Guides, Knowledge Assessments, and Practical Assessments. Developed and maintained unit matrices aligned with competency requirements. Ensured compliance with ASQA, the VET Quality Framework, and RTO standards. Supported in the successful addition to scope for multiple certificates related to rail and training qualifications.
SEO Specialist at Woolfie
January 31, 2024 - August 4, 2025Optimized websites and content for keyword search, enhancing website visibility and search ranking.
Freelance Content Creator / Editor at Self-employed
January 31, 2024 - August 4, 2025Created and edited video content for clients, delivering tailored multimedia projects.
Customer Service Representative at Masterpiece Group Philippines
June 30, 2021 - August 4, 2025Responded to customer in-app chats and emails professionally ensuring high service quality.
Freelance Digital Designer / Encoder at Self-Employed
December 31, 2019 - August 4, 2025Designed T-shirt and mug prints using Photoshop and Corel Draw. Provided data encoding services for small business clients.
Teacher – Social Studies / Filipino at Pasig Christian Academy / Krus na Ligas High School
December 31, 2017 - August 4, 2025Delivered instruction across Grades 7–9 and contributed to remedial programs and practicum activities.
Education
Bachelor of Secondary Education at University of the Philippines Diliman
January 1, 2012 - December 31, 2016Bachelor of Statistics at University of the Philippines Diliman
January 1, 2009 - December 31, 2012High School Diploma at Lourdes School of Mandaluyong
January 1, 2005 - December 31, 2009Qualifications
Licensure Examination for Teachers
June 1, 2017 - June 30, 2017Industry Experience
Education, Transportation & Logistics, Media & Entertainment, Professional Services
Experience Level
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