Elena Penkova

Senior Coordinator at Semrush

Developed content strategy across LinkedIn and digital channels; boosted LinkedIn engagement by 60% through tailored content and audience strategy; achieved 30%+ newsletter open rate via Substack and ConvertKit; improved website UX through content optimization and technical fixes; created visual content and campaigns using Canva; contributed to global marketing programs; based in Vienna with strong international remote-work experience across SaaS, education, and freelance environments.

Community Site Manager Intern at Green Cloud Nine

Created full-funnel marketing content for email, social media, and landing pages; increased LinkedIn engagement by 20% through targeted content strategies; implemented organic SEO strategies improving search visibility and ranking; conducted keyword research and competitive analysis; supported Meta Ads campaigns for sustainability awareness.

Semrush Ambassador at Semrush

Manage operations for a global ambassador community of 200+ members; coordinate Rush Hour live customer events; plan weekly content, announcements, and community engagement initiatives; organize online events including roundtables and AMAs; support onboarding, application review, and program development.

Semrush Ambassador at Semrush

Manage operations for a global ambassador community of 200+ members; coordinate Rush Hour live customer events; plan weekly content, announcements, and engagement initiatives; organize online events; support onboarding, application review, and program development.

Front Desk Officer at University American College Skopje

Managed front desk communications with students, professors, parents, and prospective students; handled incoming calls, inquiries, and meeting scheduling requests; presented university programs to prospective students and supported admissions; assisted the administrative team with invoice processing and record-keeping support.