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I am a dedicated and experienced technical professional specializing in software development, architecture, and Agile product management. Throughout my career, I've delivered robust solutions for various organizations including international agencies and government ministries, leveraging my strong technical skills and collaborative mindset. I am fluent in multiple languages and bring a global perspective to every project I contribute to. I am passionate about transforming business requirements into innovative IT solutions and managing product life cycles to maximize value for stakeholders. With expertise in database management, web application development, and user support, I thrive in dynamic environments and strive to continuously improve systems and processes to ensure seamless and effective technology adoption.…I am a dedicated and experienced technical professional specializing in software development, architecture, and Agile product management. Throughout my career, I've delivered robust solutions for various organizations including international agencies and government ministries, leveraging my strong technical skills and collaborative mindset. I am fluent in multiple languages and bring a global perspective to every project I contribute to. I am passionate about transforming business requirements into innovative IT solutions and managing product life cycles to maximize value for stakeholders. With expertise in database management, web application development, and user support, I thrive in dynamic environments and strive to continuously improve systems and processes to ensure seamless and effective technology adoption.

Toufic Marc Hadaya

Developer, Web Developer, Programmer, +2

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I am a dedicated and experienced technical professional specializing in software development, architecture, and Agile product management. Throughout my career, I've delivered robust solutions for various organizations including international agencies and government ministries, leveraging my strong technical skills and collaborative mindset. I am fluent in multiple languages and bring a global perspective to every project I contribute to. I am passionate about transforming business requirements into innovative IT solutions and managing product life cycles to maximize value for stakeholders. With expertise in database management, web application development, and user support, I thrive in dynamic environments and strive to continuously improve systems and processes to ensure seamless and effective technology adoption.…I am a dedicated and experienced technical professional specializing in software development, architecture, and Agile product management. Throughout my career, I've delivered robust solutions for various organizations including international agencies and government ministries, leveraging my strong technical skills and collaborative mindset. I am fluent in multiple languages and bring a global perspective to every project I contribute to. I am passionate about transforming business requirements into innovative IT solutions and managing product life cycles to maximize value for stakeholders. With expertise in database management, web application development, and user support, I thrive in dynamic environments and strive to continuously improve systems and processes to ensure seamless and effective technology adoption.

Available to hire

I am a dedicated and experienced technical professional specializing in software development, architecture, and Agile product management. Throughout my career, I’ve delivered robust solutions for various organizations including international agencies and government ministries, leveraging my strong technical skills and collaborative mindset. I am fluent in multiple languages and bring a global perspective to every project I contribute to.

I am passionate about transforming business requirements into innovative IT solutions and managing product life cycles to maximize value for stakeholders. With expertise in database management, web application development, and user support, I thrive in dynamic environments and strive to continuously improve systems and processes to ensure seamless and effective technology adoption.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Language

English

Fluent

Arabic

Fluent

French

Advanced

Work Experience

Technical Solution Architect at IBM International Business Machines Corporation

January 1, 2022 - Present

Led the translation of business requirements into clear IT specifications and identified innovative solutions. Analyzed user needs, recommended optimal software platforms, created detailed user stories, and managed product backlogs using Agile methodologies. Collaborated with stakeholders and cross-functional teams to ensure project alignment and delivery of valuable features. Monitored product performance, incorporated user feedback, and supported transition from development to production with comprehensive documentation.

Freelance Software Developer at MEHE – Ministry of Education and Higher Education

November 30, 2021 - August 4, 2025

Managed, developed, designed, renovated, and implemented numerous web-server applications. Handled SQL Server database backups, queries, stored procedures, and disaster recovery. Planned and scheduled tasks to progress projects through their lifecycle. Oversaw entire software design processes including scoping, timing, design, development, and created technical and user documentation. Ensured seamless business continuity through comprehensive project handovers.

Developer at UNDP – United Nations Development Programme

November 30, 2020 - August 4, 2025

Developed web platforms to support private and public schools with functionalities like student Unique ID search, special needs exam applications, and distance learning support. Created and managed over 400K student credentials integrated with Microsoft Teams. Supported 1,800 private schools, handling data for 1.3 million students and 60K staff. Maintained data replication with Oracle GoldenGate and developed database components on SQL Server and Oracle. Delivered training, support and documentation to end users and internal teams while upgrading legacy systems.

Senior ICT Assistant at UNHCR - United Nations High Commissioner for Refugees

December 31, 2017 - August 4, 2025

Planned and analyzed business requirements for MEHE projects. Designed and developed web applications for MEHE and school users, including budgeting and diploma certification for over two million candidates. Integrated databases into centralized educational data management systems. Supported IT operations across Regional Education Offices, monitored third-party applications, created reporting systems and published official exam results. Provided ongoing support and enhancements using .NET and SQL Server technologies.

Developer at MDS - Midware Data Systems

October 31, 2014 - August 4, 2025

Provided training and support to schools on MEHE software usage. Developed applications for printing official certificates and updating school information using .NET and SQL Server. Created user manuals, configured web servers (IIS), managed application hosting, and generated school-related reports. Delivered IT support covering networking, installation, and system implementation in private school environments.

Technical Engineer – Hardware (Training) at Crystal Network

May 31, 2012 - August 4, 2025

Completed hardware technical training, gaining foundational knowledge in technical engineering support and hardware maintenance.