I am a MSc Management candidate with 3+ years of experience in sales development, client retention, and customer engagement. I excel at building strong relationships, managing outreach events, and leveraging digital tools to analyze markets and drive results. I have a proven track record of boosting retention and enrollment through customer-focused initiatives. I am currently pursuing an MSc at UCD Smurfit and seeking opportunities to apply strategic thinking and data-driven decision making to growth-focused roles.

Shruti Maurya

I am a MSc Management candidate with 3+ years of experience in sales development, client retention, and customer engagement. I excel at building strong relationships, managing outreach events, and leveraging digital tools to analyze markets and drive results. I have a proven track record of boosting retention and enrollment through customer-focused initiatives. I am currently pursuing an MSc at UCD Smurfit and seeking opportunities to apply strategic thinking and data-driven decision making to growth-focused roles.

Available to hire

I am a MSc Management candidate with 3+ years of experience in sales development, client retention, and customer engagement. I excel at building strong relationships, managing outreach events, and leveraging digital tools to analyze markets and drive results.

I have a proven track record of boosting retention and enrollment through customer-focused initiatives. I am currently pursuing an MSc at UCD Smurfit and seeking opportunities to apply strategic thinking and data-driven decision making to growth-focused roles.

See more

Work Experience

Business Development Associate at Orchids International School
August 1, 2024 - October 7, 2025
Spearheaded 10+ in-person and virtual outreach events, driving parent engagement and boosting client retention by 25%. Collaborated across departments to develop performance dashboards, enhancing transparency and supporting upselling strategies. Led stakeholder coordination to ensure smooth event execution and consistent brand messaging across sales channels.
French Educator & Department Lead at Orchids International School
June 1, 2022 - October 7, 2025
Mentored 1,600+ students through customized programs, demonstrating leadership across diverse skill levels. Boosted enrollment by 15% by analyzing performance data and refining curriculum strategies. Ensured compliance and improved outcomes by standardizing assessments across 5 branches.
Online Reputation Management Intern at Evolution Co
December 31, 2021 - October 7, 2025
Handled over 1,000 customer interactions daily via Sprinklr, strengthening brand-customer relationships and increasing satisfaction. Supported sales campaigns by tracking sentiment, identifying upsell opportunities and reporting user engagement insights. Worked with digital and marketing teams to enhance product visibility and campaign conversion rates.

Education

MSc in Management at UCD Michael Smurfit Graduate Business School
August 1, 2024 - August 1, 2025
Bachelor’s of Vocational - Travel & Tourism Management at Jai Hind College, Mumbai, India
June 1, 2019 - June 1, 2022

Qualifications

Excel with Copilot: AI-Driven Data Analysis
January 11, 2030 - October 7, 2025
Project Management Foundation
January 11, 2030 - October 7, 2025
Trello for Beginners
January 11, 2030 - October 7, 2025
Fundamentals of Digital Marketing
January 11, 2030 - October 7, 2025
Generative AI for Digital Marketers
January 11, 2030 - October 7, 2025
Fundamentals of Auditing
January 11, 2030 - October 7, 2025

Industry Experience

Education, Travel & Hospitality, Professional Services