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I'm Olga Anikeyeva, a Business Analyst with over 6 years of experience in international IT and SaaS companies. I excel at turning data into actionable insights that empower productivity and operational efficiency, and I value communication and continuous improvement in all my work.…

Olga Anikeyeva

Data Analyst, Data Scientist, Project Manager, +2

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I'm Olga Anikeyeva, a Business Analyst with over 6 years of experience in international IT and SaaS companies. I excel at turning data into actionable insights that empower productivity and operational efficiency, and I value communication and continuous improvement in all my work.…

Available to hire

Barcelona, Spain

I’m Olga Anikeyeva, a Business Analyst with over 6 years of experience in international IT and SaaS companies.

I excel at turning data into actionable insights that empower productivity and operational efficiency, and I value communication and continuous improvement in all my work.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

Ukrainian

Fluent

Italian

Fluent

English

Fluent

French

Advanced

Work Experience

Business Analyst, Global Customer Success Ops Team at Morningstar Inc

August 31, 2025 - August 31, 2025

Solely responsible for designing and implementing the global reporting process for Customer Success compensation, including Salesforce reports and Tableau dashboards. Coordinated cross-regional teams to update and validate data, performed data cleaning and formatting, ran reports, and prepared director-level submissions. Built and maintained 15+ Salesforce and Tableau dashboards covering financial, retention, churn, and sales metrics, improving data efficiency and quality by 30%. Delivered regular and ad-hoc deep-dive analyses to identify trends and support decision-making across global Business Units. Project Management: Acted as subject matter expert for key Customer Success workflows (including revenue processes) during the Salesforce-to-Gainsight migration pilot, contributing to data preparation and workflow design to ensure accurate translation of requirements and alignment with global teams. Planned, managed, and monitored 10+ complex cross-regional projects in digital transforma

Business Analyst at Morningstar Inc

August 1, 2025 - August 1, 2025

Solely responsible for designing and implementing the global reporting process for Customer Success compensation, including Salesforce reports and Tableau dashboards. Coordinated cross-regional teams to update and validate data, ran reports, cleaned and formatted datasets, performed calculations, and prepared director-level submissions. Built and maintained 15+ Salesforce and Tableau dashboards covering financial, retention, churn, and sales metrics, improving data efficiency and quality by 30%. Delivered regular and ad-hoc deep-dive analyses to identify trends and support decision-making across global Business Units. Planned, managed, and monitored 10+ complex cross-regional projects in digital transformation, data migration, and data analytics on a global scale. Collaborated with global and regional Customer Success Directors and Leaders to establish project metrics and KPIs, develop technical designs and documentation, manage stakeholder communication, and evaluate project effective

IT Consultant, Technical Integration in Healthcare at Capgemini

June 1, 2022 - June 1, 2022

Project Management: Managed highly complex technology projects that encompassed over 20 IT solutions, effectively coordinating multiple stakeholders from various teams to optimize both time and costs. Took responsibility for delivering tech solutions on time, within budget, and in alignment with user satisfaction, impacting over 10 million users. Test Management: Planned and managed test activities, oversaw the execution of tests to ensure adherence to test plans and quality standards, reported timely and accurately test results. Helped to conduct functional analysis to ensure that project requirements were accurately captured and met.