Aidana Almasbekkyzy

Coordinated the simultaneous release of 22 modules with a synchronized production rollout; led frontend refactoring doubling code assembly; directed a large backend refactor that increased system stability by 5x; established a customer support process integrating development and support teams; implemented a timesheet system integrated with 1C for payroll accuracy; developed a corporate chat solution reducing monthly operating costs; managed international projects across the USA, Austria, and Indonesia; initiated maturity modeling to benchmark team performance and standardize practices; planned WBS, resource allocation, stakeholder expectations, risk management, and issue resolution.

Developed documentation to integrate the employee onboarding process between two key systems, reducing man-hours spent by 50%. Conducted 30 CustDev interviews for the EdTech project to inform product direction. Applied Lean Canvas to prioritize functionality and define the MVP. Led workshops to identify customer experience and elicit requirements; prepared templates for business requirements documentation; collaborated with UI/UX, development, and QA to clarify requirements, assisted in defining test plans, and helped analyze and communicate business requirements with stakeholders.