I am a former customer service worker who is pursuing now any chances to achieve my aspirations of being a story writer and filmmaker. I am also open to exploring different yet also related types of jobs in the industry for experience, knowledge, and practicality.

Joab Nagrampa

I am a former customer service worker who is pursuing now any chances to achieve my aspirations of being a story writer and filmmaker. I am also open to exploring different yet also related types of jobs in the industry for experience, knowledge, and practicality.

Available to hire

I am a former customer service worker who is pursuing now any chances to achieve my aspirations of being a story writer and filmmaker. I am also open to exploring different yet also related types of jobs in the industry for experience, knowledge, and practicality.

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Language

English
Fluent

Work Experience

Orbit Remit Customer Support Agent at Orbit Remit
December 31, 2025 - August 5, 2025
Responsible for assisting customers with their queries via phone, email, or chat. Assisted with logging confidential customer information and records. Helped with receiving and allocating payments, and the progression and completion of online money transfers. Provided face-to-face assistance to customers at office premises. Experienced with office computer software. Reported problems to customer support, compliance, and technical team managers.
Film Extra at ERK Film Production
December 31, 2024 - August 5, 2025
Utilized as a voluntary background extra used to fill in crowd scenes. Directed in placement for crowd scenes and the kind of action and tones sought by the director and assistant directors. Noted down and passed on details of a fellow background extra who had to leave early so that they could be listed in the credits.
Customer Support Agent at Orbit Remit
January 10, 2022 - May 2, 2025
Responsible for assisting customers with their queries via phone, email, or chat. Logged confidential customer information and records. Assisted with receiving and allocating payments, and the progression and completion of online money transfers. Provided face-to-face support for customers visiting the office. Experienced with office computer software. Reported any problems to customer support, compliance, and technical team managers.
Volunteer Helper at Cerebral Palsy Society
December 31, 2021 - August 5, 2025
Part of the volunteer crew tasked to clean up after the organisation's Haunted Hogwarts Halloween Festival charity event concluded.
Pizza Delivery Driver at Domino's Pizza
December 31, 2021 - August 5, 2025
Responsible for delivering customers' orders to their destinations. Worked front-of-house and provided customer service. Received customer orders over the phone and at the counter. Experienced with EFTPOS and cash handling. Experienced with in-store computer software. Helped clean the kitchen and arrange the storeroom. Reported any problems to the store manager.
Teacher Aide at West Park School
June 1, 2021 - October 31, 2021
Assisted in teaching Year 1 and 2 children to learn English, Reading, and Spelling. Engaged with children on a one-on-one basis for their learning. Helped with classroom management. Resolved conflicts between children in the classroom and on the playground. Experienced in record-keeping of vocabulary, classroom, and education lists. Liaised with teachers about the learning needs of the children.
Volunteer Helper at Wellington Heart Foundation
December 31, 2020 - August 5, 2025
Volunteered as a donation collector for the Foundation's 2020 street appeal.
Teacher Aide at West Park School
December 31, 2020 - August 5, 2025
Assisted in teaching Year 1 and 2 children to learn their English, Reading and Spelling. Engaged with the children on a one-on-one basis for their learning. Helped with classroom management. Resolved conflicts between children in the classroom and on the playground. Experienced in record-keeping of vocabulary, classroom, and education lists. Liaised with the teachers about the learning needs of the children.
Courier Assistant at Wellington Archdiocesan Synod
December 31, 2020 - August 5, 2025
Volunteer helper supporting courier activities.
Volunteer Helper at Wellington Heart Foundation
December 31, 2020 - August 5, 2025
Volunteer donations collector for the Foundation's 2020 street appeal.
Op Shop Volunteer Helper at Johnsonville Community Center
December 31, 2018 - August 5, 2025
Engaged with customers who needed assistance with browsing. Experienced with EFTPOS and cash handling. Filled in for staff members who could not make their shift. Directed customers to the store manager if the manager's assistance was required.
Op Shop Volunteer Helper at Johnsonville Community Center
December 31, 2018 - August 5, 2025
Engaged with customers needing assistance with browsing. Experienced with EFTPOS and cash handling. Filled in for staff members who could not make their shift. Directed customers to the store manager if manager's assistance was required.
Courier Assistant at Wellington Archdiocesan Synod
January 1, 2017 - Present
Assisted as a courier assistant.

Education

Contact Centre Training at Capital Training
January 1, 2021 - January 1, 2021
Bachelor of Arts Degree — Major in Film, Minor in Creative Writing at Victoria University of Wellington
January 1, 2018 - December 31, 2020
High School Diploma at St Patrick's College (Kilbirnie)
January 1, 2013 - December 31, 2017
Contact Centre Training at Capital Training
January 1, 2021 - December 31, 2021
Bachelor of Arts Degree — Major in Film — Minor in Creative Writing at Victoria University of Wellington
January 1, 2018 - December 31, 2020
at St Patrick's College (Kilbirnie)
January 1, 2013 - December 31, 2017

Qualifications

Add your qualifications or awards here.

Industry Experience

Financial Services, Education, Media & Entertainment, Non-Profit Organization, Transportation & Logistics, Healthcare, Retail