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Hi, I’m Jhen Barrio—a hospitality-focused professional pursuing opportunities in customer relations and service excellence. I hold a Bachelor of Science in Tourism Management from Samal Island City College and have hands-on experience delivering friendly, efficient service, coordinating guest needs, and maintaining orderly, welcoming environments. I’m currently expanding my experience in hotel operations and guest-facing roles, bringing strong communication, teamwork, and problem-solving to ensure memorable guest experiences and smooth daily operations.…Hi, I’m Jhen Barrio—a hospitality-focused professional pursuing opportunities in customer relations and service excellence. I hold a Bachelor of Science in Tourism Management from Samal Island City College and have hands-on experience delivering friendly, efficient service, coordinating guest needs, and maintaining orderly, welcoming environments. I’m currently expanding my experience in hotel operations and guest-facing roles, bringing strong communication, teamwork, and problem-solving to ensure memorable guest experiences and smooth daily operations.

Jhen Barrio

Production Coordinator, Event Visualizer, Project Manager, +4

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Hi, I’m Jhen Barrio—a hospitality-focused professional pursuing opportunities in customer relations and service excellence. I hold a Bachelor of Science in Tourism Management from Samal Island City College and have hands-on experience delivering friendly, efficient service, coordinating guest needs, and maintaining orderly, welcoming environments. I’m currently expanding my experience in hotel operations and guest-facing roles, bringing strong communication, teamwork, and problem-solving to ensure memorable guest experiences and smooth daily operations.…Hi, I’m Jhen Barrio—a hospitality-focused professional pursuing opportunities in customer relations and service excellence. I hold a Bachelor of Science in Tourism Management from Samal Island City College and have hands-on experience delivering friendly, efficient service, coordinating guest needs, and maintaining orderly, welcoming environments. I’m currently expanding my experience in hotel operations and guest-facing roles, bringing strong communication, teamwork, and problem-solving to ensure memorable guest experiences and smooth daily operations.

Available to hire

Hi, I’m Jhen Barrio—a hospitality-focused professional pursuing opportunities in customer relations and service excellence. I hold a Bachelor of Science in Tourism Management from Samal Island City College and have hands-on experience delivering friendly, efficient service, coordinating guest needs, and maintaining orderly, welcoming environments.

I’m currently expanding my experience in hotel operations and guest-facing roles, bringing strong communication, teamwork, and problem-solving to ensure memorable guest experiences and smooth daily operations.

Skills

Microsoft Excel

Microsoft Office

Microsoft Word

Experience Level

Microsoft Excel

Intermediate

Microsoft Office

Intermediate

Microsoft Word

Intermediate

Language

English

Advanced

Work Experience

Assistant Guest Relations at Samal Island City College

August 20, 2022 - June 20, 2026

Assisted guests with menu selections and provided friendly, efficient food and beverage service. Ensured tables were properly set up and maintained cleanliness throughout the dining area. Handled guest concerns politely and professionally, contributing to positive guest feedback.

Administrative Support at Fernandez Beach Resort

December 20, 2023 - June 20, 2024

Checked in and check-out processes, providing warm and welcoming service to guests. Supported housekeeping operations by inspecting rooms and verifying cleanliness standards. Coordinated guest requests with different departments to ensure smooth service delivery.

Guest Services Assistant at Samal Island City College

August 2, 2022 - June 20, 2026

Assisted guests with menu selections and provided friendly, efficient food and beverage service. Ensured tables were properly set and maintained dining area cleanliness throughout service. Handled guest concerns politely and professionally, contributing to positive guest feedback.

Communication Specialist

July 20, 2024 - December 20, 2024

Detailed-oriented operations; Ocean Vista cleaning and prepared guest rooms following resort cleanliness and sanitation standards. Replenished linens, toiletries, and room supplies based on housekeeping procedures. Reported maintenance concerns and ensured rooms were guest-ready. Coordinated guest requests with different departments to ensure smooth service delivery.

Administrative Support at Fernando Beach Resort

December 20, 2023 - June 20, 2024

Checked-in and checked-out guests, providing warm and welcoming service. Supported housekeeping operations by inspecting rooms and verifying cleanliness standards. Coordinated guest requests with different departments to ensure smooth service delivery.

Guest Service / Dining Service Assistant at Samal Island City College Campus Dining

August 1, 2022 - June 1, 2024

Assisted guests with menu selections and provided friendly, efficient food and beverage service. Ensured tables were properly set and maintained cleanliness throughout the dining area. Handled guest concerns politely and professionally, contributing to positive guest feedback.