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I'm Natalie, a Senior User & Market Researcher with a PhD in Business & Management. I specialize in quantitative and qualitative research for fintech and technology-enabled services, combining market intelligence, UX research, and research ops to inform product strategy and growth. Over the past 6+ years (10+ years overall research), I have led research teams, built in-house practices, recruited hard-to-reach audiences, and partnered with product, data, and marketing to turn insights into measurable impact across global markets.…I'm Natalie, a Senior User & Market Researcher with a PhD in Business & Management. I specialize in quantitative and qualitative research for fintech and technology-enabled services, combining market intelligence, UX research, and research ops to inform product strategy and growth. Over the past 6+ years (10+ years overall research), I have led research teams, built in-house practices, recruited hard-to-reach audiences, and partnered with product, data, and marketing to turn insights into measurable impact across global markets.

Natalie Kor

Marketing Strategist, Project Manager, Data Analyst, +2

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I'm Natalie, a Senior User & Market Researcher with a PhD in Business & Management. I specialize in quantitative and qualitative research for fintech and technology-enabled services, combining market intelligence, UX research, and research ops to inform product strategy and growth. Over the past 6+ years (10+ years overall research), I have led research teams, built in-house practices, recruited hard-to-reach audiences, and partnered with product, data, and marketing to turn insights into measurable impact across global markets.…I'm Natalie, a Senior User & Market Researcher with a PhD in Business & Management. I specialize in quantitative and qualitative research for fintech and technology-enabled services, combining market intelligence, UX research, and research ops to inform product strategy and growth. Over the past 6+ years (10+ years overall research), I have led research teams, built in-house practices, recruited hard-to-reach audiences, and partnered with product, data, and marketing to turn insights into measurable impact across global markets.

Available to hire

I’m Natalie, a Senior User & Market Researcher with a PhD in Business & Management. I specialize in quantitative and qualitative research for fintech and technology-enabled services, combining market intelligence, UX research, and research ops to inform product strategy and growth.

Over the past 6+ years (10+ years overall research), I have led research teams, built in-house practices, recruited hard-to-reach audiences, and partnered with product, data, and marketing to turn insights into measurable impact across global markets.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Russian

Fluent

Italian

Advanced

Dutch

Intermediate

Work Experience

Independent Contractor - Researcher (UX, Market Research, Research Ops) at We Need Research

November 1, 2021 - Present

As an independent contractor, I work on user/UX research, market research, and competitive intelligence. I also provide full-cycle user recruitment (including niche and hard-to-reach audiences) and research ops solutions.

Head Of Research (User and Market Research) at Tiger.com

February 1, 2022 - January 31, 2023

Built and managed a research team: 4 researchers + freelancers. Embedded research at company strategy to testing. Developed a research strategy and pipeline for 5 product teams: Windows and macOS trading platforms, copy trading, broker, web3 (NFT) marketplace. International user & market research initiatives across Americas and EMEA. Built a research ops practice: tooling, compliance and data protection, document templates, research repository, user recruitment.

Senior User Researcher at Bitvavo

February 1, 2023 - February 29, 2024

Built an in-house research and research ops practice from zero. International user and market research initiatives with diverse user segments across EU markets. Led product discovery for 2 completely new lines of business (including web3 wallet). Generated and prioritised research requests from Product, UX and Brand & Communications. Collaborated with Data, Marketing and Support teams to produce intelligence from various data sources. Supervised a junior UX Researcher and non-research product team members. Organized training sessions in the form of a Product School and 1-1 supervision.

Research Lead at SberMarket

February 1, 2021 - February 28, 2022

Managed a team of 2 researchers + 1 research ops manager + freelancers and agencies. Multiple strategic research projects for B2C, B2B, Operations, HR. UX testing in private & public beta that helped relaunch iOS and Android mobile apps. Voice-of-Customer studies: NPS, CSAT, social media listening. Built a research ops practice: tooling, compliance and data protection, document templates, knowledgebase, user recruitment.

Fellow at British Academy

April 1, 2018 - March 31, 2020

Won a prestigious grant from the British Academy myTomorrows, Netherlands (Healthtech). Market research, KOL research and outreach, business intelligence. Informed a business plan for the launch of one of candidate products in the Italian market.

Market Research Consultant at myTomorrows

February 1, 2013 - June 30, 2013

Market research, KOL research and outreach, business intelligence. Informed a business plan for the launch of one of candidate products in the Italian market.