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Hello! I am a detail-oriented healthcare and administrative professional with a diploma in Allied Healthcare and extensive experience in patient care, data entry, and customer service. I thrive in roles that require precise record-keeping, effective communication, and coordination across multiple teams to meet goals. I excel at managing schedules, processing insurance-related tasks, and maintaining HIPAA-compliant records, all while delivering strong service and support to patients, families, and colleagues. I’m passionate about leveraging my writing and editing skills to improve documentation, communications, and content creation across professional settings.…Hello! I am a detail-oriented healthcare and administrative professional with a diploma in Allied Healthcare and extensive experience in patient care, data entry, and customer service. I thrive in roles that require precise record-keeping, effective communication, and coordination across multiple teams to meet goals. I excel at managing schedules, processing insurance-related tasks, and maintaining HIPAA-compliant records, all while delivering strong service and support to patients, families, and colleagues. I’m passionate about leveraging my writing and editing skills to improve documentation, communications, and content creation across professional settings.

Priscilla Dilyard

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Hello! I am a detail-oriented healthcare and administrative professional with a diploma in Allied Healthcare and extensive experience in patient care, data entry, and customer service. I thrive in roles that require precise record-keeping, effective communication, and coordination across multiple teams to meet goals. I excel at managing schedules, processing insurance-related tasks, and maintaining HIPAA-compliant records, all while delivering strong service and support to patients, families, and colleagues. I’m passionate about leveraging my writing and editing skills to improve documentation, communications, and content creation across professional settings.…Hello! I am a detail-oriented healthcare and administrative professional with a diploma in Allied Healthcare and extensive experience in patient care, data entry, and customer service. I thrive in roles that require precise record-keeping, effective communication, and coordination across multiple teams to meet goals. I excel at managing schedules, processing insurance-related tasks, and maintaining HIPAA-compliant records, all while delivering strong service and support to patients, families, and colleagues. I’m passionate about leveraging my writing and editing skills to improve documentation, communications, and content creation across professional settings.

Available to hire

Hello! I am a detail-oriented healthcare and administrative professional with a diploma in Allied Healthcare and extensive experience in patient care, data entry, and customer service. I thrive in roles that require precise record-keeping, effective communication, and coordination across multiple teams to meet goals.

I excel at managing schedules, processing insurance-related tasks, and maintaining HIPAA-compliant records, all while delivering strong service and support to patients, families, and colleagues. I’m passionate about leveraging my writing and editing skills to improve documentation, communications, and content creation across professional settings.

Skills

Microsoft Office

Microsoft Excel

Microsoft Word

Experience Level

Microsoft Office

Expert

Microsoft Excel

Expert

Microsoft Word

Expert

Language

English

Fluent

Spanish; Castilian

Advanced

Work Experience

Adult Caregiver at Private Family Home

March 1, 2025 - January 1, 2026

Administered medications, prepared meals, assisted with morning and bedtime routines, diaper changes, wound care, and provided companionship. Coordinated visits with nurses, chaplains, doctors, AIDEs and Hospice; accompanied to hospital when needed; provided seizure care.

Front of House Staff / Customer Service at The Original ChopShop

September 1, 2024 - March 1, 2025

FOH preparation, order taking, cashier/register operations, customer service, and data entry.

Data Entry Clerk at Adstrat/Nationwide Ins.

October 1, 2023 - April 1, 2024

Entered data from one system to another, split claim submissions into multiple entries, and released to the next department.

Reviewer at AMN Healthcare

November 1, 2021 - February 1, 2022

Edited resumes and CVs for grammar, punctuation, spelling, syntax, content flow and formatting; proofread copy; reviewed and verified credentials for compliance with guidelines.

House Manager at Mayberry Gardens Assisted Living

June 1, 2017 - September 1, 2017

Cooked and served meals, dispensed meds (including oxygen and injectables), assisted with bathing, maintained rooms, and organized activities. Coordinated resident sign-in/out, provided companionship, performed housekeeping, and documented events; maintained fire safety compliance and HIPAA-conscious records.

Scheduling and Approvals - Surgery/Procedures at Lumin Health

March 1, 2016 - August 1, 2016

Handled pre-authorizations, scheduling of surgeries/procedures across multiple doctors and locations; ICD-10 coding; communications with insurers and patients regarding procedures and requirements.

Medical Assistant at Thomas J. Purgason, M.D., P.A.

July 1, 2001 - November 1, 2014

Documented patient notes; collected vital signs; assisted with diagnostic testing; prepared treatment rooms; performed basic labs (urinalysis, blood glucose); administered injections; maintained HIPAA-compliant records; scheduled appointments; performed EKGs, spirometry, audiograms; managed patient communications and records; ensured accurate ICD/CPT coding and charting; educated patients on medications and preventive care.