Remote Business Support Specialist | Social Media Virtual Assistant | Content Designer & Lead Generation Specialist | Turning Engagement into Leads
With over 2 years of experience supporting businesses with social media management support, Canva content design, audience engagement, inbox management, lead tracking, communication support, and content coordination, I help businesses maintain organized and consistent social media presence, connect with the right audience and improve client engagement.
I help businesses by:
- Designing visuals and social media content using AI tools with attention to layout, clarity, and user experience to maintain intuitive branding
- Supporting content initiatives through SEO fundamentals, and user-focused content structuring to enhance readability, clarity, and engagement
- Generating leads and managing client communication across digital platforms to maintain engagement, ensure timely responses, and optimize user interaction and satisfaction
- Organizing and tracking leads using CRM tools to support follow-ups, improve pipeline flow, and maintain a structured user journey
- Conducting research and preparing reports to support business decisions while identifying usability gaps and opportunities for improvement
My experience includes working with international clients, small businesses and agencies, where I supported content creation, social media communication, outreach activities, lead organization, and daily operations that help teams stay focused on growth. I bring strong organization, consistency, a user-focused approach, and a commitment to high-quality delivery.
Key measurable experience:
- Managed communication for 20+ clients monthly through Meta Business Suite
- Organized and tracked 100+ leads using Google Sheets and CRM tools
- Achieved 33% email open rate in outreach campaigns
- Built 100+ backlinks weekly for SEO outreach support tasks
- Supported promotion for 2+ major event campaigns through social media activities
My background in Software Engineering allows me to integrate AI into marketing workflows without complex development. I am comfortable with AI tools, creating content, starting conversations, maintaining follow-ups, and supporting lead generation efforts, making me a reliable partner for both operational efficiency and improved product interaction.
Available for remote work (7 PM – 2 AM BD), aligned with US, UK, Canada and EU time zones.
📩 Let’s connect and take care of your business support tasks efficiently!
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