Hi there! I’m Mary Grace Belangel , a dedicated Virtual Assistant and Social Media Manager with 6+ years of experience supporting businesses across Australia, the United States, and online communities. I specialize in administrative support, social media management, customer service, lead generation, and content creation. I’m committed to delivering high-quality, timely results. I’m tech-savvy and highly organized, with hands-on experience using CRM and automation tools like Go High Level (GHL), Pipedrive, and Trello. I design engaging content, manage calendars and newsletters, and run lead-generation campaigns, all while ensuring brand consistency and a friendly, responsive client experience.

Mary Grace Belangel Toril

Hi there! I’m Mary Grace Belangel , a dedicated Virtual Assistant and Social Media Manager with 6+ years of experience supporting businesses across Australia, the United States, and online communities. I specialize in administrative support, social media management, customer service, lead generation, and content creation. I’m committed to delivering high-quality, timely results. I’m tech-savvy and highly organized, with hands-on experience using CRM and automation tools like Go High Level (GHL), Pipedrive, and Trello. I design engaging content, manage calendars and newsletters, and run lead-generation campaigns, all while ensuring brand consistency and a friendly, responsive client experience.

Available to hire

Hi there! I’m Mary Grace Belangel , a dedicated Virtual Assistant and Social Media Manager with 6+ years of experience supporting businesses across Australia, the United States, and online communities. I specialize in administrative support, social media management, customer service, lead generation, and content creation. I’m committed to delivering high-quality, timely results.

I’m tech-savvy and highly organized, with hands-on experience using CRM and automation tools like Go High Level (GHL), Pipedrive, and Trello. I design engaging content, manage calendars and newsletters, and run lead-generation campaigns, all while ensuring brand consistency and a friendly, responsive client experience.

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Language

English
Fluent

Work Experience

Newsletter Writer at Online Bible College
January 1, 2024 - Present
Wrote and edited newsletters and digital content; ensured clarity, consistency, and audience engagement.
Social Media Manager at REV FIT
January 1, 2024 - Present
Manage daily social media content across multiple platforms, create engaging captions, reels, and promotional posts, and align with fitness brand and business objectives.
Social Media Manager at Therapy Dogs NSW
January 1, 2023 - Present
Developed social media content to support community outreach, promoted events, and organizational initiatives.
Social Media Manager at Active Fitness Tamworth
January 1, 2023 - Present
Managed gym social media presence and content strategy; designed promotional materials and social media posts; increased engagement through consistent posting and storytelling.
Customer Service Associate at Consolidated Call Center Services, Mattoon
January 1, 2022 - Present
Delivered high-quality customer service via phone and email; resolved inquiries and maintained service standards.
Executive Assistant at L7 Pictures – American Dream TV Show
January 1, 2021 - Present
Provided executive and administrative support; coordinated schedules, communications, and production-related tasks.
Customer Service Associate at Consolidated Call Center Services, Mattoon
January 1, 2020 - January 1, 2022
Delivered high-quality customer support via phone and email; resolved inquiries, managed accounts, and maintained service standards.
Lead Generation Specialist at Salarya Sales Solutions
January 1, 2020 - Present
Conducted lead research and outreach; supported sales pipeline through CRM updates and follow-ups.
Appointment Setter / General Virtual Assistant at Skin Club Cosmetic Doctors
January 1, 2020 - Present
Managed client inquiries and appointment bookings; delivered customer service support and administrative assistance.
Customer Service Associate at Macy’s Credit Services
January 1, 2016 - January 1, 2016
Delivered high-quality customer support via phone and email; resolved inquiries, handled accounts, and maintained service standards.
College Instructor at Brokenshire College Toril, Philippines
January 1, 2016 - December 31, 2021
Taught Science and Media and Information Literacy; developed lesson plans, assessments, and instructional materials.
Customer Service Associate at Macy's Credit Services
January 1, 2016 - December 31, 2016
Delivered high-quality customer support via phone and email; resolved inquiries, handled accounts, and maintained service standards.
Virtual Assistant / Social Media Manager at Freelance
January 1, 2016 - Present
Provided general and executive virtual assistance to international clients; managed social media accounts, content calendars, and engagement strategies; handled CRM systems, email management, customer inquiries, and scheduling; supported lead generation campaigns and appointment setting; created graphics, short-form videos, newsletters, and written content.

Education

Master of Arts in Educational Management (Undergrad) at Holy Cross of Davao College
January 11, 2030 - January 9, 2026
Master of Arts in Educational Management (Undergrad) at Holy Cross of Davao College
January 11, 2030 - January 10, 2026

Qualifications

Certified Social Media Manager – PROVA
January 1, 2022 - January 9, 2026
Certified Social Media Manager – PROVA
January 1, 2022 - January 10, 2026

Industry Experience

Media & Entertainment, Professional Services, Education, Retail, Healthcare