I’m a Social Media Officer and Digital Marketing Specialist with hands-on experience managing multi-platform social presence for well-established brands. I plan and develop content calendars, write captions and hashtag strategies, and support campaigns across platforms like Facebook, Instagram, and TikTok—while keeping brand consistency across different business divisions. I also enjoy building real relationships with audiences by actively managing community interactions, responding to comments and messages, and handling customer reviews through Google My Business. Working closely with internal teams and external creative/marketing agencies, I coordinate photoshoots and video production, support ad campaigns and budgets, and help organize seasonal and promotional marketing activities.…

I’m a Social Media Officer and Digital Marketing Specialist with hands-on experience managing multi-platform social presence for well-established brands. I plan and develop content calendars, write captions and hashtag strategies, and support campaigns across platforms like Facebook, Instagram, and TikTok—while keeping brand consistency across different business divisions. I also enjoy building real relationships with audiences by actively managing community interactions, responding to comments and messages, and handling customer reviews through Google My Business. Working closely with internal teams and external creative/marketing agencies, I coordinate photoshoots and video production, support ad campaigns and budgets, and help organize seasonal and promotional marketing activities.…

Available to hire

I’m a Social Media Officer and Digital Marketing Specialist with hands-on experience managing multi-platform social presence for well-established brands. I plan and develop content calendars, write captions and hashtag strategies, and support campaigns across platforms like Facebook, Instagram, and TikTok—while keeping brand consistency across different business divisions.

I also enjoy building real relationships with audiences by actively managing community interactions, responding to comments and messages, and handling customer reviews through Google My Business. Working closely with internal teams and external creative/marketing agencies, I coordinate photoshoots and video production, support ad campaigns and budgets, and help organize seasonal and promotional marketing activities.

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Experience Level

Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
Intermediate

Language

Arabic
Fluent
English
Advanced
French
Advanced

Work Experience

Digital Marketing / Social Media Officer at Hallab 1881
March 1, 2024 - Present
Create and publish compelling content tailored to target audiences. Manage social media accounts and scheduling tools for consistent branding. Track and analyze performance using Google Analytics and related tools. Engage with followers, answer inquiries, and support growth of the online community.
Social Media Officer at Hallab 1881
February 1, 2024 - Present
Call Center Operator at Hallab 1881
February 1, 2022 - March 1, 2024
Handled inbound and outbound calls professionally while providing accurate information and solutions to customer queries. Maintained service quality and ensured positive customer interactions. Managed customer requests with effective communication and problem-solving in a fast-paced environment.
Floor Supervisor at Boro’s Resto -Café
January 1, 2020 - January 1, 2021
Supervised daily restaurant operations and managed staff scheduling to ensure smooth service. Ensured excellent service and food quality for dine-in guests. Addressed and resolved customer complaints promptly and courteously, and managed opening and closing procedures.
Waitress at SahSeh Resto Café
January 1, 2019 - January 1, 2023
Greeted customers, took orders, and supported timely delivery of food and beverages. Maintained table setups and provided attentive service. Handled customer requests while maintaining satisfaction and a welcoming guest experience.
Waitress at Sahseh Restaurant
January 1, 2018 - January 1, 2022
Provided professional table service to ensure a positive dining experience for guests. Assisted customers with menu selections and handled special requests with care and efficiency.

Education

Bachelor of Business Management at Lebanese International University – Tripoli
January 1, 2022 - September 21, 2026
Bachelor's Degree in Business Management at Lebanese International University (LIU)
January 1, 2022 - January 1, 2022

Qualifications

Certificate of Achievement in Time Management and Productivity
January 11, 2030 - September 21, 2026
Social Media Marketing Certificate
September 1, 2025 - October 1, 2025
Time Management & Productivity Certificate
April 1, 2025 - April 1, 2025

Industry Experience

Media & Entertainment, Retail, Travel & Hospitality, Professional Services