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I am a results-driven QA Test Lead with over 12 years of experience leading enterprise-level testing initiatives across financial and technology domains. I excel at coordinating SIT and UAT, steering multi-team QA efforts, and driving quality governance for large-scale system implementations. I’m a strong communicator who collaborates with vendors and stakeholders to ensure on-time QA deliverables, risk management, and effective defect resolution. Proficient with ALM, JIRA, and ServiceNow, I enjoy turning data into actionable QA metrics that support regulatory compliance and user satisfaction.…I am a results-driven QA Test Lead with over 12 years of experience leading enterprise-level testing initiatives across financial and technology domains. I excel at coordinating SIT and UAT, steering multi-team QA efforts, and driving quality governance for large-scale system implementations. I’m a strong communicator who collaborates with vendors and stakeholders to ensure on-time QA deliverables, risk management, and effective defect resolution. Proficient with ALM, JIRA, and ServiceNow, I enjoy turning data into actionable QA metrics that support regulatory compliance and user satisfaction.

Veda Whitmore

Project Manager, Data Analyst, Product Designer, +6

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I am a results-driven QA Test Lead with over 12 years of experience leading enterprise-level testing initiatives across financial and technology domains. I excel at coordinating SIT and UAT, steering multi-team QA efforts, and driving quality governance for large-scale system implementations. I’m a strong communicator who collaborates with vendors and stakeholders to ensure on-time QA deliverables, risk management, and effective defect resolution. Proficient with ALM, JIRA, and ServiceNow, I enjoy turning data into actionable QA metrics that support regulatory compliance and user satisfaction.…I am a results-driven QA Test Lead with over 12 years of experience leading enterprise-level testing initiatives across financial and technology domains. I excel at coordinating SIT and UAT, steering multi-team QA efforts, and driving quality governance for large-scale system implementations. I’m a strong communicator who collaborates with vendors and stakeholders to ensure on-time QA deliverables, risk management, and effective defect resolution. Proficient with ALM, JIRA, and ServiceNow, I enjoy turning data into actionable QA metrics that support regulatory compliance and user satisfaction.

Available to hire

I am a results-driven QA Test Lead with over 12 years of experience leading enterprise-level testing initiatives across financial and technology domains. I excel at coordinating SIT and UAT, steering multi-team QA efforts, and driving quality governance for large-scale system implementations.

I’m a strong communicator who collaborates with vendors and stakeholders to ensure on-time QA deliverables, risk management, and effective defect resolution. Proficient with ALM, JIRA, and ServiceNow, I enjoy turning data into actionable QA metrics that support regulatory compliance and user satisfaction.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Language

English

Fluent

Work Experience

Sr. Business Control Specialist QA at Bank of America

January 1, 2024 - Present

Lead QA control testing within AML/Compliance domain ensuring governance and adherence to regulatory standards. Develop and manage test strategies, test plans, and traceability matrices for system enhancements. Collaborate with cross-functional teams to validate data integrity, perform end-to-end validation, and manage test cycles. Generate detailed QA metrics, present defect trends, and report progress to leadership.

QA Test Manager at Financial Services Projects

December 31, 2024 - October 13, 2025

Directed enterprise testing for core banking and digital platforms, overseeing multiple concurrent projects. Managed SIT and UAT phases across distributed teams, ensuring business and technical alignment. Collaborated with vendors and internal teams to ensure defect resolution, test coverage, and compliance. Implemented QA best practices and maintained quality standards through detailed planning and reporting.

Sr. Business Control Specialist QA – Bank of America at Bank of America

January 1, 2024 - Present

Lead QA control testing within AML/Compliance domain, ensuring governance and adherence to regulatory standards. Develop and manage test strategies, test plans, and traceability matrices for system enhancements. Collaborate with cross-functional teams to validate data integrity, perform end-to-end validation, and manage test cycles. Generate detailed QA metrics, present defect trends, and report progress to leadership.

QA Test Manager at Financial Services Projects

January 1, 2024 - October 13, 2025

Directed enterprise testing for core banking and digital platforms, overseeing SIT and UAT across distributed teams. Collaborated with vendors and internal teams to ensure defect resolution, test coverage, and regulatory compliance. Implemented QA governance through detailed planning, risk assessment, and metrics reporting to stakeholders.

Sr. Business Control Specialist QA at Bank of America

January 1, 2024 - Present

QA Test Manager at Financial Services Projects

January 1, 2024 - October 16, 2025