I am an early-career marketing professional and MSc Marketing student at the University of Strathclyde, combining academic knowledge in brand strategy, consumer behaviour and market research with hands-on experience in content creation, customer operations and stakeholder communication. I am skilled in social media research, brand storytelling, audience insight, persuasive copywriting and service-led customer experience, and I am seeking entry-level or graduate roles in marketing, social media, content, brand, communications or customer engagement.

VIBHA DASHRATH

I am an early-career marketing professional and MSc Marketing student at the University of Strathclyde, combining academic knowledge in brand strategy, consumer behaviour and market research with hands-on experience in content creation, customer operations and stakeholder communication. I am skilled in social media research, brand storytelling, audience insight, persuasive copywriting and service-led customer experience, and I am seeking entry-level or graduate roles in marketing, social media, content, brand, communications or customer engagement.

Available to hire

I am an early-career marketing professional and MSc Marketing student at the University of Strathclyde, combining academic knowledge in brand strategy, consumer behaviour and market research with hands-on experience in content creation, customer operations and stakeholder communication.

I am skilled in social media research, brand storytelling, audience insight, persuasive copywriting and service-led customer experience, and I am seeking entry-level or graduate roles in marketing, social media, content, brand, communications or customer engagement.

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Language

English
Fluent
Hindi
Advanced
Kannada
Advanced
Tamil
Intermediate

Work Experience

Support Operations Specialist (L3) at Amazon Development Centre, Bengaluru
June 1, 2024 - June 1, 2025
Collaborated across departments to improve process efficiency and service quality. Communicated with internal teams to resolve complex cases with empathy and accuracy. Gained strong organisational and analytical skills applicable to digital operations and marketing. Mentored team members and ensured brand consistency in communication.
US IT Recruiter at Ionidea Pvt Ltd, Bengaluru
February 1, 2023 - March 31, 2024
Developed persuasive communication strategies to attract and engage professionals. Managed data-driven sourcing and relationship building experience transferable to campaign targeting. Strengthened stakeholder relationships through transparency and consistent brand tone.
Support Operations Specialist (L3) at Amazon Development Centre
June 1, 2024 - June 1, 2025
Collaborated across departments to improve process efficiency and service quality; communicated with internal teams to resolve complex cases with empathy and accuracy; gained strong organisational and analytical skills applicable to digital operations and marketing; mentored team members and ensured brand consistency in communication.
US IT Recruiter at Ionidea Pvt Ltd
February 1, 2023 - March 1, 2024
Developed persuasive communication strategies to attract and engage professionals; managed data-driven sourcing and relationship building experience transferable to campaign targeting; strengthened stakeholder relationships through transparency and consistent brand tone.
Crew Member, Part-Time at McDonald's
May 1, 2026 - Present
Deliver customer service in a fast-paced UK retail environment, maintaining brand standards, accuracy and teamwork during busy shifts; handle customer queries, prioritise tasks and support smooth operations.
Hospitality Support, Casual at Stint App / Various Venues
September 1, 2025 - May 1, 2026
Worked across floor support, kitchen porter support and glass collection roles, and as a stewardess, adapting quickly to different teams and customer-facing venues.

Education

MSc Marketing at University of Strathclyde
January 1, 2025 - November 29, 2025
Bachelor of Business Administration (BBA), HR Specialisation at St. Anne’s First Grade College for Women
January 1, 2019 - December 31, 2022
MSc Marketing at University of Strathclyde
January 1, 2025 - January 29, 2026
Bachelor of Business Administration (BBA), HR Specialisation at St. Anne's First Grade College for Women
January 1, 2019 - December 31, 2022
MSc Marketing at University of Strathclyde
September 1, 2025 - November 1, 2026
Bachelor of Business Administration (BBA), HR Specialisation at St. Anne's First Grade College for Women
January 1, 2019 - January 1, 2022

Qualifications

Google Ads Search Certification
June 1, 2025 - June 1, 2026
Fundamentals of Digital Marketing
May 1, 2025 - November 29, 2025
Google Ads Search Certification
June 1, 2025 - June 1, 2026
Fundamentals of Digital Marketing
May 1, 2025 - January 29, 2026
Google Ads Search Certification
June 1, 2025 - June 30, 2026
Fundamentals of Digital Marketing - Google Digital Garage
May 1, 2025 - June 30, 2026

Industry Experience

Media & Entertainment, Software & Internet, Education, Retail, Travel & Hospitality, Professional Services