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I'm a detail-oriented IT support and operations professional with hands-on experience in logistics management, customer service, and technical troubleshooting. I'm skilled in CRM tools, data analysis, documentation, and digital design. I communicate clearly, adapt quickly, and solve problems with enthusiasm. I'm eager to contribute to a dynamic organization, support efficient operations, and deliver high-value solutions.…I'm a detail-oriented IT support and operations professional with hands-on experience in logistics management, customer service, and technical troubleshooting. I'm skilled in CRM tools, data analysis, documentation, and digital design. I communicate clearly, adapt quickly, and solve problems with enthusiasm. I'm eager to contribute to a dynamic organization, support efficient operations, and deliver high-value solutions.

Atori-Efeme Victory

Web Designer, UI Designer, UX Designer, +5

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I'm a detail-oriented IT support and operations professional with hands-on experience in logistics management, customer service, and technical troubleshooting. I'm skilled in CRM tools, data analysis, documentation, and digital design. I communicate clearly, adapt quickly, and solve problems with enthusiasm. I'm eager to contribute to a dynamic organization, support efficient operations, and deliver high-value solutions.…I'm a detail-oriented IT support and operations professional with hands-on experience in logistics management, customer service, and technical troubleshooting. I'm skilled in CRM tools, data analysis, documentation, and digital design. I communicate clearly, adapt quickly, and solve problems with enthusiasm. I'm eager to contribute to a dynamic organization, support efficient operations, and deliver high-value solutions.

Available to hire

I’m a detail-oriented IT support and operations professional with hands-on experience in logistics management, customer service, and technical troubleshooting. I’m skilled in CRM tools, data analysis, documentation, and digital design.

I communicate clearly, adapt quickly, and solve problems with enthusiasm. I’m eager to contribute to a dynamic organization, support efficient operations, and deliver high-value solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Language

English

Fluent

Work Experience

Freelance Web Designer at Independent

January 1, 2022 - Present

Designed and launched Shopify, WordPress, and Webflow sites for small business clients, focusing on clean UI and brand consistency. Customized Shopify themes using the theme editor and code (HTML/CSS/Liquid snippets) to meet client requirements. Created product imagery and banners using Photoshop and Illustrator. Delivered responsive, SEO-friendly pages that improved client online visibility.

Logistics & Operations Manager at KVStore (Online Retail)

November 1, 2023 - Present

Managed end-to-end e-commerce operations including inventory, order fulfilment, and customer delivery coordination. Leveraged CRM tools to optimise order tracking and customer interaction workflows, improving service delivery efficiency. Coordinated vendor relationships and streamlined inter-team order processing, reducing fulfilment delays. Identified and resolved operational bottlenecks, contributing to measurable cost reductions.

Logistics Manager at KVStore (Online Retail Store)

November 1, 2023 - Present

Managed daily logistics operations including inventory, order fulfilment, and customer delivery coordination. Leveraged CRM tools to optimize order tracking and customer interactions, improving service delivery and operational efficiency. Coordinated vendor relationships to ensure timely product dispatch and returns. Streamlined order processing by collaborating with customer service and warehouse teams. Implemented improved inventory-tracking processes to reduce delays and enhance accuracy. Identified operational bottlenecks and contributed to process enhancements that reduced costs.