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Senior Product Designer with 8+ years of experience designing B2B and B2C digital products, turning user research and business goals into intuitive product experiences. Skilled in end-to-end product design, scalable design systems, and close collaboration with product and engineering teams. Experienced using AI-powered design tools to accelerate ideation and prototyping. Recently completed a Service Design certification at Aalto University, and based in Espoo, Finland with a Type A work permit.…Senior Product Designer with 8+ years of experience designing B2B and B2C digital products, turning user research and business goals into intuitive product experiences. Skilled in end-to-end product design, scalable design systems, and close collaboration with product and engineering teams. Experienced using AI-powered design tools to accelerate ideation and prototyping. Recently completed a Service Design certification at Aalto University, and based in Espoo, Finland with a Type A work permit.

Vikram B. Design

Product Designer, UX Designer, UI Designer

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Senior Product Designer with 8+ years of experience designing B2B and B2C digital products, turning user research and business goals into intuitive product experiences. Skilled in end-to-end product design, scalable design systems, and close collaboration with product and engineering teams. Experienced using AI-powered design tools to accelerate ideation and prototyping. Recently completed a Service Design certification at Aalto University, and based in Espoo, Finland with a Type A work permit.…Senior Product Designer with 8+ years of experience designing B2B and B2C digital products, turning user research and business goals into intuitive product experiences. Skilled in end-to-end product design, scalable design systems, and close collaboration with product and engineering teams. Experienced using AI-powered design tools to accelerate ideation and prototyping. Recently completed a Service Design certification at Aalto University, and based in Espoo, Finland with a Type A work permit.

Available to hire

Senior Product Designer with 8+ years of experience designing B2B and B2C digital products, turning user research and business goals into intuitive product experiences. Skilled in end-to-end product design, scalable design systems, and close collaboration with product and engineering teams.

Experienced using AI-powered design tools to accelerate ideation and prototyping. Recently completed a Service Design certification at Aalto University, and based in Espoo, Finland with a Type A work permit.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Language

Work Experience

Service Designer at Aalto University (Certification Project) – Finland

March 1, 2026 - April 30, 2026

Redesigned a hardware product into a circular service ecosystem using service design methodology, aligning user, business, and sustainability goals. Conducted stakeholder workshops, value network mapping, and end-to-end journey analysis to identify trust gaps and service opportunities. Designed a progressive disclosure service experience that simplified a complex B2B marketplace into intuitive, user-friendly interactions.

Lead UX / Product Designer at Tech Mahindra (Telefónica Germany) – India

February 1, 2022 - August 31, 2025

Led end-to-end product design across web, mobile, retail, and agent platforms serving 50M+ customers, improving engagement by 15% and reducing funnel drop-off by 25% through user research and iterative design. Designed and scaled a design system across 12 telecom brands, partnering with engineering and using Storybook to improve implementation quality and consistency. Designed AI-powered experiences including an Agent Assistant concept embedded in Salesforce to simplify complex knowledge retrieval for retail agents across multiple brands. Worked closely with product managers, engineers, and data analysts to transform research insights into production-ready solutions through rapid prototyping and continuous iteration. Facilitated workshops, design critiques, and cross-functional collaboration to align product decisions with user needs and business goals.

Lead UX / Product Designer at UST Global (Dell, Albertsons, Philips, Clinton Foundation) – India

August 1, 2019 - January 31, 2022

Led product design for Dell SupportAssist, a B2B SaaS platform, creating intuitive experiences for enterprise IT administrators and end users across complex diagnostic workflows. Designed human-centered healthcare solutions for the Clinton Foundation, simplifying complex clinical data into accessible user experiences. Redesigned operational workflows for Albertsons, improving usability across quality assurance, warehouse, logistics, and retail operations. Partnered with product managers, engineers, and business stakeholders to translate user needs into scalable product solutions.

UX/UI Designer at SME Creative Designs (Sears Holdings) – India

September 1, 2016 - August 31, 2019

Designed end-to-end eCommerce experiences for Sears.com and Kmart.com, improving user flows and contributing to a 20% increase in engagement and reduced funnel drop-off. Collaborated with cross-functional teams to deliver user-centered features from discovery through implementation.

Design Lead at Tata Consultancy Services (PWC UK) – India

April 1, 2012 - September 30, 2016

Led multidisciplinary design teams delivering digital experiences across multiple client engagements while ensuring high standards of visual quality and consistency. Facilitated design reviews and collaborative workshops, improving design quality and alignment across teams.