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Operations & E-commerce Consultant | Global Logistics Expert | B2B Sales Specialist With 18+ years managing international operations, e-commerce platforms, and B2B sales across North America, Asia, and Latin America, I help businesses streamline fulfillment, launch new markets, and optimize their operations. What I Do: E-commerce Operations: Shopify/Shopify Plus management, 3PL integrations, multi-channel fulfillment (DTC, Amazon, wholesale, retail), inventory systems, and order flow optimization Global Logistics & Travel: International supply chain coordination, travel procurement, hotel room blocks, event transportation, vendor management B2B Sales & Account Development: New business prospecting, account management, market expansion strategies, client relationship building Project Consulting: Short-term contracts, hourly advisory, system implementations, process improvement, SOP development Industry Expertise: Entertainment collectibles, K-pop merchandise, CPG distribution, Comic-Con/fan convention logistics, ASEAN markets Technical Skills: Shopify Plus, Amazon Seller Central, EDI processing, NetSuite, Salesforce, payment systems, analytics platforms, AI productivity tools Founded three startups and managed teams of 60+ across five countries. MBA from UCLA Anderson/NUS Singapore. Fluent in English and Indonesian; conversational Mandarin and Spanish. U.S. passport holder, available globally for project work, consulting engagements, and event support. Remote-first with proven track record managing distributed teams across 12+ hour time zones. Let's discuss how I can help your next project succeed.…Operations & E-commerce Consultant | Global Logistics Expert | B2B Sales Specialist With 18+ years managing international operations, e-commerce platforms, and B2B sales across North America, Asia, and Latin America, I help businesses streamline fulfillment, launch new markets, and optimize their operations. What I Do: E-commerce Operations: Shopify/Shopify Plus management, 3PL integrations, multi-channel fulfillment (DTC, Amazon, wholesale, retail), inventory systems, and order flow optimization Global Logistics & Travel: International supply chain coordination, travel procurement, hotel room blocks, event transportation, vendor management B2B Sales & Account Development: New business prospecting, account management, market expansion strategies, client relationship building Project Consulting: Short-term contracts, hourly advisory, system implementations, process improvement, SOP development Industry Expertise: Entertainment collectibles, K-pop merchandise, CPG distribution, Comic-Con/fan convention logistics, ASEAN markets Technical Skills: Shopify Plus, Amazon Seller Central, EDI processing, NetSuite, Salesforce, payment systems, analytics platforms, AI productivity tools Founded three startups and managed teams of 60+ across five countries. MBA from UCLA Anderson/NUS Singapore. Fluent in English and Indonesian; conversational Mandarin and Spanish. U.S. passport holder, available globally for project work, consulting engagements, and event support. Remote-first with proven track record managing distributed teams across 12+ hour time zones. Let's discuss how I can help your next project succeed.

VINCENT TANGKILISAN

AI Strategy Consultant, Writer, Project Manager

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Operations & E-commerce Consultant | Global Logistics Expert | B2B Sales Specialist With 18+ years managing international operations, e-commerce platforms, and B2B sales across North America, Asia, and Latin America, I help businesses streamline fulfillment, launch new markets, and optimize their operations. What I Do: E-commerce Operations: Shopify/Shopify Plus management, 3PL integrations, multi-channel fulfillment (DTC, Amazon, wholesale, retail), inventory systems, and order flow optimization Global Logistics & Travel: International supply chain coordination, travel procurement, hotel room blocks, event transportation, vendor management B2B Sales & Account Development: New business prospecting, account management, market expansion strategies, client relationship building Project Consulting: Short-term contracts, hourly advisory, system implementations, process improvement, SOP development Industry Expertise: Entertainment collectibles, K-pop merchandise, CPG distribution, Comic-Con/fan convention logistics, ASEAN markets Technical Skills: Shopify Plus, Amazon Seller Central, EDI processing, NetSuite, Salesforce, payment systems, analytics platforms, AI productivity tools Founded three startups and managed teams of 60+ across five countries. MBA from UCLA Anderson/NUS Singapore. Fluent in English and Indonesian; conversational Mandarin and Spanish. U.S. passport holder, available globally for project work, consulting engagements, and event support. Remote-first with proven track record managing distributed teams across 12+ hour time zones. Let's discuss how I can help your next project succeed.…Operations & E-commerce Consultant | Global Logistics Expert | B2B Sales Specialist With 18+ years managing international operations, e-commerce platforms, and B2B sales across North America, Asia, and Latin America, I help businesses streamline fulfillment, launch new markets, and optimize their operations. What I Do: E-commerce Operations: Shopify/Shopify Plus management, 3PL integrations, multi-channel fulfillment (DTC, Amazon, wholesale, retail), inventory systems, and order flow optimization Global Logistics & Travel: International supply chain coordination, travel procurement, hotel room blocks, event transportation, vendor management B2B Sales & Account Development: New business prospecting, account management, market expansion strategies, client relationship building Project Consulting: Short-term contracts, hourly advisory, system implementations, process improvement, SOP development Industry Expertise: Entertainment collectibles, K-pop merchandise, CPG distribution, Comic-Con/fan convention logistics, ASEAN markets Technical Skills: Shopify Plus, Amazon Seller Central, EDI processing, NetSuite, Salesforce, payment systems, analytics platforms, AI productivity tools Founded three startups and managed teams of 60+ across five countries. MBA from UCLA Anderson/NUS Singapore. Fluent in English and Indonesian; conversational Mandarin and Spanish. U.S. passport holder, available globally for project work, consulting engagements, and event support. Remote-first with proven track record managing distributed teams across 12+ hour time zones. Let's discuss how I can help your next project succeed.

Available to hire

Miami, United States

Operations & E-commerce Consultant | Global Logistics Expert | B2B Sales Specialist

With 18+ years managing international operations, e-commerce platforms, and B2B sales across North America, Asia, and Latin America, I help businesses streamline fulfillment, launch new markets, and optimize their operations.

What I Do:

E-commerce Operations: Shopify/Shopify Plus management,
3PL integrations, multi-channel fulfillment (DTC, Amazon, wholesale, retail), inventory systems, and order flow optimization
Global Logistics & Travel: International supply chain coordination, travel procurement, hotel room blocks, event transportation, vendor management

B2B Sales & Account Development: New business prospecting, account management, market expansion strategies, client relationship building

Project Consulting: Short-term contracts, hourly advisory, system implementations, process improvement, SOP development

Industry Expertise:
Entertainment collectibles, K-pop merchandise, CPG distribution, Comic-Con/fan convention logistics, ASEAN markets
Technical Skills:
Shopify Plus, Amazon Seller Central, EDI processing, NetSuite, Salesforce, payment systems, analytics platforms, AI productivity tools
Founded three startups and managed teams of 60+ across five countries. MBA from UCLA Anderson/NUS Singapore. Fluent in English and Indonesian; conversational Mandarin and Spanish.

U.S. passport holder, available globally for project work, consulting engagements, and event support.

Remote-first with proven track record managing distributed teams across 12+ hour time zones.

Let’s discuss how I can help your next project succeed.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Beginner

Beginner

Language

English

Fluent

Indonesian

Fluent

Malay

Fluent

Spanish; Castilian

Intermediate

Chinese

Intermediate

Work Experience

Human Data Expert: Business Development & Logistics at MICRO1

September 1, 2025 - Present

Freelance AI training consultant focusing on logistics and business development domains. Create domain-specific prompts, annotate data, and evaluate AI responses to produce gold-standard reference answers. Apply senior‑level judgment to assess AI reasoning on supply chain scenarios and help improve model alignment with real-world procurement requirements.

Head of Business Development & International Operations at WorkHorse Logistics

January 1, 2025 - Present

Built an AI-powered procurement platform applying analytics to spend data, identified cost-saving opportunities, and developed end-to-end procurement processes. Implemented AI-based tools to identify new vendors, assess capabilities, and evaluate supplier risk profiles; created dashboards for leadership decision-making.

Founder at SODACRAFTS

January 1, 2021 - January 1, 2025

Established procurement function from scratch: processes, policies, supplier database, and purchasing operations. Led end-to-end RFQ processes, developed vendor qualification criteria and supplier performance tracking, and analyzed spend data to optimize supplier mix and achieve savings.

Founder & Head of Procurement at ASB LOGISTIK

January 1, 2017 - January 1, 2020

Built procurement function and vendor management framework across ASEAN markets. Established vendor evaluation processes for a complex multi-country sourcing environment, negotiated contracts with suppliers, and developed supplier risk assessment and dual-sourcing strategies.

Director, Procurement & Business Development at PT ELTEHA INTERNATIONAL / LTH LOGISTICS

January 1, 2007 - January 1, 2016

Developed end-to-end procurement processes, policies, SOPs, and approval workflows across 50+ locations. Led full RFQ/RFP lifecycle with major carriers (Maersk, FedEx, DHL, APL, Evergreen, MSC, COSCO). Established onboarding, qualification, risk assessment, and performance evaluation programs; achieved 50% YoY revenue growth through optimization and cost-down initiatives.

Procurement & Business Development at LTH LOGISTICS, Los Angeles

January 1, 2007 - January 1, 2012

Built a vendor network of 50+ qualified suppliers through systematic sourcing and evaluation; conducted rate negotiations and vendor performance tracking; expanded customer base through procurement improvements and service optimization.

Founder & Chief Operating Officer at Sodacrafts

January 1, 2021 - January 1, 2025

Built and managed Shopify platform end-to-end including product setup, SKU management, collections, custom integrations, and site functionality. Integrated 3PL warehouse software with Shopify for automated order flow and inventory sync across DTC, wholesale, and retail channels. Administered and optimized third-party Shopify apps for returns, subscriptions, loyalty, and customer service. Processed EDI orders for retail partners and managed inventory across multiple channels. Coordinated international distribution to Singapore and Southeast Asia; documented SOPs for fulfillment and inventory workflows.

Founder & Head of Logistics and Business Development at ASB LOGISTIK

January 1, 2017 - January 1, 2020

Managed travel procurement and reservations for international team across five countries. Negotiated contracts with airlines and hotels to optimize service levels and travel costs. Developed travel policies ensuring compliance and duty of care. Coordinated ground transportation and event logistics across multiple markets. Prospected and onboarded new B2B accounts across ASEAN, managing full sales cycle; implemented inventory management processes to optimize stock levels across locations.

Director, Business Development Operations & Sales at LTH Logistics/PT ELTEHA International

January 1, 2012 - January 1, 2016

Directed multi-channel fulfillment operations serving e-commerce, wholesale, and retail clients. Managed a team of 10 direct and 50+ indirect reports. Oversaw travel procurement for 60+ members across three countries. Trained teams on travel policy and preferred suppliers. Coordinated trade show logistics and analyzed fulfillment data to identify cost savings and speed improvements. Achieved 50% YoY revenue growth through account management and operational improvements.

Business Development Manager at LTH Logistics

January 1, 2009 - January 1, 2012

Coordinated travel arrangements and transportation logistics for business operations and client events. Built network of 50+ transportation and hotel vendors. Coordinated trade show logistics for Comic-Cons and Anime Conventions. Prospected and onboarded new B2B accounts; managed daily fulfillment operations across multiple channels. Increased customer count by 50%+ within one year through outreach and relationship building.

Logistics Coordinator at LTH Logistics

January 1, 2007 - January 1, 2009

Coordinated travel arrangements, hotel bookings, and ground transportation for business operations.

Inventory & Operations Intern at Tokyopop

January 1, 2004 - January 1, 2004

Supported e-commerce fulfillment operations using ERP system for inventory management and order processing. Coordinated logistics for Tokyopop booth at Anime Expo and San Diego Comic-Con, gaining hands-on convention experience.