Available to hire
I’m a dedicated Virtual Assistant with over 4 years of experience supporting clients in diverse sectors including healthcare and retail. I thrive in remote settings, managing tasks and collaborating across time zones.
Language
English
Fluent
Work Experience
Customer Service Officer at Trustcare Herbal Ltd
November 1, 2024 - December 1, 2025Delivered remote customer support to diverse clients via phone, email, and chat. Managed CRM systems, resolved order and billing issues, and ensured seamless customer experience.
Customer Support & Administrative Assistant at Andrea Pharmacy and Stores Ltd
November 1, 2023 - September 1, 2024Managed high-volume customer inquiries across digital channels, handled order processing and complaints, and prepared reports for management.
Customer Support & Administrative Assistant at Strip Wax Beauty Ltd
January 1, 2023 - October 1, 2023Provided frontline virtual support through calls, chats, and emails, established a documentation system, and updated CRM databases.
Virtual Assistant at Face Dynamic Ltd
November 1, 2016 - August 1, 2017Assisted with customer support via email and social media, managed client inquiries, and supported administrative tasks.
Education
Bachelor of Science (B.Sc.) at Madonna University
September 1, 2018 - August 1, 2022Qualifications
Certificate of National Service (NYSC)
January 11, 2030 - February 4, 2026Art, Business and Entrepreneurship Certificate
January 11, 2030 - February 4, 2026Industry Experience
Healthcare, Retail
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