Available to hire
I’m a data analyst with a creative and pragmatic approach to solving complex data challenges. I use Python, SQL, Power BI, and R to conceptualize, develop, and implement advanced data solutions that reveal actionable insights and support data-driven decision-making.
With experience across retail, e-commerce, tax/revenue, and non-profit sectors, I deliver dashboards, reports, and data visualizations that guide strategy and improve processes. I thrive in cross-functional teams and am pursuing a Data Analyst role where I can continue translating data into meaningful business outcomes.
Experience Level
Work Experience
Technical Support Analyst at Visual Business Retail Ltd
August 1, 2024 - August 1, 2024Recognized client issues through targeted questions and optimized the troubleshooting process by identifying root causes. Extracted and analyzed program data using SQL queries to track issues, improve system performance, and develop data-driven solutions. Developed reports and dashboards to provide comprehensive analysis on system performance, incident resolution times, and process enhancements.
E-Commerce Data Analyst at KAMALK
January 1, 2022 - January 1, 2022Analyzed e-commerce sales data and patterns of customer behavior using Power BI and Excel to provide insights for business development. Collaborated with marketing teams to assess the success of web advertising and promotional activities, thereby providing insights to enhance strategies and improve focus. Utilized visualizations to develop comprehensive reports on important e-commerce success indicators, including consumer involvement, sales performance, and trend changes. Identified practical insights from sales and customer data that would facilitate strategy changes and decision-making to improve the online buying experience and raise conversion rates.
Tax Data Analyst at Revenue Department
June 1, 2018 - June 1, 2018Analyzed and controlled tax collection data to ensure compliance with relevant rules and regulations, thereby identifying trends and disparities to inform decision-making. Conducted an examination and verification of the financial records provided by taxpayers to ensure that the data is accurate and that the tax law is being followed. Utilized Excel and Power BI to generate financial reports that addressed revenue collection, outstanding payments, and critical financial parameters for straightforward presentation. Collaborated with the finance team to find data-driven insights, thereby expediting tax collection procedures and enhancing policy compliance through comprehensive analysis.
Data and Evaluation Specialist at Sevalanka Foundation
December 1, 2016 - December 1, 2016Led the collection and maintenance of numerous datasets that encompassed sectors including agriculture, building renovation, fisheries, and self-employment, using Excel and Power BI to analyze and illustrate trends and program results. Developed and applied qualitative and quantitative monitoring indicators to evaluate the impact of the project, thereby ensuring strong data-driven decision-making and stakeholder reporting. Collaborated closely with the project management and donor teams to prepare comprehensive data reports and visualizations including graphs, charts, and dashboards for monthly progress reviews. Ensured the accuracy and integrity of all project data, therefore guaranteeing thorough comprehensive analysis and outcome monitoring with contributions to semi-annual and annual reports utilized for final project evaluations by top management.
Education
Masters in Data Analysis (Merit) at London Metropolitan University
January 1, 2023 - January 1, 2024Masters in Business Management (Merit) at University of Colombo
January 1, 2013 - January 1, 2015Bachelor of Science (Hons) in Agriculture Technology and Management (Second class) at University of Peradeniya
January 1, 2008 - January 1, 2012Qualifications
Industry Experience
Retail, Software & Internet, Education, Non-Profit Organization, Government
Experience Level
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