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I'm a research-driven sociology postgraduate with hands-on experience in social behavior analysis, data evaluation, stakeholder communication, and digital content quality assurance. I'm currently conducting a qualitative case study on Gangsterism Among the Indian Community in Seberang Perai, Penang, examining how socialization, family dynamics, and community structures influence deviant behavior. I'm experienced in thematic analysis, ethical data handling, and cross-functional collaboration within digital platforms. I'm passionate about applying social research methodologies to understand human behavior, digital ecosystems, and community well-being in both academic and industry settings.…I'm a research-driven sociology postgraduate with hands-on experience in social behavior analysis, data evaluation, stakeholder communication, and digital content quality assurance. I'm currently conducting a qualitative case study on Gangsterism Among the Indian Community in Seberang Perai, Penang, examining how socialization, family dynamics, and community structures influence deviant behavior. I'm experienced in thematic analysis, ethical data handling, and cross-functional collaboration within digital platforms. I'm passionate about applying social research methodologies to understand human behavior, digital ecosystems, and community well-being in both academic and industry settings.

Vinodini Sivabalan

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I'm a research-driven sociology postgraduate with hands-on experience in social behavior analysis, data evaluation, stakeholder communication, and digital content quality assurance. I'm currently conducting a qualitative case study on Gangsterism Among the Indian Community in Seberang Perai, Penang, examining how socialization, family dynamics, and community structures influence deviant behavior. I'm experienced in thematic analysis, ethical data handling, and cross-functional collaboration within digital platforms. I'm passionate about applying social research methodologies to understand human behavior, digital ecosystems, and community well-being in both academic and industry settings.…I'm a research-driven sociology postgraduate with hands-on experience in social behavior analysis, data evaluation, stakeholder communication, and digital content quality assurance. I'm currently conducting a qualitative case study on Gangsterism Among the Indian Community in Seberang Perai, Penang, examining how socialization, family dynamics, and community structures influence deviant behavior. I'm experienced in thematic analysis, ethical data handling, and cross-functional collaboration within digital platforms. I'm passionate about applying social research methodologies to understand human behavior, digital ecosystems, and community well-being in both academic and industry settings.

Available to hire

I’m a research-driven sociology postgraduate with hands-on experience in social behavior analysis, data evaluation, stakeholder communication, and digital content quality assurance.

I’m currently conducting a qualitative case study on Gangsterism Among the Indian Community in Seberang Perai, Penang, examining how socialization, family dynamics, and community structures influence deviant behavior. I’m experienced in thematic analysis, ethical data handling, and cross-functional collaboration within digital platforms. I’m passionate about applying social research methodologies to understand human behavior, digital ecosystems, and community well-being in both academic and industry settings.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Malay

Advanced

Tamil

Advanced

Work Experience

Quality Assurance Analyst at ByteDance

February 1, 2025 - Present

Conducted daily audits on internal systems to ensure compliance with quality standards and operational accuracy. Analyzed recurring errors and provided actionable feedback to relevant teams. Collaborated with the training team to align QA and labelers’ understanding of policies and workflow. Offered ad-hoc support and clarification on policy and quality related inquiries. Partnered with Safety Specialists to share insights and contribute to enhanced platform safety. Led quality review meetings on error analysis and proposed solutions for improved performance. Monitored the quality scores of agents and conducted root cause analysis for the management team. Supported internal training alignment and cross-departmental coordination to ensure consistent quality delivery across projects.

Content Moderator at ByteDance

May 1, 2022 - February 1, 2025

Conducted root-cause analyses and prepared performance reports for management. Reviewed, interpreted and classified digital content in accordance with platform policies. Enhanced user experience by diligently monitoring and removing inappropriate content from the platform. Streamlined moderation processes through feedback and by implementing effective content filtering tools and techniques.