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I’m a remote-ready customer support and virtual assistant professional with 10+ years of experience and 7+ years supporting founders and service businesses. I bring calm, empathetic communication, strong organization, and reliable follow-through—so clients feel heard and businesses run smoothly. I also combine client care with creative operations, creating branded content and graphics using tools like Adobe Creative Suite and Canva. I’m comfortable managing inboxes and calendars, documenting in CRMs, scheduling appointments, and producing consistent visual assets that reflect your brand.…I’m a remote-ready customer support and virtual assistant professional with 10+ years of experience and 7+ years supporting founders and service businesses. I bring calm, empathetic communication, strong organization, and reliable follow-through—so clients feel heard and businesses run smoothly. I also combine client care with creative operations, creating branded content and graphics using tools like Adobe Creative Suite and Canva. I’m comfortable managing inboxes and calendars, documenting in CRMs, scheduling appointments, and producing consistent visual assets that reflect your brand.

Virginia Alecia Deil

Brand Designer, Graphic Designer, Illustrator, +6

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I’m a remote-ready customer support and virtual assistant professional with 10+ years of experience and 7+ years supporting founders and service businesses. I bring calm, empathetic communication, strong organization, and reliable follow-through—so clients feel heard and businesses run smoothly. I also combine client care with creative operations, creating branded content and graphics using tools like Adobe Creative Suite and Canva. I’m comfortable managing inboxes and calendars, documenting in CRMs, scheduling appointments, and producing consistent visual assets that reflect your brand.…I’m a remote-ready customer support and virtual assistant professional with 10+ years of experience and 7+ years supporting founders and service businesses. I bring calm, empathetic communication, strong organization, and reliable follow-through—so clients feel heard and businesses run smoothly. I also combine client care with creative operations, creating branded content and graphics using tools like Adobe Creative Suite and Canva. I’m comfortable managing inboxes and calendars, documenting in CRMs, scheduling appointments, and producing consistent visual assets that reflect your brand.

Available to hire

I’m a remote-ready customer support and virtual assistant professional with 10+ years of experience and 7+ years supporting founders and service businesses. I bring calm, empathetic communication, strong organization, and reliable follow-through—so clients feel heard and businesses run smoothly.

I also combine client care with creative operations, creating branded content and graphics using tools like Adobe Creative Suite and Canva. I’m comfortable managing inboxes and calendars, documenting in CRMs, scheduling appointments, and producing consistent visual assets that reflect your brand.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Expert

Intermediate

Work Experience

Licensed Life Insurance Agent (Remote) at Globe Life - American Income Division (SKW Organization)

February 1, 2025 - January 1, 2026

Managed high-volume remote client conversations by phone and virtual tools. Answered questions, explained options, and guided clients through next steps with empathy and professionalism. Scheduled appointments, maintained CRM records, handled follow-ups, and ensured client documentation was accurate and organized. De-escalated concerns and handled objections through clear explanations and active listening in a fast-paced performance-driven environment with compliance awareness.

Art Teacher & Community Support Facilitator at University of New Brunswick Arts Centre

January 1, 2023 - January 1, 2024

Facilitated art and creative development classes for children and adults, supporting diverse learning needs with patience, structure, and clear communication. Coordinated class communication and scheduling details, supported group flow, and assisted participants in a community-facing environment. Developed accessible lesson materials and visual exercises to build confidence across experience levels, using empathy and conflict-navigation skills to keep participants engaged and supported.

Freelance Virtual Assistant & Creative Support at Self-Employed

January 1, 2019 - Present

Provide remote admin and creative support for founders, wellness coaches, artists, and service-based businesses. Manage client communication across email and other remote channels, handle inbox and calendar management, coordinate schedules and follow-ups, and organize day-to-day operational details. Create polished branded graphics and assets—including logos, social media content, marketing materials, PDFs, and visual identity components—using Adobe Creative Suite and Canva. Translate client ideas into clear workflows and next steps, and support sensitive/high-trust situations with warm, responsive communication and thorough documentation.