Vitore Margjokaj

Elicit, analyze, and document business needs, processes, and data requirements for banking platforms (core banking, risk, payments, credit lens, loans administration, etc.). Translate business needs into clear Business Requirements Specifications (BRS) and collaborate with developers to implement IT solutions. Conduct stakeholder workshops, process- and pipeline-mapping, and value-stream analyses to identify optimization opportunities. Define acceptance criteria, assist with test planning, and participate in test execution to verify that delivered solutions meet business needs.

Introduction to business analysis; Need assessment; Stakeholder engagement; Requirement elicitation; Business analysis; Analysis tools and techniques; Traceability and monitoring; Solution evaluation.

Requirements elicitation through interviews, observations, document analysis, etc. Translate business requirements to technical requirements using modeling tools. Create visual models (Use Cases, Activity Diagrams, BPMN, DFD) in Visio and Case Complete. Document the outcomes, review the technical solution against requirements, validate and verify mappings, lead ongoing reviews of business processes, and manage requirement changes. Create and review test plans and test cases; lead UAT efforts; create training materials.