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I am an experienced and certified business analyst focused on software systems analysis. I specialize in requirements elicitation and requirements analysis by translating business requirements into technical requirements and identifying clear opportunities for improvement that lead to more efficient operations. I create visual models (BPMN, activity diagrams, use cases, context diagrams, data flow diagrams) and prototypes/mockups, and I lead UAT, test planning, and training material development. I’m proficient with tools like Microsoft Office, Jira, Azure DevOps, Case Complete, and Moqups, and I thrive in cross-functional, multicultural teams delivering practical IT solutions.…I am an experienced and certified business analyst focused on software systems analysis. I specialize in requirements elicitation and requirements analysis by translating business requirements into technical requirements and identifying clear opportunities for improvement that lead to more efficient operations. I create visual models (BPMN, activity diagrams, use cases, context diagrams, data flow diagrams) and prototypes/mockups, and I lead UAT, test planning, and training material development. I’m proficient with tools like Microsoft Office, Jira, Azure DevOps, Case Complete, and Moqups, and I thrive in cross-functional, multicultural teams delivering practical IT solutions.

Vitore Margjokaj

Data Analyst, Project Manager, UX Designer, +2

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I am an experienced and certified business analyst focused on software systems analysis. I specialize in requirements elicitation and requirements analysis by translating business requirements into technical requirements and identifying clear opportunities for improvement that lead to more efficient operations. I create visual models (BPMN, activity diagrams, use cases, context diagrams, data flow diagrams) and prototypes/mockups, and I lead UAT, test planning, and training material development. I’m proficient with tools like Microsoft Office, Jira, Azure DevOps, Case Complete, and Moqups, and I thrive in cross-functional, multicultural teams delivering practical IT solutions.…I am an experienced and certified business analyst focused on software systems analysis. I specialize in requirements elicitation and requirements analysis by translating business requirements into technical requirements and identifying clear opportunities for improvement that lead to more efficient operations. I create visual models (BPMN, activity diagrams, use cases, context diagrams, data flow diagrams) and prototypes/mockups, and I lead UAT, test planning, and training material development. I’m proficient with tools like Microsoft Office, Jira, Azure DevOps, Case Complete, and Moqups, and I thrive in cross-functional, multicultural teams delivering practical IT solutions.

Available to hire

I am an experienced and certified business analyst focused on software systems analysis. I specialize in requirements elicitation and requirements analysis by translating business requirements into technical requirements and identifying clear opportunities for improvement that lead to more efficient operations.

I create visual models (BPMN, activity diagrams, use cases, context diagrams, data flow diagrams) and prototypes/mockups, and I lead UAT, test planning, and training material development. I’m proficient with tools like Microsoft Office, Jira, Azure DevOps, Case Complete, and Moqups, and I thrive in cross-functional, multicultural teams delivering practical IT solutions.

Skills

Experience Level

Expert

Expert

Expert

Expert

Expert

Expert

Language

Albanian

Fluent

English

Advanced

Italian

Beginner

German

Beginner

Work Experience

Business Analyst at Tirana Bank

May 19, 2025 - Present

Elicit, analyze, and document business needs, processes, and data requirements for banking platforms (core banking, risk, payments, credit lens, loans administration, etc.). Translate business needs into clear Business Requirements Specifications (BRS) and collaborate with developers to implement IT solutions. Conduct stakeholder workshops, process- and pipeline-mapping, and value-stream analyses to identify optimization opportunities. Define acceptance criteria, assist with test planning, and participate in test execution to verify that delivered solutions meet business needs.

IT Business Analyst at IKUBINFO Software Engineering

May 14, 2019 - June 18, 2025

Requirements elicitation through interviews, observations, document analysis, etc. Translate business requirements to technical requirements using modeling tools. Create visual models (Use Cases, Activity Diagrams, BPMN, DFD) in Visio and Case Complete. Document the outcomes, review the technical solution against requirements, validate and verify mappings, lead ongoing reviews of business processes, and manage requirement changes. Create and review test plans and test cases; lead UAT efforts; create training materials.

Business Analyst Mentor at IKUBINFO Academy

December 3, 2022 - December 12, 2023

Introduction to business analysis; Need assessment; Stakeholder engagement; Requirement elicitation; Business analysis; Analysis tools and techniques; Traceability and monitoring; Solution evaluation.

Training in Java Development (Java SE - Standard Edition) at TIRANAIT - HARDSOFT

November 1, 2018 - March 1, 2019

Basic Java language concepts; Manipulation of data; Selection instructions; Repeat instructions; Methods; Object-Oriented Programming; Inheritance; Abstract classes and interfaces; Generics; Basics of Creating User Interfaces.

Software Analyst at Pickup Albania

January 4, 2018 - November 11, 2018

Eliciting and analyzing requirements to improve the system; Leading ongoing reviews of business processes; Testing features of applications; Data analysis.

Web Developer at World Mind

May 17, 2017 - January 1, 2018

Build functional, attractive, and easy-to-use websites; Maintain websites and servers to meet user needs; Test websites across browsers, operating systems, and devices.