Hi, I’m Vivek Mitra, a product-led solution architect and technical analyst who designs cloud-native, API-driven platforms for real-time payments, fintech, and IoT. Over the past four-plus years, I’ve focused on removing friction in B2B onboarding, aligning cross-functional teams, and turning data into faster time-to-value. I blend hands-on cloud experience (Azure, AWS, DevOps, security) with customer-centric product thinking to drive scalable adoption and revenue growth. I’m passionate about delivering secure, traceable solutions that connect partners, engineering, and operations, from API design to UAT and vendor management.

Vivek Mitra

Hi, I’m Vivek Mitra, a product-led solution architect and technical analyst who designs cloud-native, API-driven platforms for real-time payments, fintech, and IoT. Over the past four-plus years, I’ve focused on removing friction in B2B onboarding, aligning cross-functional teams, and turning data into faster time-to-value. I blend hands-on cloud experience (Azure, AWS, DevOps, security) with customer-centric product thinking to drive scalable adoption and revenue growth. I’m passionate about delivering secure, traceable solutions that connect partners, engineering, and operations, from API design to UAT and vendor management.

Available to hire

Hi, I’m Vivek Mitra, a product-led solution architect and technical analyst who designs cloud-native, API-driven platforms for real-time payments, fintech, and IoT. Over the past four-plus years, I’ve focused on removing friction in B2B onboarding, aligning cross-functional teams, and turning data into faster time-to-value.

I blend hands-on cloud experience (Azure, AWS, DevOps, security) with customer-centric product thinking to drive scalable adoption and revenue growth. I’m passionate about delivering secure, traceable solutions that connect partners, engineering, and operations, from API design to UAT and vendor management.

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Experience Level

Expert
Expert
Expert
Expert
Expert
Expert
Expert
Intermediate
Intermediate
Intermediate
Intermediate
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Language

English
Fluent

Work Experience

Technical Business Analyst / Product Owner — Azure & D365 at Catholic Healthcare Ltd
January 1, 2024 - Present
Developed a custom accounting solution for accounts receivable from a SaaS billing engine for future-state compatibility with Dynamics 365 and preserve legacy compatibility. Authored solution architecture, UML diagrams, and security controls for D365 CRM; ensured HIPAA-aligned data flows and seamless API connectivity. Led backlog grooming and sprint reviews with design, engineering, and operations; achieved 94% story acceptance on first pass. Collaborated with infrastructure teams on hosted app service and validated performance metrics with App Analytics. Owned end-to-end product development UAT for a Dynamics 365 project management solution and managed vendor relations.

Education

Masters of Information Technology at Central Queensland University
January 11, 2030 - October 14, 2025
Graduate Diploma of Project Management at Central Queensland University
January 11, 2030 - October 14, 2025
Master of Information Technology at Central Queensland University
January 11, 2030 - October 14, 2025
Graduate Diploma of Project Management at Central Queensland University
January 11, 2030 - October 14, 2025
Masters of Information Technology at Central Queensland University
January 11, 2030 - October 14, 2025
Graduate Diploma of Project Management at Central Queensland University
January 11, 2030 - October 14, 2025
Master of Information Technology at Central Queensland University
January 11, 2030 - October 14, 2025
Graduate Diploma of Project Management at Central Queensland University
January 11, 2030 - October 14, 2025

Qualifications

Add your qualifications or awards here.

Industry Experience

Healthcare, Software & Internet, Financial Services, Professional Services, Telecommunications