Freelance Digital Project Manager at Asia DTWords 24/7 Philippines Inc.

Managed multiple video and digital content project requests under tight deadlines. Coordinated daily with clients and internal teams to track progress. Provided technical and project management support as needed. Created briefs and production tickets for the production team. Launched and tracked tickets for project tasks and issue resolution. Submitted and assessed Cost Estimates based on project scope and resource needs.

Social Media and Communication Manager at Sprout Properties

Managed content creation and social media presence across multiple platforms including Facebook, TikTok, Instagram, Twitter, Pinterest, and YouTube, ensuring daily scheduled posts, reels, shorts, and updates. Responsively addressed all incoming messages and posts daily. Analyzed current CRM systems and implemented workflow process improvements to optimize efficiency. Performed various office duties such as preparing forms, compiling information packages, managing information, and handling general correspondence. Assessed and evaluated potential leads for suitability in Rent to Own Program.

Lead Digital Content Specialist at Asia DTWords 24/7 Philippines Inc.

Collaborated closely with management and team members to oversee all aspects of team activities. Coordinated with project managers to provide estimations and assessments, and addressed concerns regarding new projects. Conducted performance evaluations for 11 team members and individual interviews. Provided coaching and mentorship to interns. Developed and updated training materials for ongoing projects.

Acting Lead Digital Content Specialist at Asia DTWords 24/7 Philippines Inc.

Demonstrated leadership as a lead to ensure stable production and internal workflow. Managed team operations efficiently during manager's absence, ensuring continuity and productivity. Maintained communication by providing updates on project issues and expectations. Spearheaded recruitment efforts onboarding 6 new members. Provided coaching and guidance to senior team members. Conducted quality checks on significant projects and balanced management with production responsibilities to meet deadlines.

Senior Digital Content Specialist at Asia DTWords 24/7 Philippines Inc.

Managed and executed a large-scale newsletter project while maintaining communication with international counterparts and achieving milestones. Conducted technical examinations for new applicants. Evaluated and coached junior team members. Implemented quality checks on team output. Orchestrated social media posting schedules for an international luxury brand across multiple platforms using tools like Hootsuite and Sprinklr.

Digital Content Specialist at Asia DTWords 24/7 Philippines Inc.

Utilized Photoshop to craft and refine images and layouts tailored to branding standards. Integrated and deployed newsletters using HTML through platforms such as SmartFocus and Adobe Campaign. Maintained communication for successful project launch. Demonstrated reliability, organization, and commitment to deadlines. Supported integration of content management systems including Drupal, Apostrophe, Magento, Adobe Experience Manager, Sitecore, and SalesForce Commerce Cloud.

Digital Specialist at Asia DTWords 24/7 Philippines Inc.

Coordinated with senior members and project managers to facilitate social media posting and scheduling posts on platforms like Hootsuite and Sprinklr. Used Adobe Photoshop for crafting images and layouts. Played key role in launching newsletters using HTML and platforms such as SmartFocus and Adobe Campaign. Demonstrated organizational skills and met deadlines consistently. Assisted in CMS integration including Drupal, Apostrophe, Magento, Adobe Experience Manager, Sitecore, and SalesForce Commerce Cloud.