I am a proactive, detail-oriented professional with over 10 years’ experience in customer service and sales, 7 years in interior design, 6 years in marketing and brand development, and 4 years in administration and coordination. I am known for blending creativity with strategic thinking, and delivering client-focused projects, global partnerships, and impactful campaigns. I bring a collaborative, culturally aware approach with a strong focus on problem-solving and high-quality results. My work spans interior design consulting, marketing, partnerships, and executive support, with a track record of turning ideas into tangible, revenue-driving outcomes while maintaining strong client relationships.

Victoria G.K. Mutali

I am a proactive, detail-oriented professional with over 10 years’ experience in customer service and sales, 7 years in interior design, 6 years in marketing and brand development, and 4 years in administration and coordination. I am known for blending creativity with strategic thinking, and delivering client-focused projects, global partnerships, and impactful campaigns. I bring a collaborative, culturally aware approach with a strong focus on problem-solving and high-quality results. My work spans interior design consulting, marketing, partnerships, and executive support, with a track record of turning ideas into tangible, revenue-driving outcomes while maintaining strong client relationships.

Available to hire

I am a proactive, detail-oriented professional with over 10 years’ experience in customer service and sales, 7 years in interior design, 6 years in marketing and brand development, and 4 years in administration and coordination. I am known for blending creativity with strategic thinking, and delivering client-focused projects, global partnerships, and impactful campaigns.

I bring a collaborative, culturally aware approach with a strong focus on problem-solving and high-quality results. My work spans interior design consulting, marketing, partnerships, and executive support, with a track record of turning ideas into tangible, revenue-driving outcomes while maintaining strong client relationships.

See more

Language

English
Fluent

Work Experience

Interior Designer & Consultant at Self-Employed
February 1, 2024 - October 1, 2025
Designed custom interiors for residential and commercial spaces, from concept to completion. Led client consultations, developed visual concepts, sourced materials, and coordinated with contractors to ensure smooth delivery. Managed timelines and budgets while maintaining strong client relationships through clear communication.
Multi-Brand Marketing Manager at Old Bank Interiors/Parker Bathrooms & Integral Home
March 1, 2024 - August 1, 2024
Led strategic marketing initiatives, focusing on brand positioning, messaging, and digital content creation. Managed lead generation, account relationships, and event planning, including budget oversight. Conducted market analysis and reporting to inform campaigns and drive performance.
Special/Executive Assistant to the CEO at AUDA/NEPAD
June 1, 2024 - Present
Coordinated communication between the team, stakeholders, and South Africa headquarters. Managed the CEO’s schedule, travel, and meeting preparations, including presentation materials and detailed documentation. Supported social media efforts by creating and publishing content in collaboration with the CEO’s office.
CEO/Director & Designer at KHASANDI Home Collection
August 1, 2019 - March 1, 2024
Founded and ran a luxury bespoke brand specialising in custom soft furnishings and home scents. Led product design, branding, digital content, and marketing strategies, while managing sales, customer relationships, and day-to-day operations to ensure a smooth and personalised client experience.
Estate Agent & Interior Design Consultant at RE/MAX England and Wales
May 1, 2023 - January 1, 2024
Managed property marketing and design strategy, including market analysis, pricing recommendations, and targeted digital campaigns. Created digital assets and social media content and provided interior design consultancy to boost property appeal and ROI. Advised clients on upgrades and expanded the portfolio through international partnerships between the UK and South Africa, maintaining strong client relationships throughout.
Partnerships Junior Consultant at United Nations, South Africa
August 1, 2022 - February 1, 2023
Supported strategic coordination and stakeholder collaboration for key partnerships at the Resident Coordinator’s Office. Created data repositories, standardised profiles, and summarised organisational priorities. Designed communication materials and coordinated high-level events, including state visits, M.O.U. signings, and community engagements, while ensuring detailed documentation and follow-up.
Sales Manager at RAFT Furniture
December 1, 2018 - August 1, 2020
Generated leads and managed client accounts, providing tailored sales advice and interior design services. Oversaw projects from start to finish, collaborated with teams to improve offerings, and implemented strategies to drive revenue and customer satisfaction. Managed budgets, sales forecasts, and CRM systems to track performance and meet targets. Mentored junior staff, streamlined inventory processes, and resolved customer concerns to support retention and repeat business.
Personal Shopper & Customer Service Assistant at Tesco & Argos
June 1, 2014 - August 1, 2018
Delivered exceptional customer service, ensuring client satisfaction across online and in-person interactions. Managed stock levels, coordinated orders, and provided tailored sales advice. Contributed to creative marketing strategies to boost engagement and drive revenue.
Customer Service/Sales Adviser at Marks & Spencer
December 1, 2010 - June 1, 2014
Provided exceptional customer service in Childrenswear, with additional support across Menswear and other departments. Managed stock, organised displays, and ensured inventory accuracy. Assisted customers with product inquiries, styling advice, and order processing, while collaborating with teams to meet sales targets and uphold store standards.

Education

MSc, International Business & Management at University of Westminster
January 11, 2030 - June 1, 2018
BA, Fashion Design & Marketing at Regents University London
January 11, 2030 - July 1, 2016
A/AS Level at BHASVIC
January 11, 2030 - July 1, 2012

Qualifications

Add your qualifications or awards here.

Industry Experience

Professional Services, Retail, Media & Entertainment, Real Estate & Construction, Education