Language
Russian
Fluent
English
Advanced
Latvian
Advanced
Work Experience
Customer Support Specialist at Zendesk, Intercom and other platforms (Volunteer)
January 1, 2024 - December 31, 2024Provided support to inmates by facilitating the acquisition of useful skills and social integration in preparation for life after release.
Customer Support Specialist at Teleperformance
January 1, 2022 - December 31, 2023Provided customer support via email and phone; documented issues; coordinated with internal teams to ensure timely resolutions.
Crew Member at McDonald's Corporation
January 1, 2021 - December 31, 2022Skilled in multitasking and thriving in fast-paced environments; handled cash transactions and delivered friendly customer service.
Grocery Clerk at Drogas A.S.
January 1, 2019 - December 31, 2019Managed shelf stock and organization; assisted customers with product selection and offered recommendations.
Education
Bachelor's degree in Physical Education and Basketball Coaching at Latvijas Sporta pedagoģijas akadēmija
January 1, 2020 - January 1, 2020Secondary Education at Rīga Second School No. 5
January 1, 2008 - January 1, 2020Qualifications
Industry Experience
Retail, Professional Services, Other
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