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Hi, I'm Vyshnav Rajesh, a dedicated IT Support Specialist with a Diploma in Computer Programming and a focus on Cloud Technology. I enjoy solving challenging tech issues, guiding end users, and automating workflows with Python to boost efficiency. I strive to maintain high customer satisfaction (NPS/CSAT) and stay calm under pressure in fast-paced support environments.\n\nI have a solid grounding in Networking concepts like Routing, Switching, and Firewalls, and I love collaborating with teams to design and implement reliable tech solutions. I'm currently expanding my skill set in AI training, data validation, and scalable Python automation to support both technical and business goals.…Hi, I'm Vyshnav Rajesh, a dedicated IT Support Specialist with a Diploma in Computer Programming and a focus on Cloud Technology. I enjoy solving challenging tech issues, guiding end users, and automating workflows with Python to boost efficiency. I strive to maintain high customer satisfaction (NPS/CSAT) and stay calm under pressure in fast-paced support environments.\n\nI have a solid grounding in Networking concepts like Routing, Switching, and Firewalls, and I love collaborating with teams to design and implement reliable tech solutions. I'm currently expanding my skill set in AI training, data validation, and scalable Python automation to support both technical and business goals.

Vyshnav Rajesh

Programmer, Web Developer, AI Engineer, +2

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Hi, I'm Vyshnav Rajesh, a dedicated IT Support Specialist with a Diploma in Computer Programming and a focus on Cloud Technology. I enjoy solving challenging tech issues, guiding end users, and automating workflows with Python to boost efficiency. I strive to maintain high customer satisfaction (NPS/CSAT) and stay calm under pressure in fast-paced support environments.\n\nI have a solid grounding in Networking concepts like Routing, Switching, and Firewalls, and I love collaborating with teams to design and implement reliable tech solutions. I'm currently expanding my skill set in AI training, data validation, and scalable Python automation to support both technical and business goals.…Hi, I'm Vyshnav Rajesh, a dedicated IT Support Specialist with a Diploma in Computer Programming and a focus on Cloud Technology. I enjoy solving challenging tech issues, guiding end users, and automating workflows with Python to boost efficiency. I strive to maintain high customer satisfaction (NPS/CSAT) and stay calm under pressure in fast-paced support environments.\n\nI have a solid grounding in Networking concepts like Routing, Switching, and Firewalls, and I love collaborating with teams to design and implement reliable tech solutions. I'm currently expanding my skill set in AI training, data validation, and scalable Python automation to support both technical and business goals.

Available to hire

Hi, I’m Vyshnav Rajesh, a dedicated IT Support Specialist with a Diploma in Computer Programming and a focus on Cloud Technology. I enjoy solving challenging tech issues, guiding end users, and automating workflows with Python to boost efficiency. I strive to maintain high customer satisfaction (NPS/CSAT) and stay calm under pressure in fast-paced support environments.\n\nI have a solid grounding in Networking concepts like Routing, Switching, and Firewalls, and I love collaborating with teams to design and implement reliable tech solutions. I’m currently expanding my skill set in AI training, data validation, and scalable Python automation to support both technical and business goals.

Skills

Experience Level

Expert

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Language

English

Fluent

Work Experience

IT Support Technician & Customer Service Representative at KCK Global Limited

August 1, 2024 - January 31, 2026

Provided accurate technical support for Office 365, email configuration, and network connectivity issues. Used remote desktop tools to troubleshoot software misfunctions and resolve client-facing roadblocks. Documented recurring technical issues to build a knowledge base and ensured high levels of customer satisfaction. Maintained 100% data accuracy in the CRM system and collaborated with internal teams to escalate complex cases.

Junior Python Developer & AI Training Specialist at Outline AI

March 1, 2024 - June 30, 2025

Used Python to automate dataset validation and cleanup tasks, significantly improving data processing efficiency. Trained and fine-tuned Large Language Models (LLMs) by evaluating prompts and analyzing model behavior. Conducted rigorous quality checks to ensure accuracy and consistency in technical training data. Collaborated with internal teams to escalate complex cases and support AI initiatives.

Technical Support Advisor at Teleperformance (Toyota Care)

August 1, 2023 - May 31, 2024

Delivered technical support for Toyota vehicle owners regarding navigation systems, app integrations, and Bluetooth connectivity. Diagnosed and resolved complex issues related to connected services and infotainment systems via phone, email, and chat. Maintained 100% data accuracy in the CRM by documenting all customer interactions and troubleshooting steps.