WS

Warwick Smith

Available to hire

I bring two decades of digital design expertise to complex, high-impact challenges—combining user-centred thinking, accessible communication, and strong design systems to help organisations grow and deliver.

About

I bring two decades of digital design expertise to complex, high-impact challenges—combining user-centred thinking, accessible communication, and strong design systems to help organisations grow and deliver.

I’ve led multi-platform content creation, modernised brand and social assets, translated complex research into accessible infographics, and mentored non-specialist teams through practical workshops and bespoke design libraries.

  • 20 years' experience
  • Joined July 2026

Industry experience

  • Government
  • Non-Profit Organization
  • Media & Entertainment
  • Education

Work experience· 6 roles

Digital and Engagement Design Specialist (incl. Social Media Manager) · Productivity Commission (the PC)Nov 2015 – Dec 2025 · 10 yrs 2 mos

Produced multi-platform digital content (e.g., animation, infographics) tailored in voice and tone for diverse audiences; modernised brand identity via social media assets, icons, templates, and style guides; visualised complex research into accessible infographics for media, stakeholders, and the public. Mentored non-specialist staff through design workshops and delivered a bespoke icon/template library enabling independent infographic production from complex data. Directed website strategy using user-discovery research to translate organisational goals into a long-term design and technology roadmap. Developed and executed social media strategies using organic and paid best practices with rigorous reporting; optimised CMS and publishing workflows to improve governance and service delivery. Guided communication strategies to translate complex research for diverse audiences and boosted internal engagement through intranet, digital signage, and Microsoft Viva Engage rollout. Co-designed

Website Administrator · Productivity Commission (the PC)Nov 2011 – Dec 2015 · 4 yrs 2 mos

Managed web content publishing and editing with a focus on accessibility (WCAG) auditing, UX prototyping, and design improvements. Performed CMS administration (Squiz Matrix and SharePoint) and supported improvements to web workflows and user-facing content.

Senior position (user experience design improvements; stakeholder liaison; change control governance) · Department of Broadband, Communications, and the Digital Economy (DBCDE)Apr 2010 – Nov 2011 · 1 yr 8 mos

Focused on user experience design improvements and stakeholder liaison; facilitated change control management and governance related to digital work.

Web Services Team Leader · Department of Communications, Information Technology and the Arts (DCITA)Nov 2008 – Apr 2010 · 1 yr 6 mos
Web Publisher · Department of Communications, Information Technology and the ArtsApr 2006 – Nov 2008 · 2 yrs 8 mos
Graphic Design Lecturer · University of CanberraJan 2006 – Present · 20 yrs 11 mos

Education· 7

Strategic Problem Solving · RMIT University2024
In-depth Report Writing (Plain English Foundation) · RMIT University2024
Sharing of Indigenous Knowledges · University of Melbourne2023
Customer Experience (CX) Design · RMIT University2023

Certifications and awards· 5

User Interface (UI) Designer2010
Plain English Foundation2024
Customer Experience (CX) Design2023
User Experience (UX) Design2023

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