I bring two decades of digital design expertise to complex, high-impact challenges—combining user-centred thinking, accessible communication, and strong design systems to help organisations grow and deliver. I’ve led multi-platform content creation, modernised brand and social assets, translated complex research into accessible infographics, and mentored non-specialist teams through practical workshops and bespoke design libraries.

Warwick Smith

I bring two decades of digital design expertise to complex, high-impact challenges—combining user-centred thinking, accessible communication, and strong design systems to help organisations grow and deliver. I’ve led multi-platform content creation, modernised brand and social assets, translated complex research into accessible infographics, and mentored non-specialist teams through practical workshops and bespoke design libraries.

Available to hire

I bring two decades of digital design expertise to complex, high-impact challenges—combining user-centred thinking, accessible communication, and strong design systems to help organisations grow and deliver.

I’ve led multi-platform content creation, modernised brand and social assets, translated complex research into accessible infographics, and mentored non-specialist teams through practical workshops and bespoke design libraries.

See more

Language

Work Experience

Digital and Engagement Design Specialist (incl. Social Media Manager) at Productivity Commission (the PC)
November 1, 2015 - December 1, 2025
Produced multi-platform digital content (e.g., animation, infographics) tailored in voice and tone for diverse audiences; modernised brand identity via social media assets, icons, templates, and style guides; visualised complex research into accessible infographics for media, stakeholders, and the public. Mentored non-specialist staff through design workshops and delivered a bespoke icon/template library enabling independent infographic production from complex data. Directed website strategy using user-discovery research to translate organisational goals into a long-term design and technology roadmap. Developed and executed social media strategies using organic and paid best practices with rigorous reporting; optimised CMS and publishing workflows to improve governance and service delivery. Guided communication strategies to translate complex research for diverse audiences and boosted internal engagement through intranet, digital signage, and Microsoft Viva Engage rollout. Co-designed
Website Administrator at Productivity Commission (the PC)
November 1, 2011 - December 1, 2015
Managed web content publishing and editing with a focus on accessibility (WCAG) auditing, UX prototyping, and design improvements. Performed CMS administration (Squiz Matrix and SharePoint) and supported improvements to web workflows and user-facing content.
Senior position (user experience design improvements; stakeholder liaison; change control governance) at Department of Broadband, Communications, and the Digital Economy (DBCDE)
April 1, 2010 - November 1, 2011
Focused on user experience design improvements and stakeholder liaison; facilitated change control management and governance related to digital work.
Web Services Team Leader at Department of Communications, Information Technology and the Arts (DCITA)
November 1, 2008 - April 1, 2010
Led a team coordinating web publishing and digital projects across external, internal, and protected websites.
Web Publisher at Department of Communications, Information Technology and the Arts
April 1, 2006 - November 1, 2008
Created and published accessible web content and files on intranet and public websites; supported site migrations including migration of pre-existing metadata to new sites.
Graphic Design Lecturer at University of Canberra
January 1, 2006 - Present
Created an energised learning environment for students to learn graphic design skills, primarily in the Adobe Suite, and fundamental graphic design principles and practices.

Education

Strategic Problem Solving at RMIT University
January 1, 2024 - January 1, 2024
In-depth Report Writing (Plain English Foundation) at RMIT University
January 1, 2024 - January 1, 2024
Sharing of Indigenous Knowledges at University of Melbourne
January 1, 2023 - January 1, 2023
Customer Experience (CX) Design at RMIT University
January 1, 2023 - January 1, 2023
User Experience (UX) Design at RMIT University
January 1, 2023 - January 1, 2023
Adv Dip Graphic Art (Digital) at General Assembly
January 1, 2016 - January 1, 2016
Adv Dip Graphic Art (Multimedia) at Canberra Institute of Technology
January 1, 2006 - January 1, 2006

Qualifications

User Interface (UI) Designer
April 1, 2010 - April 1, 2010
Plain English Foundation
January 1, 2024 - January 1, 2024
Customer Experience (CX) Design
January 1, 2023 - January 1, 2023
User Experience (UX) Design
January 1, 2023 - January 1, 2023
Strategic Problem Solving
January 1, 2024 - January 1, 2024

Industry Experience

Government, Non-Profit Organization, Media & Entertainment, Education