Interim Store Manager at Stouffville Wheel & Tire

Oversaw day-to-day retail and service shop operations; Led workforce scheduling, shift coordination, and staffing coverage; Supervised, coached, and supported service and shop staff; Managed inventory control and oversaw procurement, and receiving; Monitored KPIs including service times and customer satisfaction; Prepared weekly and monthly performance reports for ownership; Ensured compliance with company policies and safety standards; Handled escalated customer issues and coordinated corrective actions; Coordinated vendor and third-party deliveries and pickups; Managed budget oversight, cost control, and expense tracking; Administered shop IT systems including point-of-sale (POS) software; Supported hiring, onboarding, and HR-related processes; Assisted with retail and service during staffing shortages; Maintained store appearance, merchandising standards, and records; Open and closed store and led daily and weekly meetings.

Administrator, Curriculum Coordinator at American School in Kofu

Provided leadership across multiple projects and public-facing events; Managed international affiliate orders, accounts payable, and records; Administered online credentials including G Suite, DNS, and Facebook; Maintained international member database with reporting and analysis; Traveled internationally to represent headquarters in operational matters; Planned and reviewed international event and travel logistics; Delivered presentations to staff, the board, and other stakeholders; Trained and supervised staff, volunteers, and external service providers; Guided international instructor development in person and online; Produced digital resources to support education and communication; Operated effectively in a hybrid environment using diverse digital tools; Mediated conflicts among international affiliates and stakeholders; Planned and coordinated community-building and outreach events; Managed partnerships with external organizations (WASC, WIDA, ACER); Delivered bilingual stakehold