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I'm a dynamic professional with a strong foundation in communication, problem-solving, and public speaking. I lead with persuasiveness in negotiation, driving team success and helping organizations achieve goals. I specialize in provider relations within healthcare, with 5+ years of experience in healthcare administration. I’m committed to building collaborative relationships across hospitals, clinics, and service providers to improve outcomes and efficiency.…I'm a dynamic professional with a strong foundation in communication, problem-solving, and public speaking. I lead with persuasiveness in negotiation, driving team success and helping organizations achieve goals. I specialize in provider relations within healthcare, with 5+ years of experience in healthcare administration. I’m committed to building collaborative relationships across hospitals, clinics, and service providers to improve outcomes and efficiency.

Esse Michael MP

Project Manager, Brand Strategist, Marketing Strategist, +3

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I'm a dynamic professional with a strong foundation in communication, problem-solving, and public speaking. I lead with persuasiveness in negotiation, driving team success and helping organizations achieve goals. I specialize in provider relations within healthcare, with 5+ years of experience in healthcare administration. I’m committed to building collaborative relationships across hospitals, clinics, and service providers to improve outcomes and efficiency.…I'm a dynamic professional with a strong foundation in communication, problem-solving, and public speaking. I lead with persuasiveness in negotiation, driving team success and helping organizations achieve goals. I specialize in provider relations within healthcare, with 5+ years of experience in healthcare administration. I’m committed to building collaborative relationships across hospitals, clinics, and service providers to improve outcomes and efficiency.

Available to hire

I’m a dynamic professional with a strong foundation in communication, problem-solving, and public speaking. I lead with persuasiveness in negotiation, driving team success and helping organizations achieve goals. I specialize in provider relations within healthcare, with 5+ years of experience in healthcare administration. I’m committed to building collaborative relationships across hospitals, clinics, and service providers to improve outcomes and efficiency.

Language

English

Fluent

Hausa

Fluent

Igbo

Fluent

Work Experience

Provider Relations Manager at Wellness Healthcare Group

February 1, 2024 - Present

Build and maintain strong relationships with hospitals, clinics, and diagnostic centers. Resolve provider-related issues, including disputes around claims, service delivery, and contractual terms. Maintain a comprehensive provider database and ensure accurate provider profiling. Collaborate with the claims and finance teams to ensure seamless billing, claims processing, and reconciliation. Ensure all provider agreements are up-to-date, clearly documented, and legally compliant. Manage and negotiate hospital tariffs, ensuring competitive pricing without compromising on quality of care.

Customer Relations Manager at Wellness Healthcare Group

February 1, 2022 - December 31, 2023

Advised on product development based on customer feedback and market trends. Improved customer satisfaction by managing relationships effectively. Created customer engagement strategies leading to improved brand image. Reviewed feedback with the aim of improving services offered.

Business Development Executive at Wellness Healthcare Group

January 1, 2021 - January 1, 2022

Expanded customer base by identifying and reaching out to potential clients through identified marketing channels. Retained key accounts while increasing volume of sales. Met sales targets and increased overall volume of products sold.

Medical Sales Representative at DAS Pharmaceuticals

May 1, 2019 - October 1, 2020