Chekker is a digital health platform that offers quality at-home lab testing. Chekker is helping patients get access to the best private laboratories from the comfort of their homes. With Chekker, spending hours waiting in queues at diagnostic centers or hospitals is now a thing of the past, as you can now book your medical tests from the comfort of your home, get samples collected by the Chekker medical team, and Lab results are well-vetted and interpreted by Medical professionals before they are sent to you within 24 - 72 hours.

The primary challenge faced by Chekker was the lack of a reliable tracking system for test orders. Users struggled to monitor the progress of their medical tests, leading to frustration and uncertainty about their status. This deficiency necessitated manual oversight by the support team, consuming valuable time and risking potential errors in updating users. The absence of an efficient tracking mechanism undermined Chekker’s goal of providing a seamless and convenient experience. Addressing this issue was crucial to enhance user satisfaction, streamline operations, and uphold Chekker’s commitment to accessibility and convenience in healthcare services.