Led creative direction for banners, leaflets, and promotional campaigns. Designed print-ready assets for events, exhibitions, and youth programmes. Oversaw award projects and reduced compliance incidents. Managed end-to-end brand projects, ensuring consistent quality and visual identity. Conducted staff reviews, enhancing performance and reducing turnover. Built partnerships with social services and authorities, increasing collaboration. Managed multiple creative projects with consistent quality and delivery. Directed logistics, facilitator selection, and participant payments. Organized seasonal clubs and music events, boosting participation by 30%. Coordinated youth-led projects and performances, overseeing online uploads and streaming, setting up scenery, props, costumes, and decorations.

Lead Team Coordinator at Reach and Unite Outreach and Empowerment CIC

May 1, 2023 - December 31, 2024

Produced event branding, merchandise designs, and digital campaigns. Delivered consistent social media content and engagement strategies. Planned, coordinated, and executed weekly operational activities, including transportation logistics and staff allocation. Maintained and updated website content to ensure accuracy, relevance, and user engagement. Designed and implemented structured feedback and evaluation forms to support continuous improvement initiatives. Managed daily bookings systems, ensuring efficient scheduling and high levels of customer satisfaction.

Marketing & Administrative Assistant at Reach and Unite Outreach and Empowerment CIC

November 1, 2021 - May 31, 2023

Developed marketing materials and advertisements that boosted customer base by 10% revenue growth within my first year of employment. Planned, created and managed content across all social media channels. Designed and launched a new website, attracting 500+ unique visitors. Gathered customer and market insights to inform outreach strategies, increase customers and generate more leads. Planned and managed customer bookings using innovative methods to ensure efficiency with the booking system.

Marketing Materials Designer at Reach and Unite Outreach and Empowerment CIC

November 1, 2021 - May 31, 2023

Developed marketing materials and advertisements that boosted the customer base by 10% revenue growth within the first year of employment. Produced consistent social media content and engagement strategies. Planned, coordinated, and executed weekly operational activities including transport logistics and staff allocation. Maintained and updated website content to ensure accuracy and user engagement. Designed and implemented structured feedback and evaluation forms to support continuous improvement initiatives.