Wilmar Muñoz
Hi! I'm Wilmar Muñoz, a dedicated professional with approximately 8 years of work experience, including the last 5 years working remotely with companies based in Spain.
About
Hi! I’m Wilmar Muñoz, a dedicated professional with approximately 8 years of work experience, including the last 5 years working remotely with companies based in Spain. I specialize in Data Entry - specifically Product Information Management (PIM), and provide bilingual customer service in English and Spanish through calls, chats, and emails. I also have basic knowledge in Veterinary Medicine, Dental Assistance, and Graphic Design.
I am highly skilled in managing web product data, customer interactions, and I am proficient with platforms like Celit, Prestashop, and Akeneo. My experience includes creativity, proactivity, responsibility, and punctuality in my work. I am currently advancing my skills in graphic design and continuing my education in related fields.
- 9 years' experience
- Joined October 2024
Skills· 7
Languages
- EnglishIntermediate
- Spanish; CastilianFluent
Industry experience
- Education
- Retail
- Healthcare
- Life Sciences
- Software & Internet
Work experience· 4 roles
Provided customer service and advice on purchasing and transportation procedures to customers from Spain, UK, Ireland, and Latin America via email and chat.
Searched and developed web products for e-commerce in Spain. Performed title modification, translation, description, category and attribute assignment, and image editing.
Performed consultation assistance, outpatient and surgical procedures, and organized appointment schedules for dentists.
Education· 5
Certifications and awards· 6
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