Translator at Self-employed

Translate Chinese literary works into Indonesian with emphasis on artistic fidelity and nuance; audiovisual translation; app & website localization; editorial support; recruitment & training of translators.

Freelance Assistant and Audio Editor at Fizzo

Coordinated workflow with audio editors; translated client guidelines; conducted daily checks of new audio files; reviewed outputs for quality; managed editor payments and reporting; assisted in recruitment; edited audio (Adobe Audition) with SFX and BGM per client guidelines.

Content Writer Supervisor (Mandarin) at HSB Investasi

Created advertising scripts; translated and localized scripts and website/app copy; collaborated with marketing and design teams; provided translation support during interviews; edited blog posts and glossaries; oversaw Mandarin content.

Customer Service Supervisor at F-Commerce Indonesia

Supervised customer service team; trained and coached staff; analyzed data and trends; developed and implemented policies.

Customer Service Representative at 东方集团

Handled inbound/outbound chats; maintained customer relationships; resolved complaints and documented records; prepared status reports; collaborated with other departments to resolve issues and improve service quality.

Freelance Translator at Bilibili Group

Translated text documents and localized website/app content from Chinese/English into Indonesian; ensured cultural and linguistic accuracy; followed up with clients for satisfaction.

Freelance Translator at iQiyi.com

Translated Chinese drama subtitles from Mandarin into Indonesian; edited and proofread subtitle text to ensure natural flow, clarity, and consistency in the target language.

Freelance Liaison Officer and Interpreter at PT Bank Rakyat Indonesia (Persero) Tbk

Facilitated communication and served as interpreter for delegations from Canada and France; coordinated meetings and event logistics; advised clients regarding event details, schedules, and arrangements.

Freelance Liaison Officer at Confucius Institute Jakarta

Liaison officer and interpreter for delegation from Thailand; facilitated smooth communication and coordination during Southeast Asian International Seminar & Round Table Meeting: Bahasa Mandarin Profesional.

Freelance Liaison Officer and Interpreter at Perkumpulan Teochew Nusantara (PTCN)

Liaison officer and interpreter during The 19th Teochew International Convention; accompanied international visitors and facilitated effective communication between them and the host parties.