An experienced translator, proofreader, copywriter, customer service. 100% full-time wonderer.

Wina Nursafira Hidayati

An experienced translator, proofreader, copywriter, customer service. 100% full-time wonderer.

Available to hire

An experienced translator, proofreader, copywriter, customer service. 100% full-time wonderer.

Language

Indonesian
Fluent
Chinese
Fluent
English
Fluent

Work Experience

Translator at Self-employed
October 1, 2022 - Present
Translate Chinese literary works into Indonesian with emphasis on artistic fidelity and nuance; audiovisual translation; app & website localization; editorial support; recruitment & training of translators.
Freelance Assistant and Audio Editor at Fizzo
January 1, 2023 - July 1, 2024
Coordinated workflow with audio editors; translated client guidelines; conducted daily checks of new audio files; reviewed outputs for quality; managed editor payments and reporting; assisted in recruitment; edited audio (Adobe Audition) with SFX and BGM per client guidelines.
Content Writer Supervisor (Mandarin) at HSB Investasi
October 1, 2022 - April 1, 2024
Created advertising scripts; translated and localized scripts and website/app copy; collaborated with marketing and design teams; provided translation support during interviews; edited blog posts and glossaries; oversaw Mandarin content.
Customer Service Supervisor at F-Commerce Indonesia
February 1, 2022 - October 1, 2022
Supervised customer service team; trained and coached staff; analyzed data and trends; developed and implemented policies.
Customer Service Representative at 东方集团
September 1, 2020 - February 1, 2022
Handled inbound/outbound chats; maintained customer relationships; resolved complaints and documented records; prepared status reports; collaborated with other departments to resolve issues and improve service quality.
Freelance Translator at Bilibili Group
July 1, 2021 - September 1, 2021
Translated text documents and localized website/app content from Chinese/English into Indonesian; ensured cultural and linguistic accuracy; followed up with clients for satisfaction.
Freelance Translator at iQiyi.com
August 1, 2021 - August 1, 2021
Translated Chinese drama subtitles from Mandarin into Indonesian; edited and proofread subtitle text to ensure natural flow, clarity, and consistency in the target language.
Freelance Liaison Officer and Interpreter at PT Bank Rakyat Indonesia (Persero) Tbk
December 19, 2019 - December 21, 2019
Facilitated communication and served as interpreter for delegations from Canada and France; coordinated meetings and event logistics; advised clients regarding event details, schedules, and arrangements.
Freelance Liaison Officer at Confucius Institute Jakarta
July 9, 2018 - July 11, 2018
Liaison officer and interpreter for delegation from Thailand; facilitated smooth communication and coordination during Southeast Asian International Seminar & Round Table Meeting: Bahasa Mandarin Profesional.
Freelance Liaison Officer and Interpreter at Perkumpulan Teochew Nusantara (PTCN)
October 6, 2017 - October 8, 2017
Liaison officer and interpreter during The 19th Teochew International Convention; accompanied international visitors and facilitated effective communication between them and the host parties.
Agent (part-time) at Penerimaan Mahasiswa Baru Universitas Al Azhar Indonesia
October 1, 2015 - August 1, 2018
Assisted prospective students by providing clear information on enrollment procedures and admission tests; supported applicants through the admission process; prepared weekly reports to help optimize enrollment strategies.

Education

Bachelor Degree in Chinese Language and Culture at Universitas Al Azhar Indonesia
January 1, 2015 - January 1, 2021
Study Abroad Program in the Chinese Language at Fujian Normal University
January 1, 2018 - January 1, 2019

Qualifications

HSK
January 11, 2030 - January 15, 2026
HSKK
January 11, 2030 - January 15, 2026
TOEFL
January 11, 2030 - January 15, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Software & Internet, Other