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I am a detail-oriented and results-driven professional with experience in work permit processing, translation, and customer service. I excel at streamlining processes and ensuring regulatory compliance while delivering accurate and timely support. I am seeking opportunities in visa processing, administrative support, or work permit supervision. I pride myself on problem-solving, multitasking, and cross-functional collaboration to improve efficiency and client satisfaction.…I am a detail-oriented and results-driven professional with experience in work permit processing, translation, and customer service. I excel at streamlining processes and ensuring regulatory compliance while delivering accurate and timely support. I am seeking opportunities in visa processing, administrative support, or work permit supervision. I pride myself on problem-solving, multitasking, and cross-functional collaboration to improve efficiency and client satisfaction.

Windri Amalia

Data Analyst, Copywriter, Graphic Designer, +2

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I am a detail-oriented and results-driven professional with experience in work permit processing, translation, and customer service. I excel at streamlining processes and ensuring regulatory compliance while delivering accurate and timely support. I am seeking opportunities in visa processing, administrative support, or work permit supervision. I pride myself on problem-solving, multitasking, and cross-functional collaboration to improve efficiency and client satisfaction.…I am a detail-oriented and results-driven professional with experience in work permit processing, translation, and customer service. I excel at streamlining processes and ensuring regulatory compliance while delivering accurate and timely support. I am seeking opportunities in visa processing, administrative support, or work permit supervision. I pride myself on problem-solving, multitasking, and cross-functional collaboration to improve efficiency and client satisfaction.

Available to hire

I am a detail-oriented and results-driven professional with experience in work permit processing, translation, and customer service. I excel at streamlining processes and ensuring regulatory compliance while delivering accurate and timely support.

I am seeking opportunities in visa processing, administrative support, or work permit supervision. I pride myself on problem-solving, multitasking, and cross-functional collaboration to improve efficiency and client satisfaction.

Skills

Copywriting

Data Visualization

Experience Level

Copywriting

Expert

Data Visualization

Expert

Language

English

Advanced

Work Experience

Work Permit Supervisor at PT. LPS Indonesia

July 1, 2025 - July 1, 2025

Managed escalations and complaints related to visa and work permit processing. Handled client complaints, ensuring timely resolutions and positive relationships. Reviewed and approved billing and invoicing for compliance and accuracy. Coordinated with finance to ensure proper documentation and invoicing. Streamlined complaint resolution process to improve client satisfaction. Delegated tasks efficiently to enhance team productivity. Supervised team performance against KPIs. Reviewed visa and work permit applications for regulatory compliance.

Freelance Data Annotation Specialist at Outlier.org

April 1, 2024 - November 12, 2025

Labeled and categorized diverse datasets for AI training, ensuring high annotation accuracy. Followed detailed guidelines to maintain consistency across data labeling tasks. Collaborated with project managers to clarify annotation requirements and feedback. Contributed to improving data quality and model training outcomes.

Work Permit Staff

December 1, 2023 - December 1, 2023

Assisted clients with visa/work permit inquiries and documentation. Monitored application statuses and ensured timely renewals. Reduced processing errors through rigorous compliance checks. Maintained accurate records and provided timely reports.

Data Analyst at ATI Business Group

July 1, 2019 - July 1, 2019

Processed hotel connectivity documents for the admin portal and Salesforce. Input and verified hotel data to ensure database accuracy. Reviewed connectivity documentation for completeness. Conducted quality checks to improve data integrity. Supported system integration and data migration efforts.

Freelance Translator

November 1, 2017 - November 12, 2025

Translated articles, documents, websites, and marketing content (Bahasa Indonesia ↔ English). Proofread and edited for grammatical accuracy and contextual clarity. Collaborated with clients on tone, terminology, and project goals. Managed multiple projects while ensuring high linguistic and cultural quality.