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Detail-oriented multilingual professional with hands-on experience in client-facing negotiation, contract and order documentation, and task management using tools like Bitrix24 and Excel. Comfortable working fully remote while maintaining accurate records for high-value transactions. Known for clear phone/email communication, careful handling of sensitive documentation, and providing a polished customer/white-glove experience. Experienced in instruction for international clients across proficiency levels, including Business English and IELTS preparation.…Detail-oriented multilingual professional with hands-on experience in client-facing negotiation, contract and order documentation, and task management using tools like Bitrix24 and Excel. Comfortable working fully remote while maintaining accurate records for high-value transactions. Known for clear phone/email communication, careful handling of sensitive documentation, and providing a polished customer/white-glove experience. Experienced in instruction for international clients across proficiency levels, including Business English and IELTS preparation.

MUSTAFO MUMINSHOEV

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Detail-oriented multilingual professional with hands-on experience in client-facing negotiation, contract and order documentation, and task management using tools like Bitrix24 and Excel. Comfortable working fully remote while maintaining accurate records for high-value transactions. Known for clear phone/email communication, careful handling of sensitive documentation, and providing a polished customer/white-glove experience. Experienced in instruction for international clients across proficiency levels, including Business English and IELTS preparation.…Detail-oriented multilingual professional with hands-on experience in client-facing negotiation, contract and order documentation, and task management using tools like Bitrix24 and Excel. Comfortable working fully remote while maintaining accurate records for high-value transactions. Known for clear phone/email communication, careful handling of sensitive documentation, and providing a polished customer/white-glove experience. Experienced in instruction for international clients across proficiency levels, including Business English and IELTS preparation.

Available to hire

Detail-oriented multilingual professional with hands-on experience in client-facing negotiation, contract and order documentation, and task management using tools like Bitrix24 and Excel. Comfortable working fully remote while maintaining accurate records for high-value transactions.

Known for clear phone/email communication, careful handling of sensitive documentation, and providing a polished customer/white-glove experience. Experienced in instruction for international clients across proficiency levels, including Business English and IELTS preparation.

Skills

Experience Level

Expert

Expert

Expert

Intermediate

Intermediate

Intermediate

Intermediate

Intermediate

Beginner

Language

Russian

Fluent

English

Fluent

Persian

Advanced

Work Experience

English Instructor (Remote) at Lakawon Education Platform

September 1, 2024 - December 1, 2025

Delivered live remote instruction to an international client base across all proficiency levels, including Business English and IELTS preparation. Managed scheduling and client communication independently in a fully remote role, maintaining strong response times and client satisfaction.

Event Management Team at TEDxNaryn

December 1, 2023 - Present

Coordinated logistics with vendors, speakers, and mentors to ensure smooth event delivery.

Junior Administrator, Credit Committee at Alif Bank

June 1, 2023 - August 1, 2023

Reviewed and approved client loan applications for accuracy and compliance before processing. Communicated with clients by phone to negotiate loan terms and resolve questions, ensuring a clear and professional customer experience. Verified client identification and processed Visa and “Salom” credit card documentation with strict attention to detail on sensitive records. Used internal bots and digital workflows to prepare and sign documentation efficiently.

Intern, Junior Administrator at University of Central Asia

December 1, 2022 - January 1, 2023

Oversaw daily administrative tasks and managed official correspondence, reports, and records.

Facilitator, AKES Summer Camp at Aga Khan Education Service

July 1, 2022 - Present

Supported students' documentation and Excel competency while facilitating leadership and teamwork sessions.

Strategy Consultancy Intern, Procurement Department at Pamir Energy

June 1, 2022 - August 1, 2022

Drafted and managed contracts and agreements between Pamir Energy and external suppliers, tracking each through completion. Tracked procurement tasks and order status using Bitrix24 (CRM/task-management). Translated agreements between English, Russian, and Tajik to ensure accuracy across parties. Authored formal “Note to File” records to maintain clean and accurate documentation.

Strategy Consultancy Intern, Habitat Improvement Department at Aga Khan Agency for Habitat

May 1, 2021 - August 1, 2021

Prepared contracts and agreements between AKAH and partner companies, confirming details before execution. Built and managed Bills of Quantities (BOQs) and pricing in Excel to ensure order and cost accuracy. Translated agreements across English, Russian, and Tajik and recorded meeting minutes for cross-company discussions.

Library Assistant at American Space Khorugh

July 1, 2019 - Present

Provided customer service to library patrons, assisting with locating and re-shelving materials.

English Instructor (Remote) at Englishdom

September 1, 2018 - December 1, 2022

Provided remote English instruction to international clients from Elementary through Business English/IELTS levels. Built rapport over multiple sessions and ensured consistent, high-quality communication experiences for clients.