Wyonna Jean Britten

Provide endtoend virtual administrative support for a growing SME, managing schedules, correspondence, records and project timelines. Conduct market and lead research to identify potential B2B partners, distributors, consultants and service providers. Build and maintain structured spreadsheets to track contacts, conversations, followups and partnership status. Support LinkedIn activity, including professional posts, content planning, audience engagement and profile optimisation. Assist with Google Ads administration, including keyword research support, campaign organisation, performance review and reporting. Maintain accurate records of supplier, client and partner communications. Liaise with consultants, auditors, compliance bodies and professional service providers. Prepare progress summaries and updates for internal and external stakeholders. Support multiple projects simultaneously while meeting deadlines and maintaining data accuracy.

Delivered structured content and maintained accurate academic records. Coordinated schedules, reports and logistics for academic activities. Strengthened professional written communication and stakeholder engagement skills.

Managed daily administrative and operational tasks for a retail SME. Tracked customer enquiries, supplier communications followups using manual and digital records. Supported marketing outreach through social media engagement and online product listings. Maintained organised inventory, sales reports and client data. Strengthened customer retention through structured communication and followup systems.