I'm a creative digital media professional who loves visual storytelling, social content, and community-focused design. I'm motivated by turning ideas into engaging digital experiences and collaborating with startups, advocacy groups, and ethical brands. I bring hands-on experience with Adobe Creative Suite, Canva, and Klayio tools to deliver on-brand content across social channels, campaigns, and digital projects, while keeping a people-centered and collaborative approach.

Wai Yee Shuen Le

I'm a creative digital media professional who loves visual storytelling, social content, and community-focused design. I'm motivated by turning ideas into engaging digital experiences and collaborating with startups, advocacy groups, and ethical brands. I bring hands-on experience with Adobe Creative Suite, Canva, and Klayio tools to deliver on-brand content across social channels, campaigns, and digital projects, while keeping a people-centered and collaborative approach.

Available to hire

I’m a creative digital media professional who loves visual storytelling, social content, and community-focused design. I’m motivated by turning ideas into engaging digital experiences and collaborating with startups, advocacy groups, and ethical brands.

I bring hands-on experience with Adobe Creative Suite, Canva, and Klayio tools to deliver on-brand content across social channels, campaigns, and digital projects, while keeping a people-centered and collaborative approach.

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Work Experience

Customer Service Representative at Foundever Australia
January 1, 2026 - June 1, 2026
Resolved online banking and digital access issues; guided customers through troubleshooting; investigated transactions, payment issues, and dispute claims; assisted with fraud-related inquiries; logged complaints and feedback; delivered exceptional service in a fast-paced call centre while meeting KPIs.
Senior Marketing Intern at Lunaire
January 1, 2025 - April 1, 2025
Promoted Lunaire’s unique selling points including Forever Jars, customization options, and the sustainable refill system; monitored social media analytics to track performance; planned, created, and scheduled engaging content across platforms to increase brand awareness and audience engagement.
Barista / All Rounder at Clubhouse Malvern
November 1, 2024 - Present
Maintained an organized coffee station; supported team during busy shifts; prepared drinks to order and served promptly; processed payments using POS.
Social Media Consultant at Radiate Clothing Brand
January 1, 2024 - July 1, 2024
Developed and executed a comprehensive social media strategy across Instagram and Facebook tailored to increase brand awareness, drive traffic, and build engagement; planned and implemented a content schedule with high-quality, visually engaging posts and behind-the-scenes content.
Food Service Assistant / Barista at Baptcare
May 1, 2023 - August 1, 2024
Prepared meals following detailed recipes and dietary requirements; ensured food safety and collaborated with kitchen staff to address equipment malfunctions or safety concerns.
Intern at Deakin Internship Talent
February 1, 2023 - May 1, 2023
Collaborated with Victoria Police and a multidisciplinary team of law enforcement and academic experts to develop practical solutions for cyber scam prevention; provided evidence-based recommendations and produced a comprehensive report outlining actionable steps for community outreach.
Member at Australia Myanmar Youth Alliance
August 1, 2021 - August 1, 2022
Engaged in community activities and online campaigns to support youth initiatives.
Founding Member at Shwe Youth Democratic Alliance
June 1, 2021 - Present
Helped establish the organization’s social media presence and outreach, contributing to campaigns and community engagement.
Social Media Assistant (Volunteer) at Woman Activist Myanmar
April 1, 2021 - April 1, 2022
Supported social media outreach and online campaigns with regular content updates.
Social Media Officer (Volunteer) at Myanmar Student Association Australia
March 1, 2021 - March 1, 2022
Managed social media presence and campaigns remotely, coordinating content and outreach efforts.
Social Media and Event Management at Victorian Myanmar Youth
February 1, 2021 - June 1, 2021
Managed social media and events planning for youth programs.
Social Media Assistant at NDIS Management
November 1, 2020 - February 1, 2021
Created engaging content for social media platforms; contributed to the growth of the company's online presence and audience interaction; set digital objectives and monitored progress through analytics, adjusting strategies based on performance metrics.
Online Services Manager at Fresh Student Media
April 1, 2020 - October 1, 2020
Led and oversaw digital projects from conception to launch, ensuring timely delivery and alignment with company objectives; monitored and analyzed digital performance metrics, making data-driven adjustments to enhance user experience and optimize online services.

Education

Bachelor of Communication: Digital Media at Deakin University
October 1, 2020 - December 1, 2024
Diploma of Communication: Digital Media at Deakin College
October 1, 2019 - October 1, 2020
Diploma of Mass Communication at North Metropolitan TAFE
December 1, 2017 - December 1, 2018

Qualifications

Certificate III in Business (Customer Engagement)
January 1, 2026 - April 1, 2026
Certificate III in Business (Customer Engagement)
January 1, 2026 - April 1, 2026

Industry Experience

Media & Entertainment, Education, Professional Services, Retail, Software & Internet