Yanis Chiniah

Helped online businesses grow their program & project management capabilities with a global workforce. Led and built a team of PMs while managing up to 1000 freelancers across 16 countries, increasing profitability from 10% to 120% within a year. Devised onboarding systems ensuring a 97% quality metric and scaled operations for innovative online education as a virtual COO. Improved customer interaction and resolution up to 90% with AI integrated platforms. Conceived program management for Tech security initiatives and restructured startup project operations for growth.

Helped online businesses grow their program and project management capabilities with a global workforce. Developed high-performance global and distributed teams. Grew, led, and built a team of PMs while overseeing and scaling up to 1000 freelancers across 16 countries for AI learning systems programs, increasing profitability from 10% to 120% in one year. Devised onboarding systems with training platforms ensuring 97% quality metric. Scaled operations and structured teams for innovative online education as virtual COO. Enhanced capacity management and customer turnaround with AI integrated support platforms. Contributed to technology program conception for security initiatives and assisted startups to restructure for optimal growth.

Helped online businesses grow their program & project management capabilities with a global workforce. Developed high-performance global and distributed teams of project managers and freelancers across 16 countries for AI learning systems programs. Increased profitability significantly and devised onboarding systems with quality training platforms. Scaled operations and structured teams for virtual COO functions. Increased customer interaction capacity and resolution metrics with AI integrated platforms. Supported tech security initiatives and startup restructuring.