Available to hire
I am a results-driven business and management professional with international experience in audits, HR, operations, and business development across Lebanon, Luxembourg and Cyprus. I currently lead operations and growth initiatives as the Operations and Business Development Manager at Ramy Real Estate in Cyprus, where I oversee internal processes, monitor market trends, and design strategies to increase sales, listings, and brand presence.
I have held roles at Ernst & Young and Emirates Lebanon Bank, which have sharpened my skills in governance, risk management, client service, and cross-functional collaboration. I am fluent in Arabic, French, and English, and I am committed to humanitarian values, as demonstrated by volunteering with World Vision Lebanon.
Experience Level
Language
Arabic
Fluent
French
Fluent
English
Fluent
Work Experience
Operations and Business Development Manager at Ramy Real Estate
June 1, 2025 - PresentOverseeing internal processes, workflows, and office operations; monitoring market trends and competition; designing and implementing growth strategies; creating strategies to increase sales, listings, and brand presence; managing client service quality and improving customer experience; building partnerships with developers, investors, brokers, and external agencies; developing marketing campaigns with the marketing team.
Senior Auditor at Ernst & Young - Luxembourg
July 1, 2024 - May 1, 2025Technology, Media, and Telecommunications Department. Initiated client acceptance and continuance procedures (PACE) and managed engagement letters, coordinating activities through kickoff and EDAP meetings. Collaborated with internal teams to ensure smooth execution and compliance. Performed detailed testing of financial statements, internal control testing (SOX), and GDPR data privacy review; reconciled internal balances with external confirmations; provided advisory insights to improve efficiency, compliance, and risk management.
Audit Assistant 2 at Ernst & Young - Luxembourg
October 1, 2023 - June 1, 2024Technology, Media, and Telecommunications (TMT) & Commercial & Public Sector (CPS) departments: documenting audit procedures, performing substantive testing, analyzing financial statements, and supporting senior auditors; conducting tests on internal controls for compliance with policies and regulations.
Audit Assistant 1 at Ernst & Young - Luxembourg
October 1, 2022 - September 1, 2023Technology, Media, and Telecommunications (TMT) & Commercial & Public Sector (CPS) departments: preparing detailed work papers and audit documentation, supporting final report preparation, and testing internal controls for compliance with policies and regulations.
HR Administrative Officer at Emirates Lebanon Bank
March 1, 2020 - August 1, 2022Maintained and updated employee records, managed end-to-end KYC reviews for employee files, supported monthly payroll processing, assisted in developing and implementing HR policies, and generated HR metric reports to support decision-making.
Teller at Emirates Lebanon Bank
September 1, 2019 - February 1, 2020Bank teller responsibilities during early career stage.
Senior Auditor 1 at Ernst & Young, Luxembourg
July 1, 2024 - May 31, 2025Technology, Media, and Telecommunications Department. Initiated client acceptance and continuance procedures (PACE) and managed engagement letters, coordinating activities through kickoff and EDAP meetings. Collaborated with planning, tax, and valuation teams to ensure smooth execution and compliance. Performed detailed testing of financial statements and reviewed related disclosures. Led data privacy/GDPR reviews and internal control testing (SOX), and reconciled internal balances with external confirmations. Provided advisory insights to improve efficiency, compliance, and risk management.
Audit Assistant 2 at Ernst & Young, Luxembourg
October 1, 2023 - June 30, 2024Technology, Media, and Telecommunications (TMT) & CPS departments. Prepared documentation of audit procedures, findings, and conclusions; performed substantive testing and analysis of financial statements; prepared work papers and audit documentation; conducted tests on internal controls ensuring policy/regulation compliance.
Audit Assistant 1 at Ernst & Young, Luxembourg
October 1, 2022 - September 30, 2023Technology, Media, and Telecommunications (TMT) & CPS departments. Assisted in audits by performing substantive testing and analyzing financial statements; prepared detailed work papers; supported senior auditors in final report preparation; tested internal controls.
Human Resources Administrative Officer at Emirates Lebanon Bank
March 1, 2020 - August 31, 2022Maintained employee records; managed end-to-end KYC reviews for employee files; supported monthly payroll processing; assisted in HR policy development and implementation; generated HR metric reports (turnover, attendance, training) to support decisions.
Volunteer at World Vision Lebanon
January 1, 2010 - December 31, 2013Project coordination and community engagement; commitment to humanitarian values.
Education
Bachelor in Business Administration at Saint Joseph University - USJ Lebanon
January 1, 2016 - January 1, 2019Master in Business and Management at Saint Joseph University - USJ Lebanon
January 1, 2020 - January 1, 2022Bachelor in Business Administration at Saint Joseph University - USJ Lebanon
January 1, 2016 - December 31, 2019Master in Business and Management at Saint Joseph University - USJ Lebanon
January 1, 2020 - December 31, 2022Qualifications
Certificat de formation complémentaire des experts comptables - OEC
January 1, 2023 - December 1, 2023Better Us - Inclusion and belonging
January 11, 2030 - January 16, 2026Better Us – Teaming
January 11, 2030 - January 16, 2026Client Centricity
January 11, 2030 - January 16, 2026Applied AI
January 11, 2030 - January 16, 2026Cybersecurity
January 11, 2030 - January 16, 2026Certificate of attendance at Deloitte invites top talent
March 1, 2019 - January 16, 2026Certificate of attendance: Deloitte invites top talent
March 1, 2019 - January 16, 2026Certificat de formation complémentaire des experts comptables - OEC
January 1, 2023 - December 31, 2023Industry Experience
Financial Services, Professional Services, Real Estate & Construction, Education
Experience Level
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