Remote Healthcare Specialist – AI Trainer at Micro1

Curated and standardized healthcare documents and clinical workflows to improve AI training accuracy and regulatory compliance. Designed realistic healthcare queries to simulate real-world scenarios, ensuring robust AI performance across diverse use cases. Conducted critical reviews of AI outputs for accuracy, terminology, and alignment with HIPAA, CMS, and payer guidelines. Delivered actionable feedback to cross-functional data science and product teams, accelerating AI model refinement and adoption within clinical workflows. Partnered with compliance, clinical, and operations leaders to align AI training data with evolving documentation standards. Authored and maintained documentation to support reproducibility, audit-readiness, and quality assurance. Championed best practices in handling sensitive patient data and institutional information to safeguard privacy and security. Bridged frontline medical workflows with advanced AI applications to ensure practical usability and value for

Senior Director of Operations at Sanitas Medical Centers

Led operational strategy and daily management of diagnostic imaging services across 50+ multi-state, multi-site locations. Implemented streamlined workflows that reduced imaging cycle times and elevated patient satisfaction. Spearheaded Six Sigma initiatives to enhance quality, efficiency, and revenue growth, achieving substantial imaging volume increases and significant annual revenue gains. Oversaw staffing, financial planning, and productivity metrics while ensuring compliance with MQSA and ACR Accreditation standards.

Operations Manager at Sanitas Medical Centers

Managed daily operations, including staff scheduling, patient registrations, and service workflows to boost efficiency. Recruited and developed a team of 12+ employees, resolving bottlenecks and driving service recovery. Led regulatory compliance initiatives (AHCA, OSHA, MQSA) and contributed to continuous process improvements.

Lead Patient Access Supervisor at Baptist Health South Florida

Supervised front-desk operations and imaging workflows, ensuring seamless coordination between technologists and radiologists. Expanded front-desk registration teams by 50% and optimized downtime imaging processes. Served as Superuser for radiography systems (iSite PACS, Syngo) and provided staff training with corrective action plans to sustain performance standards.

Scheduling & Authorizations Coordinator at Baptist Health South Florida

Streamlined scheduling processes for diagnostic sleep studies, improving daily scheduling efficiency and patient throughput. Conducted proactive pre-appointment outreach to reduce no-show rates and enhance patient satisfaction. Verified insurance eligibility, physician orders, and required documentation to ensure regulatory and billing compliance. Collaborated with multidisciplinary teams to optimize scheduling workflows and care coordination.

Patient Access Representative at Baptist Health South Florida

Coordinated scheduling and pre-registration for outpatient surgical procedures across multiple service lines. Ensured completion of pre-operative requirements, including insurance verification, physician documentation, and patient consents. Delivered compassionate, patient-centered support during intake and contributed to front-end revenue cycle improvements.

Remote Healthcare Specialist – AI Trainer at Micro1

Curated and standardized healthcare documents—patient intake forms, administrative workflows, and clinical protocols—to strengthen AI model training accuracy and regulatory compliance. Designed and tested realistic healthcare queries mirroring real-world clinical and admin scenarios. Conducted critical reviews of AI-generated outputs for accuracy, terminology, and alignment with HIPAA, CMS, and payer guidelines. Delivered structured feedback to cross-functional data science and product teams to accelerate AI model refinement and adoption within clinical workflows. Partnered with compliance, clinical, and operations leaders to align training data with evolving documentation standards and regulatory expectations. Authored and maintained transparent review documentation to support audit-readiness and QA across AI training cycles. Championed best practices in handling sensitive patient data, ensuring privacy and security throughout AI-driven initiatives. Bridged frontline medical workf

Senior Director of Operations at Sanitas Medical Centers

Led operational strategy and daily management of diagnostic imaging services across 50+ multi-state, multi-site locations, ensuring alignment with corporate objectives. Developed and implemented streamlined workflows, reducing imaging cycle times to under 20 minutes and improving overall patient satisfaction. Spearheaded Six Sigma methodologies to enhance quality, efficiency, and revenue, achieving +$15M in 2021, +$20M in 2022, and +$23M in 2023 with a 60%, 82%, and 150% growth trajectory across respective years. Oversaw staffing, compliance, financial planning, and productivity metrics to drive cost-effective operations. Ensured adherence to MQSA and ACR accreditation standards.

Operations Manager at Sanitas Medical Centers

Managed daily operations, including staff scheduling, patient registrations, and service workflows, significantly boosting overall efficiency. Trained and developed 12+ employees for career advancement and internal mobility. Resolved operational bottlenecks, patient complaints, and workflow inefficiencies, enhancing service recovery initiatives and regulatory compliance (AHCA, OSHA, MQSA).

Lead Patient Access Supervisor at Baptist Health South Florida

Supervised front-desk operations and imaging workflows, ensuring seamless coordination between technologists and radiologists. Expanded front-desk registration teams by 50% and optimized downtime imaging processes. Served as Superuser for radiography systems (iSite PACS, Syngo). Led staff training and corrective action plans to maintain performance standards.

Scheduling & Authorizations Coordinator at Baptist Health South Florida

Streamlined patient scheduling processes for diagnostic sleep studies, improving daily scheduling efficiency and throughput. Performed proactive pre-appointment outreach to enhance patient readiness, reducing no-show rates and boosting satisfaction. Verified insurance eligibility, physician orders, and required documentation to ensure regulatory and billing compliance; collaborated with multidisciplinary teams to optimize scheduling workflows and care coordination.

Patient Access Representative at Baptist Health South Florida

Coordinated scheduling and pre-registration for outpatient surgical procedures across multiple service lines. Ensured all pre-operative requirements (insurance verification, physician documentation, patient consents) were complete prior to surgery. Provided compassionate, patient-centered support during intake processes and supported front-end revenue cycle initiatives.

Senior Director of Operations at Sanitas Medical Centers

Led operational strategy and daily management of diagnostic imaging services across 50+ multi-state locations; implemented streamlined workflows reducing imaging cycle times; drove Six Sigma initiatives resulting in substantial increases in imaging volume and revenue; ensured MQSA and ACR compliance; oversaw staffing, financial planning, and productivity metrics.

Operations Manager at Sanitas Medical Centers

Managed daily operations, including staff scheduling, patient registrations, and service workflows; trained and developed 12+ employees; resolved bottlenecks and patient complaints; led AHCA, OSHA, and MQSA compliance initiatives.

Lead Patient Access Supervisor at Baptist Health South Florida

Supervised front-desk operations and imaging workflows; expanded front-desk registrations by 50%; served as radiography systems superuser; delivered staff training and corrective action plans to maintain performance standards.

Scheduling & Authorizations Coordinator at Baptist Health South Florida

Streamlined patient scheduling for diagnostic sleep studies; conducted pre-appointment outreach to reduce no-shows; verified insurance eligibility and physician orders, ensuring regulatory and billing compliance; collaborated to optimize scheduling workflows.